Company Description
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Qualifications
Good understanding and knowledge of:
    Windows XP, windows 7
    Active Directory
    MS Office Suite with expertise in Excel, Word, PowerPoint
    Gmail / Google Apps
    Networking
    Malware removal
Ability to communicate with all levels of the organization
Ability to work efficiently under stress
Must be flexible and willing to adapt quickly due to priority changes
24x7 helpdesk - scheduling flexibility is required as schedule may change based upon rotation of schedule or adjustment to support a change in call volume.
Ability to work both independently and in a team-oriented environment
Must be highly motivated, with a positive "Can-do" attitude
Must have a hands-on attitude to all aspects of the day to day operation      Â
Preferred Qualifications       Â
Previous experience in a helpdesk environment is an asset  and experienced in doing phone and remote support
Additional Information
Bilingual Requirements: (Fluency in the Following)
1. Spanish Helpdesk Technician
2. French Helpdesk Technician
3. French - Canadian Helpdesk Technician