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Weekend Helpdesk Jobs in Rochester, MI (NOW HIRING)

Bilingual Helpdesk Technician

Southfield, MI

$18.25 - $24.75/hr

Company Description We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need ...

Helpdesk Hero Let's start with the truth: this is a wonderful place to work, but it is not an easy place to work. We're an IT and cybersecurity managed service provider. That means we're trusted with ...

Helpdesk Hero Lets start with the truth: this is a wonderful place to work, but it is not an easy place to work. Were an IT and cybersecurity managed service provider. That means were trusted with ...

Weekend Wine Consultants

Troy, MI ยท On-site

$12 - $25/hr

Join Our Team as a Weekend Wine Consultant St. Julian Winery - Troy Tasting Room Looking for a fun ... Julian Winery and help make every guest visit unforgettable. Apply Today & Join Our Troy Tasting ...

We are looking for weekend help, but are also willing to train a full time position for the right candidate. Candidate must be able to work at least 2 weekends per month. Please take a moment and ...

We are looking for weekend help, but are also willing to train a full time position for the right candidate. Candidate must be able to work at least 2 weekends per month. Please take a moment and ...

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Weekend Helpdesk information

See Rochester, MI salary details

$11

$21

$31

How much do weekend helpdesk jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for weekend helpdesk in Rochester, MI is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.89 per hour, depending on experience, location, and employer.

What is a Weekend Helpdesk job?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Weekend Helpdesk position, and why are they important?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by Weekend Helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Rochester, MI? The most popular types of Helpdesk jobs in Rochester, MI are:
What job categories do people searching Weekend Helpdesk jobs in Rochester, MI look for? The top searched job categories for Weekend Helpdesk jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Weekend Helpdesk jobs? Cities near Rochester, MI with the most Weekend Helpdesk job openings:
Infographic showing various Weekend Helpdesk job openings in Rochester, MI as of June 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $44,323 per year, or $21.3 per hour.

Helpdesk Representative

Futran Tech Solutions Pvt. Ltd.

Auburn Hills, MI โ€ข On-site

$17.25 - $22.25/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing.
The TCSC Technical Representative is able to resolve less complex problems immediately, while more complex problems are escalated for resolution.
The successful candidate will be able to work first and second shift as well as occasional Saturday hours.
TCSC personnel must possess the following essential skills:
โ€ข Professional work history or training with a focus on IT or automotive systems
โ€ข Customer contact experience
โ€ข Self-motivated with a proactive approach to meeting and exceeding customer expectations.
โ€ข Computer hardware and software experience
โ€ข Knowledge of LAN/WAN IT infrastructure
โ€ข Ability to diagnose and repair PC hardware/ networking components
โ€ข Substantial problem solving abilities
โ€ข Ability to work and thrive in a team environment
โ€ข Maintain a professional image at all times
โ€ข Exceptional communications and organizational Skills
โ€ข Dedication to excellent attendance