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Weekend Helpdesk Jobs in Rochester, MI (NOW HIRING)

Chipotle

Crew - Weekend Shifts

Rochester Hills, MI

$11 - $14.50/hr

Passion for helping and serving others (both customers and team members) * Desire to learn how to cook (a lot) * Be at least 16 years old * Ability to communicate in the primary language(s) of the ...

RXO

Supervisor, Operations - Weekend

Southfield, MI · On-site

Pre-tax accounts to help streamline eligible expenses * Company-paid disability and life insurance * Employee Assistance Program (EAP) * Career and Leadership Development Programs * Paid time off ...

Chipotle

Crew - Weekend Shifts

Rochester Hills, MI

$14.75 - $15.75/hr

Passion for helping and serving others (both customers and team members) * Desire to learn how to cook (a lot) * Be at least 16 years old * Ability to communicate in the primary language(s) of the ...

ExpertCare

Part Time Evening & Weekend Caregiver

Lake Orion, MI · On-site

$13.25 - $16.50/hr

Be a part of our team that takes great pride in helping others succeed! ExpertCare is committed to a thriving company culture that instills inspiration and happiness in the hearts of its team members.

ExpertCare

Part Time Evening & Weekend Caregiver

Troy, MI · On-site

$13.50 - $17/hr

Be a part of our team that takes great pride in helping others succeed! ExpertCare is committed to a thriving company culture that instills inspiration and happiness in the hearts of its team members.

ExpertCare

Part Time Evening & Weekend Caregiver

Wixom, MI · On-site

$13.75 - $17.25/hr

Be a part of our team that takes great pride in helping others succeed! ExpertCare is committed to a thriving company culture that instills inspiration and happiness in the hearts of its team members.

ExpertCare

Weekend Home Health Aide

Detroit, MI · On-site

$13.75 - $17.75/hr

Be a part of our team that takes great pride in helping others succeed! ExpertCare is committed to a thriving company culture that instills inspiration and happiness in the hearts of its team members.

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Weekend Helpdesk information

See Rochester, MI salary details

$11

$21

$31

How much do weekend helpdesk jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for weekend helpdesk in Rochester, MI is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.89 per hour, depending on experience, location, and employer.

What is a Weekend Helpdesk job?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Weekend Helpdesk position, and why are they important?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by Weekend Helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Rochester, MI? The most popular types of Helpdesk jobs in Rochester, MI are:
What job categories do people searching Weekend Helpdesk jobs in Rochester, MI look for? The top searched job categories for Weekend Helpdesk jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Weekend Helpdesk jobs? Cities near Rochester, MI with the most Weekend Helpdesk job openings:
Weekend Helpdesk jobs near you
Infographic showing various Weekend Helpdesk job openings in Rochester, MI as of June 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $44,323 per year, or $21.3 per hour.
Call Center Representative (Weekend Warrior - Part Time)

Call Center Representative (Weekend Warrior - Part Time)

1-800 Hansons, LLC

Troy, MI

$20/hr

Other

Posted 9 days ago

Job description

Weekend Warrior Call Center Representative

Grow with us! HANSONS is a top ranked home improvement company that is continuously growing and expanding. We are looking for people like you who want to join the team while constantly develop and grow within the company. Starting in our Call Center as an Inside Sales Representative, the normal advancement is to a lead, supervisor, Call Center Manager, Call Center Director, Marketing Director (overseeing the Call Center and Sales teams) and continue to grow from there!

The Weekend Warrior Call Center Representative is a part-time role designed for individuals who want to make an impact in a high-energy environment without a full weekday commitment. This role focuses on qualifying leads and confirming appointments on our highest-volume days — Friday, Saturday, and Sunday — supporting Hansons' Certified Home Improvement Experts heading into and across the weekend.

What We Offer:

  • Part-time opportunity working Friday, Saturday and Sunday
  • Fridays 10:30am-7pm, Saturday 8am-4pm, Sunday 9am-5pm
  • $20/Hour plus incentive pay and $1 Shift Differential Pay for all day Saturdays & Sundays as well as past 6pm on Fridays
  • Weekly pay via direct deposit
  • Tools to help you develop and grow internally
  • Referral bonuses earning up to $1,500/referral
  • Customer referral bonus of $500/customer scheduled for install
  • Committees to join such as Fun Committee and Well-Being Committee
  • And So Much More!

What You Will Do:

  • Provide outstanding customer experience when answering inbound & outbound calls to qualify and schedule appointments for product presentations.
  • Delight out customers by building rapport with them to enhance overall customer experience.
  • Deliver a world class customer experience while showcasing listening skills by appropriately responding to customer verbal queues and answering questions.
  • Determine customer needs and provide assurance and solutions to those needs.
  • Utilize internal business tools and applications to effectively assist customer inquiries.
  • Demonstrate accuracy of work with an eye for detail in completing documentation in the scheduling system.
  • Support sales representatives via phone & email, as needed.
  • Present professionalism always; whether on the phone with a prospective customer or awaiting a call.
  • Must be able to work in a team environment, communicate with other agents and promote a positive work ethic.
  • Complete other duties and special projects as assigned

What We Require:

  • High school diploma or GED required
  • Minimum 1 year of sales, marketing or customer service experience
  • Highly motivated, dependable, energetic, and positive
  • Strong verbal communication, active listening, and interpersonal skills
  • Ability to engage customers and guide them toward committing to an appointment
  • Reliable, punctual and demonstrates a strong work ethic
  • Preferred: Some college, 2+ years of relevant experience, call center background

Physical Requirements:

  • Must be able to remain sitting in a stationary position for prolonged periods
  • Requires the ability to move about inside the office
  • Must be able to move items weighing up to 25 pounds
  • Must be able to communicate effectively with staff, customers, vendors, and the public
  • Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer

Hours/Schedule:

Full-time or Part-Time available, 20 - 40 hours per week/52 weeks per year. Standard hours are M – F, 8:00 – 9:00 and every other Sunday from 8:00 – 8:00, but due to cyclical nature of position, some overtime, including evening and weekend hours, will be required to complete projects under deadlines. Some local and statewide travel may be required.

It is the policy of 1-800 Hansons, LLC not to discriminate against age, color, sex, sexual orientation, gender identity, disability, national origin, race, religion, or veteran status.

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