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Weekend Helpdesk Jobs in Rochester, MI (NOW HIRING)

IHOP

Weekend Dishwasher

Novi, MI · On-site

$14/hr

... Helping other team members to unload and store deliveries Assist other staff members with tasks when the need arises Adhere to food safety procedures and regulations Taking out the trash Rinsing ...

IHOP

Weekend Dishwasher

Novi, MI · On-site

$14/hr

... Helping other team members to unload and store deliveries Assist other staff members with tasks when the need arises Adhere to food safety procedures and regulations Taking out the trash Rinsing ...

Wood Plc

Material Handling Helper

Warren, MI

$14 - $17.25/hr

Evening, weekend and/or holiday hours may be required as needed Skills / Qualifications * Minimum ... environment, helping to unlock solutions to some of the world's most critical challenges. We ...

Little Caesars

Help Desk Representative

Detroit, MI

$17.25 - $22.25/hr

Support operational schedules that may include evenings, weekends, holidays, or 24x7 support ... Minimum one (1) year of experience in customer service, technical support, help desk support, call ...

Little Caesars

Help Desk Representative

Detroit, MI · On-site

$17.25 - $22.25/hr

Support operational schedules that may include evenings, weekends, holidays, or 24x7 support ... Minimum one (1) year of experience in customer service, technical support, help desk support, call ...

Ilitch

Help Desk Representative

Detroit, MI

$17.25 - $22.25/hr

Support operational schedules that may include evenings, weekends, holidays, or 24x7 support ... Minimum one (1) year of experience in customer service, technical support, help desk support, call ...

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All JobsHelpdesk JobsWeekend Helpdesk JobsWeekend Helpdesk Jobs in Rochester, MI

Weekend Helpdesk information

See Rochester, MI salary details

$11

$21

$31

How much do weekend helpdesk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for weekend helpdesk in Rochester, MI is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $23.89 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Rochester, MI?

The most popular types of Helpdesk jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Weekend Helpdesk jobs?

Cities near Rochester, MI with the most Weekend Helpdesk job openings:

Weekend Helpdesk jobs near you
Infographic showing various Weekend Helpdesk job openings in Rochester, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,323 per year, or $21.3 per hour.

Weekend Customer Service Representative

Cregger Plumbing Heating & Cooling

Ferndale, MI • On-site

$21 - $24/hr

Other

Posted 3 days ago

New

Job description

Overview
Part-Time Weekend Call Center Representative
Saturday & Sunday Only | $21 - $24/hour + Commission & Bonus Opportunities
Are you looking for a part-time opportunity with a growing company that values customer service and teamwork? Cregger is seeking a motivated and customer-focused Call Center Representative to join our team. This position is ideal for someone who enjoys helping customers, solving problems, and creating positive experiences while working a consistent weekend schedule.
Schedule
  • Part-Time Position
  • Saturday & Sunday Availability Required
  • Consistent weekend hours
What You'll Do
As a Call Center Representative, you'll play a key role in supporting both existing and prospective customers. You'll answer inbound calls, assist with scheduling and customer inquiries, provide outstanding service, and help customers find the solutions they need. Your ability to communicate effectively and deliver an exceptional customer experience will directly contribute to our continued success.
What You Bring to the Team
• 2+ years of customer service experience (call center experience preferred)
• Experience with ServiceTitan or the home services industry is a plus, but not required
• Strong computer skills, including Microsoft Office, email, and CRM applications
• Excellent listening skills and a customer-first mindset
• Strong verbal and written communication skills
• Ability to build rapport and establish positive customer relationships
• Strong time management and organizational skills
• Detail-oriented with excellent problem-solving abilities
• Reliable attendance and the ability to work independently and as part of a team
Why You'll Love Working at Cregger
At Cregger, we believe great customer service starts with great people. We provide a supportive and collaborative work environment where team members are encouraged to learn, grow, and succeed. Whether you're looking to build your customer service career or earn extra income with a part-time weekend role, you'll find a team that values your contributions and invests in your success.
What We Offer
  • Competitive pay of $21 - $24 per hour
  • Commission opportunities
  • Performance-based bonus opportunities
  • Paid training
  • Supportive team environment
  • Ongoing training and development
  • Career growth opportunities within a growing organization

At Cregger, you're more than just an employee, you're an important part of our team. If you're ready to make an impact and provide exceptional customer service, we'd love to hear from you. Apply today!
We are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or any other protected characteristic under applicable law.
Posted Min Pay Rate
USD $21.00/Yr.
Posted Max Pay Rate
USD $24.00/Yr.

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