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Weekend Chargeback Analyst Jobs (NOW HIRING)

Academy, Ltd.

Omnichannel Fraud Manager

Katy, TX · On-site

Analyze chargeback data from banking institutions and leverage findings to improve fraud controls ... Regular attendance required, including being "on call" for one weekend per month * Holiday and off ...

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Weekend Chargeback Analyst information

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$29

$41

How much do weekend chargeback analyst jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for weekend chargeback analyst in the United States is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a weekend chargeback analyst, and why are they important?

To excel as a Weekend Chargeback Analyst, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a relevant degree or experience in payment processing. Familiarity with chargeback management systems, spreadsheets, and payment platforms like Visa Resolve Online (VROL) or Mastercard's Safetech is typically required. Excellent organizational skills, problem-solving abilities, and effective communication are crucial for managing complex cases and collaborating with internal teams. These skills ensure accurate dispute resolution, minimize financial losses, and maintain high customer satisfaction in a time-sensitive environment.

What is a weekend chargeback analyst?

Weekend Chargeback Analysts are financial professionals who specialize in investigating and resolving chargeback cases during weekends. Their primary responsibility is to review disputed transactions, gather evidence, and communicate with banks, merchants, and customers to determine the outcome of each case. By working on weekends, they help ensure that chargeback disputes are handled promptly, minimizing financial loss and maintaining customer satisfaction. These analysts typically work for banks, payment processors, or e-commerce companies, and must be detail-oriented with strong analytical and communication skills.

What are the unique challenges a weekend chargeback analyst might face compared to weekday roles?

As a Weekend Chargeback Analyst, you may encounter challenges such as limited access to immediate support from other departments, since many teams operate on a weekday schedule. This requires strong problem-solving skills and the ability to work independently. Additionally, you may be responsible for handling urgent chargeback cases to ensure deadlines are met before the start of the business week. Effective communication and thorough documentation are essential, as you will often need to provide updates to colleagues when they return on Monday.
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Weekend Chargeback Analyst jobs near you
Infographic showing various Weekend Chargeback Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 88% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $60,411 per year, or $29 per hour.

Customer Experience Associate II

Lancesoft

Bartlesville, OK • On-site

$18 - $20/hr

Temporary

Posted 8 days ago

Job description


Customer Experience Associate II
Location: Bartlesville, OK 74003
Duration: 12 months (Possible extension )
Pay rate range: $18 -$20/hr on w2 (All inclusive)
(Must be willing to work any shift from day, evenings, weekends, and overnights)
Job Description:
The Associate of Customer Experience will provide professional and courteous customer service to client Marketers and Dealers regarding their Network connectivity and credit card acceptance, Fuel Allocations Supply Management, and Extranet Support. The Customer Experience Agent requires 24/7 availability, and the ability to provide customers with timely, accurate and efficient technical support.
Responsibilities May Include
  • Must be willing to work any shift.
  • Responding to customer inquiries via phone, IM, online networks, and/or email, troubleshooting and resolving issues with credit card processing.
  • Troubleshooting and Point-Of-Sale hardware, software and/or network connectivity issues.
  • Facilitating customer supply requests based on guidelines developed by Customer Supply Management (CSM).
  • Supporting consumers and Marketer/Dealer through retrieval requests and chargeback inquiries in Credit Card Settlement System.
  • Supporting Marketer/Dealer inquiries concerning credit card batch totals and reconciliation.
  • Maintain appropriate paperwork and records and required to meet established job performance targets which include customer service, productivity and quality standards.
  • Maintain technical proficiency in all software, hardware and web-based software and platforms assigned and applicable to the role.
  • Supporting Marketer/Dealer requests regarding client extranet sites (Bizlink / Lubestream).
  • Position Requirements Basic/Required:
  • Legally authorized to work in the job posting country
  • High School Diploma or GED equivalent
  • Willing and able to be available for any current shift, including overnight (8pm to 8am), evenings, weekends, and holidays
  • Preferred:
  • Marketing business insight
  • Familiarity with EPOS equipment
  • Demonstrated ability to effectively work within a team environment
  • 1 or more years of Information Systems Help Desk / Support experience
  • Knowledge of communication devices/methods such as Broadband, VSAT, and DSL
  • Access to and knowledge of downstream systems which interface with the Credit Card System
  • Intermediate knowledge of all Microsoft Office software applications
  • Intermediate knowledge of computer, DSL and VSAT hardware
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to learn other software and web-based applications per the requirements of this role
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and computer products
  • Ability to write professional reports, business correspondence and procedure manuals
  • Ability to effectively present detailed information and respond to questions from groups of managers, clients, and/or customers
  • Excellent interpersonal and communication skills
Looking for all shift schedules from day, evenings, weekends, and overnights.
Meet Your Recruiter
Snehalatha Goshkonda
LanceSoft logo

About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

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