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Weekend Chargeback Analyst Jobs (NOW HIRING)

Facilitate a complex network of payment plans, investigate and respond to any chargebacks related ... analytical skills * Ability to work flexible hours including daytime, evening, weekends, and ...

Staff Accountant

Los Angeles, CA ยท On-site

$72K/yr

Research and disputes credit card chargebacks * Perform review of employee expense reimbursement ... Great analytical skills and understanding of payments, accounting and budgeting * Excellent ...

Finance Specialist

Ballston Spa, NY ยท On-site

$21 - $23/hr

Execute monthly statement billing - may require weekends Credit Support * Apply credit and debit ... Work to resolve customer disputes, chargebacks and short payments * Maintain the corporate credit ...

Finance Specialist

Ballston Spa, NY ยท On-site

$21 - $23/hr

Execute monthly statement billing - may require weekends Credit Support * Apply credit and debit ... Work to resolve customer disputes, chargebacks and short payments * Maintain the corporate credit ...

Finance Specialist

Ballston Spa, NY ยท On-site

$21 - $23/hr

Execute monthly statement billing - may require weekends Credit Support * Apply credit and debit ... Work to resolve customer disputes, chargebacks and short payments * Maintain the corporate credit ...

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Weekend Chargeback Analyst information

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$29

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How much do weekend chargeback analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for weekend chargeback analyst in the United States is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Weekend Chargeback Analyst, and why are they important?

To excel as a Weekend Chargeback Analyst, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a relevant degree or experience in payment processing. Familiarity with chargeback management systems, spreadsheets, and payment platforms like Visa Resolve Online (VROL) or Mastercard's Safetech is typically required. Excellent organizational skills, problem-solving abilities, and effective communication are crucial for managing complex cases and collaborating with internal teams. These skills ensure accurate dispute resolution, minimize financial losses, and maintain high customer satisfaction in a time-sensitive environment.

What are Weekend Chargeback Analysts?

Weekend Chargeback Analysts are financial professionals who specialize in investigating and resolving chargeback cases during weekends. Their primary responsibility is to review disputed transactions, gather evidence, and communicate with banks, merchants, and customers to determine the outcome of each case. By working on weekends, they help ensure that chargeback disputes are handled promptly, minimizing financial loss and maintaining customer satisfaction. These analysts typically work for banks, payment processors, or e-commerce companies, and must be detail-oriented with strong analytical and communication skills.

What are the unique challenges a Weekend Chargeback Analyst might face compared to weekday roles?

As a Weekend Chargeback Analyst, you may encounter challenges such as limited access to immediate support from other departments, since many teams operate on a weekday schedule. This requires strong problem-solving skills and the ability to work independently. Additionally, you may be responsible for handling urgent chargeback cases to ensure deadlines are met before the start of the business week. Effective communication and thorough documentation are essential, as you will often need to provide updates to colleagues when they return on Monday.
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Technical Support Representative: Level II

Technical Support Representative: Level II

Retail Success

Kansas City, KS โ€ข On-site

Full-time

Posted 14 days ago


Job description

Company Description
National Merchant Alliance was founded by brothers Scott and Shannon Maher in 2005 as a technology-focused payments company. NMA's third party partnership model focused on non-proprietary technology, that gave merchants a choice of electronic payment provider while generating revenue for NMA's developer partners. Through these many partnerships, NMA was able to gain valuable insight into the retail industry and point-of-sale systems. The company's focus on transparent, win-win partnerships allowed it to grow in a competitive market, later becoming Retail Success.
The future is bright for Retail Success and our family of companies. Most notably, a great new vertically integrated product that utilizes expertise and services from all of our companies is being deployed to a national user base of over 75,000 independent retailers. And, soon the companies will move to new headquarters in Overland Park, Kansas.
Job Description
The primary function of the Technical Support Representative - Level 2 (TSR2) position is to administer a variety of technical projects related to the setup, maintenance, and support of LuLaRoe BLESS software users. Duties for this position include but are not limited to the development of support resources (FAQs, How-To Articles, Knowledge Base, etc.), upkeep and administration of NMA's customer relationship management systems (CRM), supported hardware troubleshooting, setup and integration of synchronous technologies and advising various NMA/LLR departments on general technology related items.
This position will also serve as a general technical support specialist during high call volume periods by taking incoming requests from various NMA/LLR stakeholders. The primary duties of this individual are performed in the Retail Success offices and occationally will have a shared responsibility to which may include on-call, evening, night, or weekend shifts.
Essential Duties and Responsibilities:
  • Provide level 2 technical (Help Desk) support to LuLaRoe BLESS software support team
  • Advise and assist in implementation of technology during deployment
  • Develop and create documentation and support materials for in-house and end-user use
  • Maintain customer relationship management systems and merchant account records, which will include customer data (sensitive and nonsensitive)
  • Provide remote troubleshooting solutions for computer or operating system issues that affect software function
  • Work the daily "TIN/TFN IRS Mismatches" report and implement expedient corrections
  • Work the daily "PO Box" error report and implement expedient correction
  • Provide advice and assist in bringing resolution to chargeback issues
  • Work closely with other departments for collaborating projects
  • Train other staff and stakeholders on technical issues as needed
  • Provide remote troubleshooting solutions for computer or operating system issues that affect course delivery
  • Analyze complex systems, identify problems, and develop/implement logical conclusions and effective solutions
  • Develop and recommend cost effective technical system improvements
  • Operate a personal computer using program applications appropriate to assigned duties

Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.