What is a weekend chargeback analyst?

Weekend Chargeback Analysts are financial professionals who specialize in investigating and resolving chargeback cases during weekends. Their primary responsibility is to review disputed transactions, gather evidence, and communicate with banks, merchants, and customers to determine the outcome of each case. By working on weekends, they help ensure that chargeback disputes are handled promptly, minimizing financial loss and maintaining customer satisfaction. These analysts typically work for banks, payment processors, or e-commerce companies, and must be detail-oriented with strong analytical and communication skills.