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Web Hosting Support Jobs (NOW HIRING)

Cresta

Application Support Engineer

Web hosting technologies. * APIs (automation, collaboration, and data extraction/changes through ... Experience with support ticketing systems (e.g., Zendesk, Linear, JIRA). * A customer-centric ...

The Timberline Group

IT Support Technician

Saint Louis, MO · On-site

$21 - $28.75/hr

Seeking an IT Support Technician with experience working for a computer software or hardware ... The ability to demonstrate a strong understanding and ability to work with Apache, Web hosting ...

Jobsbridge

Full Stack Developer

Roseville, CA

... support of an online authoring tool, content creation and user management system Manage backend ... a web hosting service QUALIFICATIONS High school diploma or equivalent. B.S or MS in Computer ...

KG Tiger

Web Services Support Engineer

Dallas, TX

... to Web Services * Provide the highest level of support for technical issues involving .NET ... Hosting, Component Object Module (COM), Distributed Component Object Module (DCOM), COM+, OLE ...

Global Outsourcing

Systems Engineering

Kalamazoo, MI · On-site

... activities in support of complex software and hardware systems comprised of many technical ... web hosting technologies and implementations. Qualifications Skills • In-depth knowledge of ...

Global Outsourcing

Systems Engineering

Kalamazoo, MI · On-site

... activities in support of complex software and hardware systems comprised of many technical ... and web hosting technologies and implementations. Qualifications Skills In-depth knowledge of ...

WheelHouse IT

Support Technician - Remote

$18 - $20/hr

We are seeking a motivated and customer-focused Tier 1 Support Technician to join our Service Desk ... SSL certificates, domain registrars, and web hosting providers Why WheelHouse IT? At WheelHouse IT ...

Web Hosting Northwest

$16 - $21.75/hr

The Customer Service Representative is a key member of our team and is responsible for providing exceptional customer service in fielding inbound questions, inquiries and/or information. This ...

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How much do web hosting support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for web hosting support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a web hosting support?

A Web Hosting Support job involves assisting customers with technical issues related to their website hosting services. This includes troubleshooting server problems, email configuration, domain settings, and website performance issues. Support representatives help clients via chat, email, or phone, ensuring their websites remain functional and secure. They may also provide guidance on hosting plans, backups, and security measures. Strong problem-solving skills and knowledge of hosting technologies are essential for this role.

What are some common challenges faced in a web hosting support role, and how can I prepare for them?

Web Hosting Support professionals frequently encounter challenges such as diagnosing complex website outages, resolving email delivery issues, and assisting customers with varying levels of technical expertise. To prepare, it's helpful to build a strong knowledge base in web technologies, practice troubleshooting in test environments, and develop excellent communication skills for translating technical concepts. Collaboration with other support team members and occasionally escalating advanced issues to system administrators is common. Embracing continuous learning and remaining patient under pressure will help you excel in resolving customer issues and adapting to new hosting technologies.

What are the key skills and qualifications needed to thrive in web hosting support, and why are they important?

Excelling in Web Hosting Support requires a solid understanding of web hosting environments, troubleshooting, basic networking, and familiarity with server technologies, often supported by relevant IT certifications. Knowledge of control panels (like cPanel or Plesk), ticketing systems, DNS management tools, and the ability to work with Linux or Windows servers is highly valuable. Strong communication, patience, and problem-solving skills enable effective support for clients and collaboration within technical teams. These abilities are crucial for resolving client issues efficiently, maintaining high customer satisfaction, and ensuring reliable website operations.

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What cities are hiring for Web Hosting Support jobs? Cities with the most Web Hosting Support job openings:
What are the most commonly searched types of Web Hosting Support jobs? The most popular types of Web Hosting Support jobs are:
What states have the most Web Hosting Support jobs? States with the most job openings for Web Hosting Support jobs include:
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Web Hosting Support jobs near you
Infographic showing various Web Hosting Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Shift System Engineer

Americaneagle.com

Mount Prospect, IL • On-site

$60K - $80K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space.
We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more.
The company was recently named by Built In Chicago as one of the best places to work and to Inc.com's list of 5000 fastest-growing private companies for the past eight years.
We're looking for talented and motivated individuals to join our Servers team. We program in Microsoft ASP.NET/SQL Server and PHP/MySQL while working with various CMS platforms including Sitecore, Sitefinity, Kentico, BigCommerce, WordPress, and many more.
Our team is focused on supporting and expanding our success within the Internet industry by maintaining reliable hosting environments and supporting cutting-edge web technologies.
Responsibilities
  • Monitor server and network operations
  • Perform the necessary steps to troubleshoot and resolve issues as they arise
  • Support Windows IIS web servers and Windows SQL database servers
  • Maintain and support email services, multimedia services, FTP/SFTP, DNS, antivirus systems, security patches, and related technologies
  • Collaborate with team members to ensure system reliability, uptime, and security
Requirements
  • Bachelor's degree
  • Willingness to work on a rotating shift schedule, including weekends
  • Basic hardware troubleshooting skills
  • Passion for cutting-edge innovations and technology within the web hosting industry
  • Strong interest in web hosting technologies and infrastructure innovation
  • Ability to work in a fast-paced, team-oriented environment

Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance.
We offer a generous compensation and benefits package. The US-based salary range for this full-time position is $60,000-$80,000 per year. Within this range, individual pay is determined by job-related skills, experience, and relevant education or training. At Americaneagle.com, we are committed to providing a comprehensive benefits package, a positive work environment, company activities, and more. To see our benefits and what we've been up to, click here !

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