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Web Hosting Support Jobs (NOW HIRING)

Bigbear.ai

Visual Analyst

Columbia, MD · On-site

Web Design & Development: Design websites and create visual assets to support the customer ... Web Hosting: Familiarity with WordPress, Nginx, or other web content hosting solutions * Web ...

HostPapa

Data Center Technician 1

Buffalo, NY · On-site

HostPapa is one of the fastest-growing web hosting companies, providing essential tools and services for online success. The Data Center Technician will support daily operations by managing server ...

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Cresta

Application Support Engineer

OR · On-site +1

Web hosting technologies. * APIs (automation, collaboration, and data extraction/changes through HTTP methods). * Application log analysis. * Experience with support ticketing systems (e.g., Zendesk ...

Cresta

Application Support Engineer

Web hosting technologies. * APIs (automation, collaboration, and data extraction/changes through HTTP methods). * Application log analysis. * Experience with support ticketing systems (e.g., Zendesk ...

The Timberline Group

IT Support Technician

Saint Louis, MO · On-site

$21 - $28.75/hr

Seeking an IT Support Technician with experience working for a computer software or hardware ... The ability to demonstrate a strong understanding and ability to work with Apache, Web hosting ...

Blutic

Application Integration Engineer

Richmond, VA · Remote

Administer and maintain Windows Server environments, ensuring application performance, stability, and ongoing system support. Utilize IIS, Tomcat, and other web hosting software for effective ...

Deloitte

Senior DevOps Engineer

Jersey City, NJ · Hybrid

$103K - $173K/yr

Work with in-house developers and production support teams to resolve platform operational issues ... Install, configure, automate, and monitor various cloud services and other web hosting technologies ...

Jobsbridge

Full Stack Developer

Roseville, CA · On-site

... support of an online authoring tool, content creation and user management system Manage backend ... a web hosting service QUALIFICATIONS High school diploma or equivalent. B.S or MS in Computer ...

Bigbear.ai

Systems Engineer

Columbia, MD · On-site

Support the implementation of strategic plans for infrastructure management and automation ... Experience with web hosting/monitoring * Modern Architectures: Familiarity with serverless ...

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How much do web hosting support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for web hosting support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Web Hosting Support job?

A Web Hosting Support job involves assisting customers with technical issues related to their website hosting services. This includes troubleshooting server problems, email configuration, domain settings, and website performance issues. Support representatives help clients via chat, email, or phone, ensuring their websites remain functional and secure. They may also provide guidance on hosting plans, backups, and security measures. Strong problem-solving skills and knowledge of hosting technologies are essential for this role.

What are some common challenges faced in a Web Hosting Support role, and how can I prepare for them?

Web Hosting Support professionals frequently encounter challenges such as diagnosing complex website outages, resolving email delivery issues, and assisting customers with varying levels of technical expertise. To prepare, it's helpful to build a strong knowledge base in web technologies, practice troubleshooting in test environments, and develop excellent communication skills for translating technical concepts. Collaboration with other support team members and occasionally escalating advanced issues to system administrators is common. Embracing continuous learning and remaining patient under pressure will help you excel in resolving customer issues and adapting to new hosting technologies.

What are the key skills and qualifications needed to thrive in the Web Hosting Support position, and why are they important?

Excelling in Web Hosting Support requires a solid understanding of web hosting environments, troubleshooting, basic networking, and familiarity with server technologies, often supported by relevant IT certifications. Knowledge of control panels (like cPanel or Plesk), ticketing systems, DNS management tools, and the ability to work with Linux or Windows servers is highly valuable. Strong communication, patience, and problem-solving skills enable effective support for clients and collaboration within technical teams. These abilities are crucial for resolving client issues efficiently, maintaining high customer satisfaction, and ensuring reliable website operations.

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What cities are hiring for Web Hosting Support jobs? Cities with the most Web Hosting Support job openings:
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Web Hosting Support jobs near you
Infographic showing various Web Hosting Support job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Visual Analyst

Visual Analyst

Bigbear.ai

Columbia, MD • On-site

Full-time

Posted 16 days ago

Job description

Overview
BigBear.ai is seeking a Visual Analyst to join the Data Analytics Team (DAT), supporting the organization's web development and deployment efforts. In this role, you will assist in web design and development to maintain a professional front for the organization, creating high-quality graphics for various initiatives and presentations. This is a fantastic opportunity to grow your skills in a fast-paced environment, contributing to projects that have a wide-reaching impact. You will work alongside senior designers, helping to interpret requirements and translate them into compelling visual products that effectively communicate the intended message. If you are passionate about visual design, web development, and making a meaningful impact, this is the opportunity for you.
What you will do
  • Web Design & Development: Design websites and create visual assets to support the customer's mission and organizational activities
  • Content Management: Manage and update content within content management systems such as WordPress and SiteWorks
  • Web Development: Assist in the design, development, and maintenance of web application solutions
  • Scripting: Implement and modify basic scripts using JavaScript, jQuery, HTML, and CSS
  • Graphic Design: Design and create graphics to support organizational activities and communication efforts
  • Collaboration: Work with the team to propose and review business solution strategies

What you need to have
  • Clearance: Must possess and maintain an active TS/SCI w/Polygraph
  • Education & Experience:
    • B.S. degree plus 4 years of experience, or 8-10 years of total experience in place of a degree
  • Technical Expertise:
    • Proficiency with Adobe Creative Suite, especially Adobe Illustrator
    • Experience in designing and implementing customer web-based solutions
    • Familiarity with gathering customer requirements and documenting processes
    • Basic experience with UI/UX design using tools like Adobe Creative Suite
    • Knowledge of web service and content management architecture
    • Familiarity with web design tools: JavaScript, React, HTML, and CSS

What we'd like you to have
  • AI Content Generation: Exposure to AI content generation and agentic coding
  • Web Hosting: Familiarity with WordPress, Nginx, or other web content hosting solutions
  • Web Security & Monitoring: Familiarity with web hosting monitoring, web security, and serverless technologies (e.g., AWS Lambda)
  • Fingerprinting Techniques: Exposure to device and network fingerprinting techniques

About BigBear.ai
BigBear.ai is a leading provider of AI-powered decision intelligence solutions for national security, supply chain management, and digital identity. Customers and partners rely on Bigbear.ai's predictive analytics capabilities in highly complex, distributed, mission-based operating environments. Headquartered in McLean, Virginia, BigBear.ai is a public company traded on the NYSE under the symbol BBAI. For more information, visit https://bigbear.ai/ and follow BigBear.ai on LinkedIn: @BigBear.ai and X: @BigBearai.
BigBear.ai is an Equal opportunity employer all protected groups, including protected veterans and individuals with disabilities.

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