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Web Hosting Support Jobs in Oregon (NOW HIRING)

Web Hosting Northwest

$16 - $21.75/hr

The Customer Service Representative is a key member of our team and is responsible for providing exceptional customer service in fielding inbound questions, inquiries and/or information. This ...

NuAxis Innovations

We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it ... Manage website architecture, infrastructure, hosting, performance tuning, and capacity planning.

New

Smarsh

Network Engineer

Portland, OR

Provide support and troubleshooting to resolve issues. * Work within established configuration and ... Host-based Intrusion Detection/Prevention Systems (HIDS/HIPS) * File integrity verification and ...

Autodesk

Technical Support Specialist, BIM

Portland, OR · Remote

$60K - $107K/yr

... and web. Our specialists collaborate closely with their peers to analyze trends in customer ... hosting Q&A sessions on our online communities, or presenting at company events like Autodesk ...

Smarsh

Network Engineer

Portland, OR · On-site

Provide support and troubleshooting to resolve issues. * Work within established configuration and ... Host-based Intrusion Detection/Prevention Systems (HIDS/HIPS) * File integrity verification and ...

Johnstone Supply LLC

Systems Engineer

Portland, OR · On-site

... level support as needed and serves as a go-to knowledge resource for hosting platforms ... Web Services hosted infrastructure. Company Values We're also interested in hiring a great ...

Johnstone Supply LLC

Systems Engineer

Portland, OR

Provides 3rd level support as needed and serves as a go-to knowledge resource for hosting platforms ... Knowledge of and experience with the management and administration of Amazon Web Services hosted ...

Johnstone Supply LLC

Systems Engineer

Portland, OR

... level support as needed and serves as a go-to knowledge resource for hosting platforms ... Web Services hosted infrastructure. We're also interested in hiring a great candidate that holds ...

TEKsystems

Developer

Portland, OR · On-site +1

... support complex system integrations, pipelines, web applications, and cloud-based data systems ... web development, hosting and Software Development Life Cycle. ● Data governance, metadata ...

New

TEKsystems

Developer

Portland, OR · On-site +1

$40 - $45/hr

... support complex system integrations, pipelines, web applications, and cloud-based data systems ... web development, hosting and Software Development Life Cycle. ● Data governance, metadata ...

New

Varsity Tutors

Replit Tutor

Portland, OR · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... project hosting. Ability to explain browser-based development workflows, AI-assisted code ...

Varsity Tutors

Replit Tutor

OR · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... project hosting. Ability to explain browser-based development workflows, AI-assisted code ...

Varsity Tutors

Replit Tutor

Eugene, OR · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... project hosting. Ability to explain browser-based development workflows, AI-assisted code ...

Varsity Tutors

Wordpress Tutor

Portland, OR · Remote

$18 - $40/hr

... and hosting requirements while preparing students for website creation, blogging, and web ... exercises to support students from WordPress beginners through intermediate users building ...

Varsity Tutors

Wordpress Tutor

Eugene, OR · Remote

$18 - $40/hr

... and hosting requirements while preparing students for website creation, blogging, and web ... exercises to support students from WordPress beginners through intermediate users building ...

Varsity Tutors

Wordpress Tutor

OR · Remote

$18 - $40/hr

... and hosting requirements while preparing students for website creation, blogging, and web ... exercises to support students from WordPress beginners through intermediate users building ...

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All JobsWeb Hosting Support JobsWeb Hosting Support Jobs in Oregon

Web Hosting Support information

See Oregon salary details

$15

$27

$47

How much do web hosting support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for web hosting support in Oregon is $27.54, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $30.00 per hour, depending on experience, location, and employer.

What is a web hosting support?

A Web Hosting Support job involves assisting customers with technical issues related to their website hosting services. This includes troubleshooting server problems, email configuration, domain settings, and website performance issues. Support representatives help clients via chat, email, or phone, ensuring their websites remain functional and secure. They may also provide guidance on hosting plans, backups, and security measures. Strong problem-solving skills and knowledge of hosting technologies are essential for this role.

What are some common challenges faced in a web hosting support role, and how can I prepare for them?

Web Hosting Support professionals frequently encounter challenges such as diagnosing complex website outages, resolving email delivery issues, and assisting customers with varying levels of technical expertise. To prepare, it's helpful to build a strong knowledge base in web technologies, practice troubleshooting in test environments, and develop excellent communication skills for translating technical concepts. Collaboration with other support team members and occasionally escalating advanced issues to system administrators is common. Embracing continuous learning and remaining patient under pressure will help you excel in resolving customer issues and adapting to new hosting technologies.

What are the key skills and qualifications needed to thrive in web hosting support, and why are they important?

Excelling in Web Hosting Support requires a solid understanding of web hosting environments, troubleshooting, basic networking, and familiarity with server technologies, often supported by relevant IT certifications. Knowledge of control panels (like cPanel or Plesk), ticketing systems, DNS management tools, and the ability to work with Linux or Windows servers is highly valuable. Strong communication, patience, and problem-solving skills enable effective support for clients and collaboration within technical teams. These abilities are crucial for resolving client issues efficiently, maintaining high customer satisfaction, and ensuring reliable website operations.

What are popular job titles related to Web Hosting Support jobs in Oregon? For Web Hosting Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Web Hosting Support jobs in Oregon look for? The top searched job categories for Web Hosting Support jobs in Oregon are:
What cities in Oregon are hiring for Web Hosting Support jobs? Cities in Oregon with the most Web Hosting Support job openings:
Web Hosting Support jobs near you
Infographic showing various Web Hosting Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,283 per year, or $27.5 per hour.

Customer Support Representative (Remote)

Web Hosting Northwest

Remote

$16 - $21.75/hr

Full-time

Re-posted 16 days ago

Job description

The Customer Service Representative is a key member of our team and is responsible for providing exceptional customer service in fielding inbound questions, inquiries and/or information. This position will be responsible for managing customer contacts via one or more communication channels such as email, phone and/or chat. 

This role requires strong listening skills as well as effective verbal and written communication skills and communication skills, answers questions, and has the ability to troubleshoot and de-escalate customer issues while accessing information from a variety of systems and references, seeking to achieve the best solution. This position requires, a positive and solutions-oriented attitude, and the ability to effectively utilize a computer and headset. 

  • Strong attendance habits

  • Friendly and professional phone etiquette, expressing gratitude for customer participation

  • Demonstrate excellent verbal and written communication

  • Answer questions and resolve issues based on phone calls, emails, internet inquiries from members, clients and others, while maintaining consistent quality

  • De-escalate customer issues and provide step-by-step solutions via phone, email and chat

  • Accurately process and record call transactions using a computer and designated tracking software and update customer information, ensuring data integrity

  • Educate customers on applicable self-service options

  • Demonstrate excellent time management skills, prioritizing and handling multiple tasks at the same time

  • Assist in preparation of daily, weekly or monthly reports

  • Serve as a resource and effectively interact with all team members in order to resolve customers' needs

  • Special projects and other duties as assigned



Experience and Skills

  •  High school diploma or GED required

  • Open availability

  • One (1) or more years of customer service preferred

  • Eager to continue to grow and develop skills and talents

  • Prior call center experience preferred

  • Strong verbal and written communication, including grammar and a 35 WPM typing speed minimum

  • Strong organizational skills with the ability to multi-task

  • Learn and navigate software and computer use

  • Pass several skills tests

  • Adaptable to an ever-changing environment

  • Ability to use a computer and headset

Employment Type: FULL_TIME

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