Web Hosting Administrator Job Details Maintain operational readiness of the middleware ... Provide level 3 and 4 support (occasionally outside of business hours) for middleware environment.
Web Hosting Administrator Job Details Maintain operational readiness of the middleware ... Provide level 3 and 4 support (occasionally outside of business hours) for middleware environment.
Perform demonstrations of web hosting software, both online and in person. * Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.
Perform demonstrations of web hosting software, both online and in person. * Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.
Perform demonstrations of web hosting software, both online and in person. * Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.
Perform demonstrations of web hosting software, both online and in person. * Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.
Perform demonstrations of web hosting software, both online and in person. * Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.
Perform demonstrations of web hosting software, both online and in person. * Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.
Perform demonstrations of web hosting software, both online and in person. * Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.
Perform demonstrations of web hosting software, both online and in person. * Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.
Perform demonstrations of web hosting software, both online and in person. * Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.
Perform demonstrations of web hosting software, both online and in person. * Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.
Perform demonstrations of web hosting software, both online and in person. * Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.
Perform demonstrations of web hosting software, both online and in person. * Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.
Linux Web Infrastructure Engineer
Seattle, WA · On-site
$122K - $160K/yr
Key Responsibilities UW Shared Web Hosting support and maintenance (40%) Helps implement technical solutions, working with partners across the UW Unix Engineering work (20%) Perform full-stack ...
Linux Web Infrastructure Engineer
Seattle, WA · On-site
$122K - $160K/yr
Key Responsibilities UW Shared Web Hosting support and maintenance (40%) Helps implement technical solutions, working with partners across the UW Unix Engineering work (20%) Perform full-stack ...
Linux Web Infrastructure Engineer
Seattle, WA · Hybrid
$122K - $160K/yr
Key Responsibilities UW Shared Web Hosting support and maintenance (40%) Helps implement technical solutions, working with partners across the UW Unix Engineering work (20%) Perform full-stack ...
Linux Web Infrastructure Engineer
Seattle, WA · Hybrid
$122K - $160K/yr
Key Responsibilities UW Shared Web Hosting support and maintenance (40%) Helps implement technical solutions, working with partners across the UW Unix Engineering work (20%) Perform full-stack ...
Web Migration Specialist
Atlanta, GA · On-site
$90K - $90K/yr
The Web Migration Specialist will support a large-scale web modernization initiative focused on migrating websites from a legacy hosting environment to a centralized WordPress-based platform. The ...
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Web Migration Specialist
Atlanta, GA · On-site
$90K - $90K/yr
The Web Migration Specialist will support a large-scale web modernization initiative focused on migrating websites from a legacy hosting environment to a centralized WordPress-based platform. The ...
Provide high-level technical Hosting support to Project Management Teams globally. Manage ... questions about web hosting software and perform various administrative functions of the ...
Provide high-level technical Hosting support to Project Management Teams globally. Manage ... questions about web hosting software and perform various administrative functions of the ...
Provide technical Hosting support to Project Management Teams globally. Manage electronic discovery ... Be available to answer client questions about web hosting software and perform various ...
Provide technical Hosting support to Project Management Teams globally. Manage electronic discovery ... Be available to answer client questions about web hosting software and perform various ...
Provide technical Hosting support to Project Management Teams globally. Manage electronic discovery ... Be available to answer client questions about web hosting software and perform various ...
Provide technical Hosting support to Project Management Teams globally. Manage electronic discovery ... Be available to answer client questions about web hosting software and perform various ...
... Web Development, Data Warehousing, Systems Integration, IT Security, Storage Technologies ... Provide 24/7 support for MS IIS issues in a complex commercial account environment Create and ...
... Web Development, Data Warehousing, Systems Integration, IT Security, Storage Technologies ... Provide 24/7 support for MS IIS issues in a complex commercial account environment Create and ...
Company Description Vontavius Tech Support is a premier creative agency that helps small to large ... Good understanding of web hosting, email, and FTP setup, management, and use. Additional ...
Company Description Vontavius Tech Support is a premier creative agency that helps small to large ... Good understanding of web hosting, email, and FTP setup, management, and use. Additional ...
Technical Support Operator - Remote
Birmingham, AL · On-site +1
$30K - $40K/yr
Ideally, you have experienced terrible web hosting customer service and have vowed that will never ... Provide customers support via our 24/7 helpdesk. Troubleshooting email delivery issues ...
Technical Support Operator - Remote
Birmingham, AL · On-site +1
$30K - $40K/yr
Ideally, you have experienced terrible web hosting customer service and have vowed that will never ... Provide customers support via our 24/7 helpdesk. Troubleshooting email delivery issues ...
Technical Support Representative
Post Falls, ID · On-site +1
$18.50/hr
In this role, you will be responsible for providing customer service and technical support to clients of our domain and web hosting branch of services. You will serve as a primary point of contact ...
Technical Support Representative
Post Falls, ID · On-site +1
$18.50/hr
In this role, you will be responsible for providing customer service and technical support to clients of our domain and web hosting branch of services. You will serve as a primary point of contact ...
Experience with Windows administration IIS administration experience Experience in a web hosting environment or supporting a development environment Demonstrated ability to communicate effectively ...
Experience with Windows administration IIS administration experience Experience in a web hosting environment or supporting a development environment Demonstrated ability to communicate effectively ...
... scale enterprise web hosting environments across multiple on-premises datacenters. The ideal ... supporting mission-critical applications. Required Experience & Skills • 10+ years of experience ...
... scale enterprise web hosting environments across multiple on-premises datacenters. The ideal ... supporting mission-critical applications. Required Experience & Skills • 10+ years of experience ...
... scale enterprise web hosting environments across multiple on-premises datacenters. The ideal ... Expert-level experience with: o Microsoft IIS o Apache o NGINX Strong experience supporting large ...
... scale enterprise web hosting environments across multiple on-premises datacenters. The ideal ... Expert-level experience with: o Microsoft IIS o Apache o NGINX Strong experience supporting large ...
Web Hosting Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do web hosting support jobs pay per hour?
What is a Web Hosting Support job?
A Web Hosting Support job involves assisting customers with technical issues related to their website hosting services. This includes troubleshooting server problems, email configuration, domain settings, and website performance issues. Support representatives help clients via chat, email, or phone, ensuring their websites remain functional and secure. They may also provide guidance on hosting plans, backups, and security measures. Strong problem-solving skills and knowledge of hosting technologies are essential for this role.
What are some common challenges faced in a Web Hosting Support role, and how can I prepare for them?
Web Hosting Support professionals frequently encounter challenges such as diagnosing complex website outages, resolving email delivery issues, and assisting customers with varying levels of technical expertise. To prepare, it's helpful to build a strong knowledge base in web technologies, practice troubleshooting in test environments, and develop excellent communication skills for translating technical concepts. Collaboration with other support team members and occasionally escalating advanced issues to system administrators is common. Embracing continuous learning and remaining patient under pressure will help you excel in resolving customer issues and adapting to new hosting technologies.
What are the key skills and qualifications needed to thrive in the Web Hosting Support position, and why are they important?
Excelling in Web Hosting Support requires a solid understanding of web hosting environments, troubleshooting, basic networking, and familiarity with server technologies, often supported by relevant IT certifications. Knowledge of control panels (like cPanel or Plesk), ticketing systems, DNS management tools, and the ability to work with Linux or Windows servers is highly valuable. Strong communication, patience, and problem-solving skills enable effective support for clients and collaboration within technical teams. These abilities are crucial for resolving client issues efficiently, maintaining high customer satisfaction, and ensuring reliable website operations.
Job description
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)
Web Hosting Administrator
On behalf of our client, Procom Services is searching for a Web Hosting Administrator for a contract opportunity in Tempe, AZ.
Web Hosting Administrator Job Details
Maintain operational readiness of the middleware infrastructure in a 24x7 environment.
Provide level 3 and 4 support (occasionally outside of business hours) for middleware environment.
Contribute to project team efforts to ensure operational support requirements are implemented.
Assist in design and ensure middleware instances and related projects meet operational requirements.
Maintain a proactive view on the performance of the middleware platforms.
Conduct performance analysis and tune application to increase performance.
Respond to application outages.
Maintain version, patch and security levels, in accordance with the strategic direction of the company.
Communicate technical and non-technical information to technical support groups, customer support centers, and end-users as required.
Document procedures, policies, and how-to documents to increase efficiency and meet the needs of the business.
Execute change management processes in accordance with company standards.
Ability to support 24/7 environment; including working off-shift hours (nights and weekends); on-call rotation, etc.
Experience scheduling 24/7 work rotations for a team
ITIL Foundation or Certification a Plus
Web Hosting Administrator Mandatory Skills
Skills Requirement: Web Hosting Skills Required
Experience administering and engineering any combination of the following.
Websphere Application Server (WAS) 7.0/8.5 (required)
JBOSS EAP 6.x (required)
Apache HTTP Server 2.x (required)
Apache Tomcat (knowledge)
Microsoft IIS 7.0, 8.5 (knowledge)
Shell scripting or programming experience
Additional Skills
Experienced in data collection, analysis, and reporting
Proven debugging skills
Strong interpersonal, communication and problem solving skills
Experienced in generating process flows and diagrams
Familiarity with Software Development Life Cycle (SDLC) Methodologies
Knowledgeable in MS Excel, MS Word. MS Visio
Internet/Intranet skills in addition to other job related systems
Understanding of network communication between multiple networks
Ability to troubleshoot network communication issue between servers
Hiring Requirements/Qualifications
Bachelor or technical degree in Computer Science, Engineering or other related discipline is required.
Minimum of 5-7 years in a Middleware Engineer role.
Must be willing to work normal shift of 1pm MST - 10pm MST.
Web Hosting Administrator Start Date
ASAP
Web Hosting Administrator Assignment Length
12+ months
All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.