Web Hosting Support Jobs (NOW HIRING)

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.
HYBRID: Qualified candidates (in or near hub locations listed below) should plan to spend time working from home and some time working in the office as part of our hybrid work environment.
Hybrid work arrangement for Enterprise Technology is defined as residing with a 180-mile radius of the Hubs and Corporate. 
HUB LOCATIONS: Dunwoody, GA; Richardson, TX; Tempe, AZ; or Bloomington, IL
SPONSORSHIP: Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity.

We are looking for a Lead Infrastructure Engineer to help engineers, modernize, and provide engineering guidance to enterprise web hosting platforms. This role is focused on Windows Server Hosting, Microsoft IIS, .NET hosting, shared web farm services, content hosting, platform tooling, and related Linux-based web hosting capabilities such as Apache Tomcat and static content hosting.  This is an opportunity for an experienced infrastructure engineer who enjoys solving complex technical problems, improving platform reliability, automating repeatable work, and partnering with application, security, operations, and architecture teams to deliver resilient enterprise hosting services.
In this role, you will help design, build, maintain, and improve web hosting infrastructure that supports enterprise applications and internal web platforms. You will work across different platforms and services: Windows Server, IIS, .NET hosting, development platform services, Linux/Tomcat hosting, static content hosting, and internal web hosting tooling.
Key responsibilities include:
•    Engineer, deploy, maintain, and reimagining enterprise web hosting platforms.
•    Provide engineering guidance to support teams using Windows Server, Microsoft IIS, .NET hosting, shared web farms, and content hosting environments.
•    Provide engineering guidance to support teams using Linux-based web hosting capabilities, including Apache Tomcat and static content hosting.
•    Analyze technical requirements and partner with application teams to develop reliable hosting solutions.
•    Improve platform reliability, availability, security, and operational supportability.
•    Guide the process to automate infrastructure tasks using tools such as PowerShell, Python, Bash, or similar scripting languages.
•    Provide engineering guidance of lifecycle activities, including patching, upgrades, vulnerability remediation, certificate management, monitoring, capacity planning, and operational readiness.
•    Diagnose and resolve complex infrastructure, web server, application runtime, middleware, performance, and availability issues.
•    Integrate hosting capabilities with enterprise data center, virtualized, Azure, AWS, and hybrid cloud environments.
•    Create and maintain technical documentation, support procedures, runbooks, and engineering standards.
•    Partner with product teams, security, architecture, operations, vendors, and peer infrastructure teams.
•    Mentor engineers and contribute to technical direction, platform standards, and continuous improvement.

The ideal candidate has strong infrastructure engineering experience and a background in enterprise web hosting. They are comfortable working independently, researching new technologies, automating manual processes, and communicating technical concepts to both engineering and non-engineering stakeholders.
Required qualifications include:
•    Experience in infrastructure engineering, preferably with a focus on Windows Server Hosting, Microsoft IIS, .NET hosting, enterprise web hosting, or application platform support.
•    Strong understanding of Windows Server administration, configuration, patching, troubleshooting, and operational support.
•    Experience with Microsoft IIS, including application pools, websites, bindings, certificates, authentication, logging, and performance troubleshooting.
•    Understanding of .NET hosting, shared web farm patterns, runtime dependencies, and common web application deployment practices.
•    Knowledge of networking, DNS, load balancing, certificates, firewall rules, authentication, and web hosting security practices.
•    Working knowledge of Azure and AWS, including how public cloud infrastructure, identity, networking, security, monitoring, and hosting patterns integrate with enterprise platforms.
•    Experience with scripting and automation, especially PowerShell; experience with Python, Bash, or similar languages is also valuable.
•    Strong troubleshooting, problem-solving, communication, and collaboration skills.
•    Familiarity with Linux-based web hosting concepts, including Apache Tomcat, Java runtime support, and static content hosting.
Preferred Experience
•    Advanced experience with Microsoft IIS, Windows Server, .NET Framework, .NET hosting, and shared web farm operations.
•    Experience supporting Apache Tomcat on Linux or other Linux-based web hosting platforms.
•    Experience supporting development platform needs such as JRE, .NET, Visual Studio, or related application development dependencies.
•    Experience integrating hosting platforms with Azure or AWS services, including cloud networking, load balancing, identity, monitoring, certificate management, automation, and hybrid connectivity.
•    Experience with observability platforms such as Dynatrace, Splunk, ELK, Grafana, or similar tools.
•    Experience with automation, configuration management, or Infrastructure as Code tools such as Ansible, Puppet, Terraform, PowerShell DSC, or similar technologies.
•    Experience with CI/CD, deployment automation, release orchestration, or application delivery processes.
•    Experience with vulnerability management, server hardening, access controls, audit readiness, and compliance processes.
•    Familiarity with enterprise content hosting, static content publishing, web distribution tooling, or internal web platform tooling.
•    Certifications in Microsoft, Azure, AWS, Linux, security, automation, ITIL, or infrastructure-related disciplines.
Leadership and Impact
This role requires more than hands-on technical execution. We are looking for someone who can provide technical leadership, mentor other engineers, influence platform direction, and help establish repeatable engineering patterns that improve consistency, reliability, security, and supportability. A strong candidate will bring curiosity, ownership, strong engineering discipline, and a continuous improvement mindset. They will help modernize web hosting practices, improve operational efficiency, strengthen platform stability, and contribute to the future direction of enterprise hosting services.
Why This Role Matters
Enterprise web hosting services are foundational to business applications, internal web platforms, development services, shared hosting environments, and content delivery. This role will help transform those platform services to remain aligned with modern infrastructure engineering practices.

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $100,000 - $160,000
• Starting salary will be based on skills, background, and experience
• High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 15% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

The ideal candidate has strong infrastructure engineering experience and a background in enterprise web hosting. They are comfortable working independently, researching new technologies, automating manual processes, and communicating technical concepts to both engineering and non-engineering stakeholders.
Required qualifications include:
•    Experience in infrastructure engineering, preferably with a focus on Windows Server Hosting, Microsoft IIS, .NET hosting, enterprise web hosting, or application platform support.
•    Strong understanding of Windows Server administration, configuration, patching, troubleshooting, and operational support.
•    Experience with Microsoft IIS, including application pools, websites, bindings, certificates, authentication, logging, and performance troubleshooting.
•    Understanding of .NET hosting, shared web farm patterns, runtime dependencies, and common web application deployment practices.
•    Knowledge of networking, DNS, load balancing, certificates, firewall rules, authentication, and web hosting security practices.
•    Working knowledge of Azure and AWS, including how public cloud infrastructure, identity, networking, security, monitoring, and hosting patterns integrate with enterprise platforms.
•    Experience with scripting and automation, especially PowerShell; experience with Python, Bash, or similar languages is also valuable.
•    Strong troubleshooting, problem-solving, communication, and collaboration skills.
•    Familiarity with Linux-based web hosting concepts, including Apache Tomcat, Java runtime support, and static content hosting.
Preferred Experience
•    Advanced experience with Microsoft IIS, Windows Server, .NET Framework, .NET hosting, and shared web farm operations.
•    Experience supporting Apache Tomcat on Linux or other Linux-based web hosting platforms.
•    Experience supporting development platform needs such as JRE, .NET, Visual Studio, or related application development dependencies.
•    Experience integrating hosting platforms with Azure or AWS services, including cloud networking, load balancing, identity, monitoring, certificate management, automation, and hybrid connectivity.
•    Experience with observability platforms such as Dynatrace, Splunk, ELK, Grafana, or similar tools.
•    Experience with automation, configuration management, or Infrastructure as Code tools such as Ansible, Puppet, Terraform, PowerShell DSC, or similar technologies.
•    Experience with CI/CD, deployment automation, release orchestration, or application delivery processes.
•    Experience with vulnerability management, server hardening, access controls, audit readiness, and compliance processes.
•    Familiarity with enterprise content hosting, static content publishing, web distribution tooling, or internal web platform tooling.
•    Certifications in Microsoft, Azure, AWS, Linux, security, automation, ITIL, or infrastructure-related disciplines.
Leadership and Impact
This role requires more than hands-on technical execution. We are looking for someone who can provide technical leadership, mentor other engineers, influence platform direction, and help establish repeatable engineering patterns that improve consistency, reliability, security, and supportability. A strong candidate will bring curiosity, ownership, strong engineering discipline, and a continuous improvement mindset. They will help modernize web hosting practices, improve operational efficiency, strengthen platform stability, and contribute to the future direction of enterprise hosting services.
Why This Role Matters
Enterprise web hosting services are foundational to business applications, internal web platforms, development services, shared hosting environments, and content delivery. This role will help transform those platform services to remain aligned with modern infrastructure engineering practices.