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Voice Manager Jobs (NOW HIRING)

TEEMA

Be Seen First

Voice Engineer III

Bend, OR · On-site

$80K - $110K/yr

Manager of Infrastructure and Operations Compensation: Competitive salary + 10% annual bonus + 15% retirement contribution Position Summary The Voice Engineer III serves as a key technical leader ...

Marathon TS

Voice Biometrics Engineer

... Managing and maintaining biometric systems, including software and hardware • Diagnosing and resolving issues related to voice biometrics systems • Maintain detailed documentation of voice ...

Socket.dev

Associate Voice Engineer

Iowa, LA · On-site

$60 - $80/hr

The Associate Voice Engineer will also participate in migrating services to Avaya OneCloud ... Organizational skills to manage multiple service requests and priorities in a dynamic environment

New

TEEMA

Be Seen First

Voice Engineer III

Bend, OR · On-site

$80K - $110K/yr

Manager of Infrastructure and Operations Compensation: Competitive salary + 10% annual bonus + 15% retirement contribution Position Summary The Voice Engineer III serves as a key technical leader ...

Ziply Fiber

$200 - $250/hr

You will manage vendors, lead engineers, and deliver programs that generate measurable savings and ... Voice Transformation & Platform Modernization * Lead Ziply's voice transformation roadmap ...

Thrive

Engineer, Voice Implementation

Sarasota, FL · On-site

A Voice Implementation Engineer will work with other Engineers, Project Managers and Thrive clients ... to accomplish those goals and objectives for successful rollouts of Thrive Voice Solutions and ...

Nowcom

AI Voice Engineer

Los Angeles, CA · On-site

Collaborate with product managers, AI engineers, and software developers to deliver production-ready AI solutions. * Evaluate emerging AI models, speech technologies, and voice platforms. * Monitor ...

Tata Consultancy Service Limited

Voice Engineer

Gahanna, OH · On-site

$105K - $115K/yr

Must Have Technical/Functional Skills • Strong experience with Voice / VoIP management tools and processes • Strong knowledge and experience with Cisco Unified Call Manager • Good knowledge and ...

TEEMA

Be Seen First

Voice Engineer III

Bend, OR · On-site

$80K - $110K/yr

Manager of Infrastructure and Operations Compensation: Competitive salary + 10% annual bonus + 15% retirement contribution Position Summary The Voice Engineer III serves as a key technical leader ...

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Voice Manager information

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$27.5K

$81.7K

$137.5K

How much do voice manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for voice manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a voice manager?

A Voice Manager oversees the implementation, maintenance, and optimization of an organization's voice communication systems, such as telephony, VoIP, and unified communications platforms. They are responsible for ensuring reliable and efficient voice services, troubleshooting technical issues, and managing vendor relationships. Voice Managers may also develop policies, handle budgeting for telecom services, and collaborate with IT and other departments to support business communication needs.

What are the key skills and qualifications needed to thrive as a voice manager?

To thrive as a Voice Manager, you need expertise in telecommunication systems, voice networking, and project management, often supported by a degree in information technology or a related field. Familiarity with VoIP technologies, PBX systems, SIP protocols, and certifications such as Cisco CCNA Voice or Microsoft Teams Voice are typically required. Strong leadership, problem-solving abilities, and effective communication make someone stand out in this role. These skills ensure reliable voice infrastructure, efficient team coordination, and minimal service disruptions for organizational communication needs.

How does a voice manager typically collaborate with cross-functional teams to ensure consistent brand messaging across all voice channels?

A Voice Manager works closely with marketing, customer service, and IT departments to unify brand messaging across all voice platforms, such as phone systems, virtual assistants, and IVR solutions. This role often involves participating in strategy meetings, reviewing scripts, and providing guidance on tone and language to maintain consistency. Regular feedback sessions and cross-training help ensure all teams are aligned on voice strategy, making collaboration a key aspect of the position.

What is the difference between Voice Manager vs Voice Engineer?

AspectVoice ManagerVoice Engineer
CredentialsTypically requires project management and leadership skills, certifications like CCNP Voice or CCIE VoiceRequires technical certifications such as CCNP Voice, CCIE Voice, or Cisco certifications
Work EnvironmentOversees voice communication projects, manages teams, coordinates with clientsFocuses on designing, implementing, and troubleshooting voice communication systems
Industry UsageCommonly found in organizations managing large VoIP and unified communications systemsFound in technical roles within telecom, IT, and networking companies

The main difference is that a Voice Manager oversees voice communication projects and teams, focusing on management and coordination, while a Voice Engineer handles the technical design, deployment, and troubleshooting of voice systems. Both roles require similar certifications, but their responsibilities and focus areas differ significantly.

More about Voice Manager jobs

What cities are hiring for Voice Manager jobs?

Cities with the most Voice Manager job openings:

What are the most commonly searched types of Voice jobs?

The most popular types of Voice jobs are:

What states have the most Voice Manager jobs?

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The top searched job categories for Voice Manager jobs are:

Voice Manager jobs near you
Infographic showing various Voice Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

Sr Voice Engineer

Procom Consultants Group

Durham, NC

Contractor

Re-posted 8 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Sr Voice Engineer


On behalf of our client, Procom Services is searching for a Voice Engineer for a contract opportunity in Durham, NC.


Sr Voice Engineer Job Details


  • Demonstrated skills on Avaya systems, which includes.
  • Avaya Communications Manager 5.2.1, or higher.
  • Avaya Modular Messaging voice mail system.
  • Avaya AES servers
  • Avaya SES server
  • Avaya System and Session Manager
  • Avaya SIPERA SBC or other SBC's
  • Avaya G860/ Audio Codes.
  • Avaya AES servers.
  • Nectar, or other VoIP monitoring tools
  • Infortel, or other CDR
  • Polycom, Lync, or other audio conferencing systems.


Sr Voice Engineer Mandatory Skills


  • Develops and maintains appropriate vendor and internal/external customer relationships
  • Provide 1st, and 2nd level technical support for integrated voice systems and networks.
  • Maintains high level of expertise in current and emerging technologies
  • Create telecom documentation, defining equipment and circuit inventory.
  • Participates in ensuring that customer requests via the ticketing system are managed to closure.
  • Complies with all standard internal controls and processes.
  • Delivers results in support of achieving the organization's Service Level Agreements.
  • 5+ year's professional level experience maintaining and troubleshooting Avaya CM and other related Avaya systems.
  • Performs programming, for ARS, AAR, Route patterns.
  • Adding Avaya 9650 hardphones, and One-x Commuicator Softphones.
  • Adding voice mail boxes in Avaya Modular Messaging system.
  • Know how to program and install DS1, Medpro, CLAN, and VAL circuit packs.
  • Be able to perform firmware upgrades to circuit packs.
  • Must know about TDM, Pri, and SIP Trunking.
  • Must know how to build Trunk Groups, Signal Groups, and DS1 programming.
  • Should know how to troubleshoot analog, modem, and fax lines.
  • Hands on knowledge with patch panels, cross connects, and punch down blocks.
  • Circuit packs, and G650 power supply replacement.
  • Know how to program phones features such as call forward, EC500, abrv-dial, hunt groups, cov-paths, VDN, and Vectors.
  • Updates standard documentation templates.
  • Must be able to meet with all levels within ITS and LOB to present options and provide technical direction within established standards.
  • Vendor Management.
  • Experience managing dial numbering plans.
  • Extensive experience with Avaya ACD/PBX/VoIP. DS-0, DS-1, and DS-3 circuits, , CSUs, Modems, inband signaling, ISDN PRI, digital and analog trunking, and voice channel characteristics. Avaya CM Call-Center Administration. Avaya Border Controllers/Session manager.
  • Experience with VoIP systems.
  • Experience with PC based tools and products, MS Office products suite preferred.
  • Interpersonal, organizational, customer service, communications verbal skills.
  • Plus to have, but not required. Certifications on Avaya, ACIS, and ACSS.


Sr Voice Engineer Start Date


ASAP


Sr Voice Engineer Assignment Length


6+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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