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Voice Manager Jobs (NOW HIRING)

In this role, the Operations Voice Manager will: * Plan and implement a voice communications infrastructure and strategy to meet current and future customer needs, ensuring the infrastructure meets ...

Operations Voice Manager

Arlington, VA · On-site

$58K - $96K/yr

Responsibilities In this role, the Operations Voice Manager will: * Plan and implement a voice communications infrastructure and strategy to meet current and future customer needs, ensuring the ...

Responsibilities In this role, the Operations Voice Manager will: * Plan and implement a voice communications infrastructure and strategy to meet current and future customer needs, ensuring the ...

Overseeing and managing all aspects of the team supporting voice services for JSP supported customers, including VoIP, VoSIP, and TDM technologies. * Ensure the operational efficiency, maintenance ...

Overseeing and managing all aspects of the team supporting voice services for JSP supported customers, including VoIP, VoSIP, and TDM technologies. * Ensure the operational efficiency, maintenance ...

Operations Voice Manager

Arlington, VA · On-site

$170K - $225K/yr

We are seeking an Operations Voice Manager to join our team supporting DISA JSP ETM in Arlington, VA. REQUIRED QUALIFICATIONS Experience * 10+ years of relevant experience in operations management ...

Operations Voice Manager

Arlington, VA · On-site

$170K - $225K/yr

Overseeing and managing all aspects of the team supporting voice services for JSP supported customers, including VoIP, VoSIP, and TDM technologies. * Ensure the operational efficiency, maintenance ...

MS Teams Voice Engineer

Alexandria, VA · On-site

$75K - $110K/yr

Cisco Unified Communications Manager (CUCM) * Avaya Aura or comparable enterprise PBX platforms ... Background in hybrid voice environments (on-prem + cloud) * Scripting or automation experience ...

Proficiency in managing carrier services, Hoot and Holler systems, and voice recording technologies. * Strong understanding of VoIP protocols, SIP, RTP, and related technologies. * Experience with ...

Voice Engineer

Tulsa, OK · On-site

$42 - $48/hr

Manage phone adds, moves, changes, and removals * Troubleshoot voice-related issues, including phones, voicemail, call routing, and connectivity problems * Support and maintain Cisco Call Manager ...

ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented culture in support of the DISA Joint Service Provider Enterprise Transport Management (ETM) program ...

ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented culture in support of the DISA Joint Service Provider Enterprise Transport Management (ETM) program ...

Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Manage PKI/certificate requirements across Cisco UC components. * Perform system upgrades, patching ...

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How much do voice manager jobs pay per year?

As of Jul 8, 2026, the average yearly pay for voice manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

How does a Voice Manager typically collaborate with cross-functional teams to ensure consistent brand messaging across all voice channels?

A Voice Manager works closely with marketing, customer service, and IT departments to unify brand messaging across all voice platforms, such as phone systems, virtual assistants, and IVR solutions. This role often involves participating in strategy meetings, reviewing scripts, and providing guidance on tone and language to maintain consistency. Regular feedback sessions and cross-training help ensure all teams are aligned on voice strategy, making collaboration a key aspect of the position.

What is the difference between Voice Manager vs Voice Engineer?

AspectVoice ManagerVoice Engineer
CredentialsTypically requires project management and leadership skills, certifications like CCNP Voice or CCIE VoiceRequires technical certifications such as CCNP Voice, CCIE Voice, or Cisco certifications
Work EnvironmentOversees voice communication projects, manages teams, coordinates with clientsFocuses on designing, implementing, and troubleshooting voice communication systems
Industry UsageCommonly found in organizations managing large VoIP and unified communications systemsFound in technical roles within telecom, IT, and networking companies

The main difference is that a Voice Manager oversees voice communication projects and teams, focusing on management and coordination, while a Voice Engineer handles the technical design, deployment, and troubleshooting of voice systems. Both roles require similar certifications, but their responsibilities and focus areas differ significantly.

What are the key skills and qualifications needed to thrive as a Voice Manager, and why are they important?

To thrive as a Voice Manager, you need expertise in telecommunication systems, voice networking, and project management, often supported by a degree in information technology or a related field. Familiarity with VoIP technologies, PBX systems, SIP protocols, and certifications such as Cisco CCNA Voice or Microsoft Teams Voice are typically required. Strong leadership, problem-solving abilities, and effective communication make someone stand out in this role. These skills ensure reliable voice infrastructure, efficient team coordination, and minimal service disruptions for organizational communication needs.

What is the highest paying communications job?

In the communications field, executive roles such as Chief Communications Officer (CCO) or Vice President of Communications tend to be the highest paying, often earning six-figure salaries. These positions require extensive experience, strategic skills, and often a background in public relations, corporate communications, or media management.

What is a Voice Manager?

A Voice Manager oversees the implementation, maintenance, and optimization of an organization's voice communication systems, such as telephony, VoIP, and unified communications platforms. They are responsible for ensuring reliable and efficient voice services, troubleshooting technical issues, and managing vendor relationships. Voice Managers may also develop policies, handle budgeting for telecom services, and collaborate with IT and other departments to support business communication needs.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior voice managers, media directors, or executive producers can earn $150,000 or more annually, especially with extensive experience, leadership skills, and industry connections. These positions often require advanced knowledge of audio production, project management, and industry-specific tools, and may involve overseeing large teams or complex projects.

What jobs can I get with my voice?

A Voice Manager typically oversees voice-related projects and teams, but with a strong voice, you can pursue jobs such as voice actor, voice-over artist, radio host, audiobook narrator, or telemarketer. These roles often require good vocal skills, recording equipment, and sometimes specific training or certifications.

What jobs in the US pay 300,000 a year?

For a Voice Manager or similar senior roles in the voice technology or audio industry, annual salaries of $300,000 or more are typically achieved through executive positions, specialized consulting, or leadership roles in large organizations. High compensation often requires extensive experience, advanced skills in voice technology, and sometimes certifications in related fields like audio engineering or project management.
More about Voice Manager jobs
What cities are hiring for Voice Manager jobs? Cities with the most Voice Manager job openings:
What are the most commonly searched types of Voice jobs? The most popular types of Voice jobs are:
What states have the most Voice Manager jobs? States with the most job openings for Voice Manager jobs include:
Operations Voice Manager

$58K - $96K/yr

Full-time

Re-posted 20 days ago


Job description

At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our employees are building purpose-driven careers, not just filling jobs. We bring together people with many different perspectives, experiences, and talents to drive innovation and achieve more together than we can individually.Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. www.validatek.com

ValidaTek is searching for an Operations Voice Manager who will oversee all operations and enhancements of voice communication systems for a large DoD IT infrastructure program providing a common view for all enterprise-wide users. 


In this role, the Operations Voice Manager will:

  • Plan and implement a voice communications infrastructure and strategy to meet current and future customer needs, ensuring the infrastructure meets/exceeds all DoD government standards, practices, and regulations.
  • Monitor system for performance, identifying and resolving issues to ensure system reliability and availability.
  • As Subject Matter Expert, stays current with best practices and emerging technologies to make recommendations on process and system improvements and future enhancements.
  • Provide leadership and motivation to a high-performing team.
  • Provide regular reports and analysis to leadership and stakeholders.
  • Collaborate with other IT departments to ensure seamless integration of voice systems with other IT systems, ensuring reliability and availability to end users.

To be considered for this role, candidates must have:

  • 10+ years of experience managing voice communication operations in a cleared government environment.
  • Subject Matter Expert on voice communication systems.
  • Proven ability to lead and motivate a high-performing team.
  • Strong oral and written communications and the proven ability to influence leadership and stakeholders.
  • Security Plus certification.
  • All candidates must have an active TS/SCI clearance.
  • All candidates must have a bachelor’s degree in IT or related field.

USD $58,183.94/Yr.
USD $96,973.24/Yr.
Actual salary will be based on a variety of factors including but not limited to experience, geographic location, contract affordability, internal equity, education, and certifications.
The upper end of the salary range may be reserved for individuals who have demonstrated tenure with the company, seniority, and proven excellent performance. This includes factors such as education, certifications, and extensive/unique experience beyond what is required.
ValidaTek is an Equal Opportunity Employer. All qualified applicants will be considered without regard to disability, protected veteran status, or any other status protected by federal, state, or local laws.
Applicants who are selected for employment will be required to verify authorization to work in the United States.
Offers of employment will be contingent upon passing a post-offer background check.