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Voice Manager Jobs (NOW HIRING)

ValidaTek, Inc.

Operations Voice Manager

Arlington, VA · On-site

$96.97K/yr

Responsibilities In this role, the Operations Voice Manager will: * Plan and implement a voice communications infrastructure and strategy to meet current and future customer needs, ensuring the ...

ValidaTek, Inc.

Operations Voice Manager

Arlington, VA · On-site

$58.18K - $96.97K/yr

Responsibilities In this role, the Operations Voice Manager will: * Plan and implement a voice communications infrastructure and strategy to meet current and future customer needs, ensuring the ...

ValidaTek, Inc.

Operations Voice Manager

Arlington, VA

$58.18K - $96.97K/yr

In this role, the Operations Voice Manager will: * Plan and implement a voice communications infrastructure and strategy to meet current and future customer needs, ensuring the infrastructure meets ...

TekSynap

Operations Voice Manager

Arlington, VA

Overseeing and managing all aspects of the team supporting voice services for JSP supported customers, including VoIP, VoSIP, and TDM technologies. * Ensure the operational efficiency, maintenance ...

TekSynap

Operations Voice Manager

Arlington, VA

Overseeing and managing all aspects of the team supporting voice services for JSP supported customers, including VoIP, VoSIP, and TDM technologies. * Ensure the operational efficiency, maintenance ...

TekSynap

Operations Voice Manager

Arlington, VA

We are seeking an Operations Voice Manager to join our team supporting DISA JSP ETM in Arlington, VA. REQUIRED QUALIFICATIONS Experience * 10+ years of relevant experience in operations management ...

TekSynap

Operations Voice Manager

Arlington, VA · On-site

Overseeing and managing all aspects of the team supporting voice services for JSP supported customers, including VoIP, VoSIP, and TDM technologies. * Ensure the operational efficiency, maintenance ...

Vamonos IT LLC

MS Teams Voice Engineer

Alexandria, VA · On-site

Cisco Unified Communications Manager (CUCM) * Avaya Aura or comparable enterprise PBX platforms ... Background in hybrid voice environments (onprem + cloud) * Scripting or automation experience ...

Vamonos IT LLC

MS Teams Voice Engineer

Alexandria, VA · On-site

Cisco Unified Communications Manager (CUCM) * Avaya Aura or comparable enterprise PBX platforms ... Background in hybrid voice environments (on-prem + cloud) * Scripting or automation experience ...

Vamonos IT

MS Teams Voice Engineer

Alexandria, VA · On-site

Cisco Unified Communications Manager (CUCM) * Avaya Aura or comparable enterprise PBX platforms ... Own voice-related capacity planning, resiliency, and high-availability designs * Oversee SIP ...

Vamonos IT LLC

MS Teams Voice Engineer

Alexandria, VA · On-site

Cisco Unified Communications Manager (CUCM) * Avaya Aura or comparable enterprise PBX platforms ... Background in hybrid voice environments (on-prem + cloud) * Scripting or automation experience ...

Nava Software Solutions

Voice Engineer

Manhattan, NY · Hybrid

Proficiency in managing carrier services, Hoot and Holler systems, and voice recording technologies. * Strong understanding of VoIP protocols, SIP, RTP, and related technologies. * Experience with ...

Veracity

Voice Engineer

Manhattan, NY · On-site

Utilize IPC engineering experience to manage and optimize voice communication platforms. * Oversee relationships with carriers, manage Hoot and Holler services, and ensure efficient voice recording ...

NAVA Software Solutions

Voice Engineer

Manhattan, NY · On-site

Proficiency in managing carrier services, Hoot and Holler systems, and voice recording technologies. * Strong understanding of VoIP protocols, SIP, RTP, and related technologies. * Experience with ...

SRI Tech Solutions

Voice Engineer

Manhattan, NY · Hybrid

JD :- Role Purpose Design, implement, and operate enterprise voice services across Microsoft Teams and Cisco Call Manager, delivering multi-carrier resilience, enabling migration from legacy ...

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Voice Manager information

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$27.5K

$81.7K

$137.5K

How much do voice manager jobs pay per year?

As of May 28, 2026, the average yearly pay for voice manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Voice Manager, and why are they important?

To thrive as a Voice Manager, you need expertise in telecommunication systems, voice networking, and project management, often supported by a degree in information technology or a related field. Familiarity with VoIP technologies, PBX systems, SIP protocols, and certifications such as Cisco CCNA Voice or Microsoft Teams Voice are typically required. Strong leadership, problem-solving abilities, and effective communication make someone stand out in this role. These skills ensure reliable voice infrastructure, efficient team coordination, and minimal service disruptions for organizational communication needs.

How does a Voice Manager typically collaborate with cross-functional teams to ensure consistent brand messaging across all voice channels?

A Voice Manager works closely with marketing, customer service, and IT departments to unify brand messaging across all voice platforms, such as phone systems, virtual assistants, and IVR solutions. This role often involves participating in strategy meetings, reviewing scripts, and providing guidance on tone and language to maintain consistency. Regular feedback sessions and cross-training help ensure all teams are aligned on voice strategy, making collaboration a key aspect of the position.

What is a Voice Manager?

A Voice Manager oversees the implementation, maintenance, and optimization of an organization's voice communication systems, such as telephony, VoIP, and unified communications platforms. They are responsible for ensuring reliable and efficient voice services, troubleshooting technical issues, and managing vendor relationships. Voice Managers may also develop policies, handle budgeting for telecom services, and collaborate with IT and other departments to support business communication needs.

What is the highest paid job in communications?

In the communications field, executive roles such as Chief Communications Officer (CCO) or Vice President of Communications tend to be the highest paid, often earning six-figure salaries or more. These positions require extensive experience, strategic skills, and often a background in public relations, corporate communications, or media management.

What is the difference between Voice Manager vs Voice Engineer?

AspectVoice ManagerVoice Engineer
CredentialsTypically requires project management and leadership skills, certifications like CCNP Voice or CCIE VoiceRequires technical certifications such as CCNP Voice, CCIE Voice, or Cisco certifications
Work EnvironmentOversees voice communication projects, manages teams, coordinates with clientsFocuses on designing, implementing, and troubleshooting voice communication systems
Industry UsageCommonly found in organizations managing large VoIP and unified communications systemsFound in technical roles within telecom, IT, and networking companies

The main difference is that a Voice Manager oversees voice communication projects and teams, focusing on management and coordination, while a Voice Engineer handles the technical design, deployment, and troubleshooting of voice systems. Both roles require similar certifications, but their responsibilities and focus areas differ significantly.

More about Voice Manager jobs
What cities are hiring for Voice Manager jobs? Cities with the most Voice Manager job openings:
What are the most commonly searched types of Voice jobs? The most popular types of Voice jobs are:
What states have the most Voice Manager jobs? States with the most job openings for Voice Manager jobs include:
What job categories do people searching Voice Manager jobs look for? The top searched job categories for Voice Manager jobs are:
Voice Manager jobs near you
Infographic showing various Voice Manager job openings in the United States as of May 2026, with employment types broken down into 32% Full Time, 64% Part Time, and 4% Temporary. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.
Operations Voice Manager

Operations Voice Manager

ValidaTek, Inc.

Arlington, VA • On-site

$96.97K/yr

Full-time

Posted 10 days ago

Job description

Company OverviewAt ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our employees are building purpose-driven careers, not just filling jobs. We bring together people with many different perspectives, experiences, and talents to drive innovation and achieve more together than we can individually.Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. www.validatek.com Summary

ValidaTek is searching for an Operations Voice Manager who will oversee all operations and enhancements of voice communication systems for a large DoD IT infrastructure program providing a common view for all enterprise-wide users. 

Responsibilities

In this role, the Operations Voice Manager will:

  • Plan and implement a voice communications infrastructure and strategy to meet current and future customer needs, ensuring the infrastructure meets/exceeds all DoD government standards, practices, and regulations.
  • Monitor system for performance, identifying and resolving issues to ensure system reliability and availability.
  • As Subject Matter Expert, stays current with best practices and emerging technologies to make recommendations on process and system improvements and future enhancements.
  • Provide leadership and motivation to a high-performing team.
  • Provide regular reports and analysis to leadership and stakeholders.
  • Collaborate with other IT departments to ensure seamless integration of voice systems with other IT systems, ensuring reliability and availability to end users.
Qualifications

To be considered for this role, candidates must have:

  • 10+ years of experience managing voice communication operations in a cleared government environment.
  • Subject Matter Expert on voice communication systems.
  • Proven ability to lead and motivate a high-performing team.
  • Strong oral and written communications and the proven ability to influence leadership and stakeholders.
  • Security Plus certification.
  • All candidates must have an active TS/SCI clearance.
  • All candidates must have a bachelor's degree in IT or related field.
Posted Min Pay RateUSD $58,183.94/Yr.Posted Max Pay RateUSD $96,973.24/Yr.Salary DisclosureActual salary will be based on a variety of factors including but not limited to experience, geographic location, contract affordability, internal equity, education, and certifications. The upper end of the salary range may be reserved for individuals who have demonstrated tenure with the company, seniority, and proven excellent performance. This includes factors such as education, certifications, and extensive/unique experience beyond what is required. EEO StatementValidaTek is an Equal Opportunity Employer. All qualified applicants will be considered without regard to disability, protected veteran status, or any other status protected by federal, state, or local laws. Applicants who are selected for employment will be required to verify authorization to work in the United States. Offers of employment will be contingent upon passing a post-offer background check.Employment Type: FULL_TIME

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