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Voice Manager Jobs in Texas (NOW HIRING)

AMSYS Talent

Cisco Voice Engineer

Waller, TX · On-site

... Manager (CUCM - On-Prem). • Deploy and integrate Microsoft Teams Voice, including Direct Routing, SBCs (Cisco CUBE, AudioCodes, Ribbon), and hybrid voice environments. • Manage and support Cisco ...

PB consulting

Microsoft Teams Voice Engineer

Lucas, TX · On-site

Provide technical guidance on architecture, deployment, migration, and change management activities. * Develop roadmaps for Microsoft Teams Voice and collaboration platform enhancements. * Perform ...

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Voice Manager information

What is a voice manager?

A Voice Manager oversees the implementation, maintenance, and optimization of an organization's voice communication systems, such as telephony, VoIP, and unified communications platforms. They are responsible for ensuring reliable and efficient voice services, troubleshooting technical issues, and managing vendor relationships. Voice Managers may also develop policies, handle budgeting for telecom services, and collaborate with IT and other departments to support business communication needs.

What are the key skills and qualifications needed to thrive as a voice manager?

To thrive as a Voice Manager, you need expertise in telecommunication systems, voice networking, and project management, often supported by a degree in information technology or a related field. Familiarity with VoIP technologies, PBX systems, SIP protocols, and certifications such as Cisco CCNA Voice or Microsoft Teams Voice are typically required. Strong leadership, problem-solving abilities, and effective communication make someone stand out in this role. These skills ensure reliable voice infrastructure, efficient team coordination, and minimal service disruptions for organizational communication needs.

How does a voice manager typically collaborate with cross-functional teams to ensure consistent brand messaging across all voice channels?

A Voice Manager works closely with marketing, customer service, and IT departments to unify brand messaging across all voice platforms, such as phone systems, virtual assistants, and IVR solutions. This role often involves participating in strategy meetings, reviewing scripts, and providing guidance on tone and language to maintain consistency. Regular feedback sessions and cross-training help ensure all teams are aligned on voice strategy, making collaboration a key aspect of the position.

What is the difference between Voice Manager vs Voice Engineer?

AspectVoice ManagerVoice Engineer
CredentialsTypically requires project management and leadership skills, certifications like CCNP Voice or CCIE VoiceRequires technical certifications such as CCNP Voice, CCIE Voice, or Cisco certifications
Work EnvironmentOversees voice communication projects, manages teams, coordinates with clientsFocuses on designing, implementing, and troubleshooting voice communication systems
Industry UsageCommonly found in organizations managing large VoIP and unified communications systemsFound in technical roles within telecom, IT, and networking companies

The main difference is that a Voice Manager oversees voice communication projects and teams, focusing on management and coordination, while a Voice Engineer handles the technical design, deployment, and troubleshooting of voice systems. Both roles require similar certifications, but their responsibilities and focus areas differ significantly.

What are the most commonly searched types of Voice jobs in Texas?

The most popular types of Voice jobs in Texas are:

What are popular job titles related to Voice Manager jobs in Texas?

For Voice Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Voice Manager jobs in Texas look for?

The top searched job categories for Voice Manager jobs in Texas are:

What cities in Texas are hiring for Voice Manager jobs?

Cities in Texas with the most Voice Manager job openings:

Voice Manager jobs near you
Infographic showing various Voice Manager job openings in Texas as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Cisco Voice Engineer

AMSYS Talent

Waller, TX • On-site

Full-time

Re-posted 18 days ago

Job description

We are seeking a Cisco Voice Engineer with hands-on expertise in Microsoft Teams Voice to join our team. This role involves supporting large-scale enterprise environments with a mix of Cisco UC/Collaboration, Microsoft Teams Voice, and network/security infrastructure.
Key Responsibilities
• Deploy, configure, and maintain 1,000+ Cisco Catalyst switches and 1,000+ wireless access points.
• Administer and optimize Cisco 9800 Wireless LAN Controllers (WLC) and Cisco Identity Services Engine (ISE).
• Configure and support Cisco Unified Communications Manager (CUCM - On-Prem).
• Deploy and integrate Microsoft Teams Voice, including Direct Routing, SBCs (Cisco CUBE, AudioCodes, Ribbon), and hybrid voice environments.
• Manage and support Cisco Webex (Cloud) and Webex Contact Center.
• Configure and troubleshoot Cisco FTD with FMC, and FortiGate firewalls with FortiManager.
• Provide operational support for Juniper switchgear and Mist Wireless.
• Troubleshoot SIP trunks, dial plans, voice gateways, and PSTN connectivity.
• Collaborate with cross-functional teams to ensure high availability, compliance, and security across all voice and network systems.
Required Skills & Qualifications
• 8-10 years of enterprise networking and collaboration experience.
• Strong hands-on expertise with:
• Cisco UC/Collaboration (CUCM, Unity, Webex, SIP, Contact Center)
• Microsoft Teams Voice (Direct Routing, SBCs, hybrid deployments)
• Cisco Catalyst, 9800 WLC, ISE
• Cisco FTD/FMC and FortiGate/FortiManager
• Juniper switchgear + Mist Wireless
• Deep understanding of VoIP protocols, SIP, dial plans, voice gateways.
• Experience with large-scale rollouts (1,000+ devices).
• Certifications such as CCNP Collaboration, Microsoft Teams Voice Engineer Associate, Fortinet NSE, or JNCIP preferred.

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