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Voice Manager Jobs (NOW HIRING)

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Manage PKI/certificate requirements across Cisco UC components. * Perform system upgrades, patching ...

ASRC Federal Cyber is seeking a Voice Technician to join our winning team and growth-oriented culture in support of the DISA Joint Service Provider Enterprise Transport Management (ETM) program ...

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Manage PKI/certificate requirements across Cisco UC components. * Perform system upgrades, patching ...

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Manage PKI/certificate requirements across Cisco UC components. * Perform system upgrades, patching ...

... Manager (CUCM - On-Prem). • Deploy and integrate Microsoft Teams Voice, including Direct Routing, SBCs (Cisco CUBE, AudioCodes, Ribbon), and hybrid voice environments. • Manage and support Cisco ...

Carrier Voice Engineer

Victor, NY · On-site

$75K - $95K/yr

Support and troubleshoot software applications used for voice provisioning, fraud management, CDR processing, reporting, monitoring, service assurance, and network operations. * Query and analyze ...

Carrier Voice Engineer

Albany, NY · On-site

$75K - $95K/yr

Support and troubleshoot software applications used for voice provisioning, fraud management, CDR processing, reporting, monitoring, service assurance, and network operations. * Query and analyze ...

Senior Voice Engineer

Quincy, MA · On-site

$100 - $125/hr

The Senior Voice Engineer will deliver solutions for end user business needs and resolutions for ... Design and maintain SIP session management including centralized dial plans, translation patterns ...

Carrier Voice Engineer

Portsmouth, NH · On-site

$75K - $95K/yr

Support and troubleshoot software applications used for voice provisioning, fraud management, CDR processing, reporting, monitoring, service assurance, and network operations. * Query and analyze ...

Carrier Voice Engineer

Manchester, NH · On-site

$75K - $95K/yr

Support and troubleshoot software applications used for voice provisioning, fraud management, CDR processing, reporting, monitoring, service assurance, and network operations. * Query and analyze ...

Carrier Voice Engineer

Albany, NY · On-site

$80 - $100/hr

Support and troubleshoot software applications used for voice provisioning, fraud management, CDR processing, reporting, monitoring, service assurance, and network operations. * Query and analyze ...

Carrier Voice Engineer

Brunswick, ME · On-site

$75K - $95K/yr

Support and troubleshoot software applications used for voice provisioning, fraud management, CDR processing, reporting, monitoring, service assurance, and network operations. * Query and analyze ...

... management) Managing ASR and NER Event and outage management Measurement, reporting, and CSI ... voice, video) networks Proficient in use of Microsoft Office suite (e.g., Excel, PowerPoint, Visio ...

Voice Engineer

Fort Collins, CO · On-site

$34.62 - $51.93/hr

Manage Cisco Unified Communications solutions, including Cisco Communications Manager, Unity ... Support all related voice systems including Wi-Fi phones, call recording, and call reporting and ...

Voice Engineer

Cleveland, OH · On-site

$60 - $80/hr

Support voice and data project implementations by conducting on‑site and remote technical ... Strong verbal, written communication skills, project management, and self‑initiative skills.

Voice Engineer

Fort Collins, CO · Hybrid

$34.62 - $51.93/hr

Manage Cisco Unified Communications solutions, including Cisco Communications Manager, Unity ... Represent and implement voice solutions for new office and hospitals projects. * Support daily ...

Senior Voice Engineer

Salisbury, NC · On-site

$100 - $125/hr

The Senior Voice Engineer will deliver solutions for end user business needs and resolutions for ... Design and maintain SIP session management including centralized dial plans, translation patterns ...

The Voice operations engineer is an escalation point for NOC, Service Desk as well as PC techs ... Cisco Unified Communication Manager vl0.5 and above. - Experience in Cisco Unified Call Manager ...

Showing results 21-40

Voice Manager information

See salary details

$27.5K

$81.7K

$137.5K

How much do voice manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for voice manager in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a voice manager?

A Voice Manager oversees the implementation, maintenance, and optimization of an organization's voice communication systems, such as telephony, VoIP, and unified communications platforms. They are responsible for ensuring reliable and efficient voice services, troubleshooting technical issues, and managing vendor relationships. Voice Managers may also develop policies, handle budgeting for telecom services, and collaborate with IT and other departments to support business communication needs.

What are the key skills and qualifications needed to thrive as a voice manager?

To thrive as a Voice Manager, you need expertise in telecommunication systems, voice networking, and project management, often supported by a degree in information technology or a related field. Familiarity with VoIP technologies, PBX systems, SIP protocols, and certifications such as Cisco CCNA Voice or Microsoft Teams Voice are typically required. Strong leadership, problem-solving abilities, and effective communication make someone stand out in this role. These skills ensure reliable voice infrastructure, efficient team coordination, and minimal service disruptions for organizational communication needs.

How does a voice manager typically collaborate with cross-functional teams to ensure consistent brand messaging across all voice channels?

A Voice Manager works closely with marketing, customer service, and IT departments to unify brand messaging across all voice platforms, such as phone systems, virtual assistants, and IVR solutions. This role often involves participating in strategy meetings, reviewing scripts, and providing guidance on tone and language to maintain consistency. Regular feedback sessions and cross-training help ensure all teams are aligned on voice strategy, making collaboration a key aspect of the position.

What is the difference between Voice Manager vs Voice Engineer?

AspectVoice ManagerVoice Engineer
CredentialsTypically requires project management and leadership skills, certifications like CCNP Voice or CCIE VoiceRequires technical certifications such as CCNP Voice, CCIE Voice, or Cisco certifications
Work EnvironmentOversees voice communication projects, manages teams, coordinates with clientsFocuses on designing, implementing, and troubleshooting voice communication systems
Industry UsageCommonly found in organizations managing large VoIP and unified communications systemsFound in technical roles within telecom, IT, and networking companies

The main difference is that a Voice Manager oversees voice communication projects and teams, focusing on management and coordination, while a Voice Engineer handles the technical design, deployment, and troubleshooting of voice systems. Both roles require similar certifications, but their responsibilities and focus areas differ significantly.

More about Voice Manager jobs

What cities are hiring for Voice Manager jobs?

Cities with the most Voice Manager job openings:

What are the most commonly searched types of Voice jobs?

The most popular types of Voice jobs are:

What states have the most Voice Manager jobs?

States with the most job openings for Voice Manager jobs include:

Infographic showing various Voice Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

$175K - $195K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Voice Engineer
Chantilly, VA
TS/SCI with Poly
 

At Bcore, our strength comes from how we deliver impact to the mission. Whether it’s architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support. Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. 

Do you want to join a team that is building tailored technical solutions to modernize our government’s mission and our client’s business?  Do you have a desire to change how people work?  Are you interested in helping to protect our nation’s cyber interests? Join our growing team supporting customer missions as a Voice Engineer in Chantilly, Virginia.


We are seeking an experienced Cisco Voice Engineer to support a missioncritical, technologydriven program for a key Government customer. This role focuses on designing, deploying, securing, and sustaining enterpriselevel Cisco Unified Communications solutions across a complex, highly secure environment.

Key responsibilities:

  • Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX).
  • Implement nextgeneration voice system technologies and support firstarticle engineering.
  • Participate in security accreditation activities for all voice systems.
  • Manage PKI/certificate requirements across Cisco UC components.
  • Perform system upgrades, patching, and lifecycle maintenance for hardware and software.
  • Provide engineering support for new site standups, including dial plan design and endpoint provisioning.
  • Design, test, and deploy call center technologies (UCCX/UCCE), including user training and transition planning.
  • Execute tasks related to call routing, SIP trunking, SRST, CUBE, and gateway configuration.
  • Collaborate with customers and internal teams to gather and refine system requirements.
  • Ensure compliance with enterprise standards, policies, and security procedures.
  • Work within a largescale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications.
  • Partner with network engineering and telecom teams on integration activities involving telephony, call center systems, and network infrastructure.
  • Support secure communications devices and infrastructure, including VoIP phones, STEs, Viper phones, encryption devices, POTs/ISDN/leased lines, conference bridges, and call management servers.

Required Qualifications:   

  • Minimum of eleven (11) years of relevant Voice/UC engineering experience
  • Strong technical expertise in:
  • Working within a largescale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications.
  • SIP signaling and call flows
  • Secure RealTime Transport Protocol (SRTP)
  • SIP, MGCP, H.323
  • TCP/IP networking
  • MPLS transport environments
  • DNS and DHCP
  • RTP media handling
  • Experience supporting secure, enterprisescale voice environments
  • Ability to troubleshoot complex call routing, signaling, and interoperability issues
  • Strong communication skills for documentation, requirements analysis, and customer interaction

Desired Qualifications

  • Advanced expertise in SIP signaling, call flows, and multivendor integration
  • Experience with H.323 in mixedprotocol environments
  • Cisco Certified Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications:
  • CCNP Collaboration
  • CCIE Collaboration (highly desirable)
  • Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments
  • Experience with secure communications devices (VoIP endpoints, STEs, Viper phones, encryption devices)
  • Familiarity with government security accreditation processes and PKI/certificate management
  • Experience designing or supporting call center technologies (Cisco UCCX/UCCE or Avaya equivalent)

  • The expected salary range within the Washington, DC metropolitan area is: $175,000 - $195,000. Final compensation is unique to each individual and will be determined based on factors such as experience, education, geographic location, and contractual requirements. This is not a guarantee.
  • Benefits include Health/Dental/Vision, 401(k), Paid Time Off, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more.

BCore is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.