ZipRecruiter

Log In

1

Virtual Support Jobs in Raleigh, NC (NOW HIRING)

NCSU

Linux Desktop Support

Raleigh, NC

As a Linux Desktop Support Professional, you will be responsible for ensuring the smooth operation ... Proven experience in administering physical (not virtual) Linux systems, particularly running ...

NCSU

Linux Desktop Support

Raleigh, NC · On-site

As a Linux Desktop Support Professional, you will be responsible for ensuring the smooth operation ... Proven experience in administering physical (not virtual) Linux systems, particularly running ...

next page

Showing results 1-20

All JobsSupport JobsVirtual Support JobsVirtual Support Jobs in Raleigh, NC

Virtual Support information

See Raleigh, NC salary details

$14

$25

$43

How much do virtual support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for virtual support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Support Specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What is a Virtual Support specialist?

A Virtual Support specialist is a professional who provides customer service, technical assistance, or administrative support remotely, typically via email, chat, or phone. They help clients or customers resolve issues, answer inquiries, and ensure a smooth digital experience without being physically present in an office. Virtual Support roles are common in various industries, including tech, retail, healthcare, and finance. This job requires strong communication skills, technical aptitude, and the ability to multitask effectively in a remote environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

What Are Virtual Support Jobs?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are some common challenges faced by Virtual Support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.
More about Virtual Support jobs
What are the most commonly searched types of Support jobs in Raleigh, NC? The most popular types of Support jobs in Raleigh, NC are:
What are popular job titles related to Virtual Support jobs in Raleigh, NC? For Virtual Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Virtual Support jobs in Raleigh, NC look for? The top searched job categories for Virtual Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Virtual Support jobs? Cities near Raleigh, NC with the most Virtual Support job openings:
Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

VDC Manager - Virtual Design & Construction

Cooper Tacia Management LLC

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Since its incorporation in 2003, Cooper Tacia General Contracting has evolved from residential construction and renovation in Sanford, NC to large-scale manufacturing, office buildings, government and education facilities, restaurant and retail spaces, apartment complexes and airport construction throughout the southeastern United States. What has remained constant is our goal of becoming one of the most sought after, creative and dynamic project management and general contracting companies in the southeast. Cooper Tacia is committed to working toward its mission while keeping its operating principles top of mind.

We are currently seeking a self-starting and highly experienced Virtual Design and Construction (VDC) Manager to build and lead our VDC efforts. You will serve as the VDC expert in our company and will be responsible for implementing and managing digital construction methodologies, integrating building information modeling (BIM) processes, and driving innovation across projects. This role requires a proactive leader who can work independently, establish workflows, develop BIM execution plans for projects and collaborate closely with project teams to enhance project efficiency and accuracy. This position offers an exciting opportunity to lead a VDC program at a growing construction firm. If you’re passionate about digital construction and have the expertise to drive innovation, we encourage you to apply!


Responsibilities

  • Establish the vision, standards, and best practices for VDC within Cooper Tacia, ensuring alignment with project and company goals.
  • Oversee the integration of BIM in project planning, design coordination, clash detection, and construction execution.
  • Lead the transition from traditional construction methods to digital workflows, ensuring models are leveraged effectively in preconstruction, shop drawing phases and in the field.
  • Work closely with project managers, estimators, and superintendents to enhance project visualization, streamline construction processes, and improve efficiency.
  • Provide insights into BIM-related risks, support pricing decisions, and contribute to contract negotiations regarding VDC scope and deliverables.
  • Educate and train internal teams, including field staff and project managers, on visualization techniques, VDC workflows and best practices.
  • Identify, evaluate, and implement the latest BIM/VDC technologies to improve presentations, project delivery and performance.
  • Use BIM models to enhance quality control, minimize errors, and improve coordination among trades.

Requirements

  • Bachelor’s degree in construction management, Civil Engineering, Architecture, or a related field.
  • At least 5 years of experience in BIM, VDC, or construction design, with a proven track record of implementing VDC strategies in commercial construction.
  • Expertise in BIM tools such as Autodesk Revit, Navisworks Manage, Trimble SketchUp, AutoCAD, and other industry-standard software.
  • Strong understanding of construction sequencing, scheduling, estimating, and coordination principles.
  • Ability to interpret contract documents, drawings, specifications, scopes of work, and project schedules.
  • Experience leading VDC initiatives and working independently to build new processes and workflows from scratch.
  • Excellent communication and leadership skills to collaborate across departments and drive company-wide adoption of VDC practices.


Employment Type: Full-time
Benefits

  • 100% Employer Paid Health, Vision & Dental Insurance for employee
  • PTO
  • Paid Holidays
  • 401K W/ 4% Match

We are an equal opportunity and drug-free workplace. Pre-employment drug screening required.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of responsibilities, duties and skills required. Personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.