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Virtual Retail Jobs (NOW HIRING)

Minnwest Bank

Virtual Banker

Saint Paul, MN · On-site

$19.60 - $22.05/hr

The Virtual Banker is responsible for providing all Minnwest Bank customers with a professional and ... Associate degree or above * 2+ years customer service experience * 2+ years retail banking ...

MCI Careers

Virtual Assistant

$21.75 - $29.25/hr

... are, retail, government, education, telecom, technology e-commerce, and financial services. Our ... We are seeking a highly organized, proactive, and detail-oriented Virtual Assistant to join our ...

TrustBank

Virtual Universal Banker

Olney, IL · On-site

$18 - $21/hr

VIRTUAL UNIVERSAL BANKER DEPARTMENT: CUSTOMER EXPERIENCE REPORTS TO: MARKETING OFFICER FLSA STATUS ... Maintain strong working knowledge of all retail banking products, services, and digital solutions ...

New

MCI Careers

Virtual Banker - 4X10 Shift

Savannah, GA · Remote

High School Diploma/GED * 2+ years of experience in virtual or retail banking. * Excellent time management and multitasking skills. * Proficiency in banking systems and CRM platforms. * Ability to ...

MCI Careers

Virtual Banker - 4X10 Shift

Savannah, GA · Remote

High School Diploma/GED * 2+ years of experience in virtual or retail banking. * Excellent time management and multitasking skills. * Proficiency in banking systems and CRM platforms. * Ability to ...

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Virtual Retail information

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How much do virtual retail jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for virtual retail in the United States is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.59 per hour, depending on experience, location, and employer.

What is the difference between Virtual Retail vs Virtual Customer Service Representative?

AspectVirtual RetailVirtual Customer Service Representative
Required CredentialsHigh school diploma or equivalent; retail experienceHigh school diploma; customer service skills
Work EnvironmentOnline retail platforms, e-commerce sitesCustomer support channels like chat, email, phone
Employer & Industry UsageRetail companies, e-commerce businessesAny industry with customer support needs
Common Search & ComparisonYesYes

Virtual Retail involves managing online sales, product listings, and customer transactions within e-commerce platforms. Virtual Customer Service Representatives focus on assisting customers via chat, email, or phone, addressing inquiries and resolving issues. While both roles are remote and customer-focused, Virtual Retail emphasizes sales and product management, whereas Virtual Customer Service is centered on support and service. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some common challenges faced by virtual retail professionals, and how can they be effectively managed?

Virtual retail professionals often face challenges such as managing customer expectations remotely, handling high volumes of online inquiries, and keeping up with rapidly changing digital sales platforms. To manage these effectively, it's important to develop strong communication skills, become proficient with the latest e-commerce tools, and work collaboratively with support teams such as IT and logistics. Regular training and staying updated on digital retail trends can also help professionals adapt quickly and provide an excellent customer experience.

What is a virtual retail?

A Virtual Retail job involves selling products or services online rather than in a traditional brick-and-mortar store. Employees in virtual retail may work in customer service, sales, inventory management, or digital marketing, all through online platforms. These roles often require strong communication skills, familiarity with e-commerce technology, and the ability to assist customers remotely. As more shopping moves online, virtual retail positions are becoming increasingly important and widely available.

What are the key skills and qualifications needed to thrive as a virtual retail associate, and why are they important?

To thrive as a Virtual Retail Associate, you need strong product knowledge, sales skills, and customer service experience, typically supported by a high school diploma or equivalent. Familiarity with e-commerce platforms, CRM software, and digital communication tools like chat or video conferencing is essential. Outstanding communication, problem-solving abilities, and adaptability set top performers apart in this role. These skills are crucial for delivering excellent customer experiences and driving sales in an online retail environment.
More about Virtual Retail jobs

What cities are hiring for Virtual Retail jobs?

Cities with the most Virtual Retail job openings:

What are the most commonly searched types of Retail jobs?

The most popular types of Retail jobs are:

What states have the most Virtual Retail jobs?

States with the most job openings for Virtual Retail jobs include:

What job categories do people searching Virtual Retail jobs look for?

The top searched job categories for Virtual Retail jobs are:

Virtual Retail jobs near you
Infographic showing various Virtual Retail job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,209 per year, or $16 per hour.

Virtual Loan Center Representative

PRIMEWAY FEDERAL CREDIT UNION

Houston, TX • On-site

$18.25 - $23/hr

Full-time

Re-posted 8 days ago

Job description

Virtual Loan Center RepresentativeDepartment: Virtual Retail Center Reports To: Supervisor Virtual Retail
Employment Status: Full Time Classification: Non-Exempt

Position Summary

This position is responsible for underwriting and loan processing within the Virtual Loan Center department. Submit loan applications for credit to approve or deny the loans based upon underwriting analysis. Ensure that lending and credit activities in the Virtual Loan Center (VLC) are properly prepared, documented, and approved in compliance with Credit Union policy, lending regulations and loan guidelines.

Duties and Responsibilities

Lending/Underwriter

  • Review loan applications for credit worthiness and make decisions based on established loan policies, procedures and guidelines.
  • Accurately perform credit analysis and prepare documentation to support sound credit decisions.
  • Ensure the financial safety, soundness and security of the credit union and its membership.

Virtual Loan Center Duties

  • Handle incoming calls and reply to requests from other communication channels, i.e. text messages, emails, outbound phone calls.
  • Review the value of collateral used to obtain a secured loan.
  • Interview members regarding loan applications to ensure completeness & determine cross-sell opportunities.
  • Gather and attach required supporting documents, such as verification of income, to the loan application for closing.
  • Input and ensure accuracy of loan information in the Core System lending platform and transmit the loan application to the Lending Department.
  • Promote and cross-sell other credit union products and services.

Quality Control

  • Perform quality control checks on loan applications and documents.
    1. Review lending packets for completeness, accuracy and compliance with state and federal laws; as well as, adhere to rate programs, procedures and credit stipulations. This may include but is not limited to other consumer loans, real estate loans, preapproval offers, and modifications and extensions.

Auto Refinancing

  • Prepare title work documents and gather additional supporting documents.
  • Review the value of collateral used to obtain a secured loan.
  • Review documentation for completeness and accuracy.
  • Review and confirm title documents in Texdot site.

Additional Duties

  • Comply with BSA regulations when performing all job requirements, and stay abreast of updates/requirements of BSA/OFAC/CIP through completion of training courses assigned annually by supervisor.
  • Perform all duties in accordance with the credit union's external and internal service standards.
  • Maintain admin online loan application site and new online open and fund membership site.
  • Other duties as assigned.

Knowledge

  • Detailed knowledge of federal and state regulations regarding lending.
  • Thorough knowledge of risk based lending practices.
  • General knowledge of basic lending policies.
  • General knowledge of basic call center policies and etiquette.
  • Knowledge of legislation, rules and regulations which apply to financial institutions including but not limited to Truth in Savings, Truth in Lending, Bank Secrecy Act and anti-discrimination legislation.
  • Knowledge of consumer and residential lending practices

Skills

  • Excellent interviewing, communication, and public relations skills.
  • Professional appearance and attitude.
  • Strong organization skills.
  • Solid personal computer skills with Windows based software applications.
  • General Sales Skills

Abilities

  • Attention to detail and accuracy.
  • Ability to interpret information to arrive at a solution.
  • Ability to work independently to accomplish goals and meet deadlines.
  • Basic personal computer skills using a Microsoft Windows environment.
  • Sound decision-making and judgment abilities.
  • Ability to perform high level of output.
  • Ability to maintain confidentiality with member information.

Experience

  • Two to three years of experience in a related field.
  • Lending/underwriting experience is a plus.
  • Call Center experience is a plus.
  • Sales Experience is required

Education

  • High school diploma or its equivalent.

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