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Virtual Receptionist Jobs in Springfield, MA (NOW HIRING)

Arbor Associates

Receptionist

Windsor, CT

$15.75 - $20.50/hr

About the Role We are seeking a professional, organized, and detail-oriented Receptionist to support daily office and program operations. This role serves as the first point of contact for visitors ...

New

Berkshire Healthcare

RECEPTIONIST

Leeds, MA

$16 - $21/hr

Receptionist Come join this collaborative and innovated team. At Integritus Healthcare / Linda Manor Extended Care you will enjoy weekly pay, generous time off, exceptional health insurance and the ...

Seabury

Receptionist

Bloomfield, CT · On-site

$17/hr

We are looking for a people-oriented front desk receptionist who will deliver 5-star customer service. The ideal candidate will be able to multitask greeting incoming visitors while managing a multi ...

JGS Lifecare

Receptionist

Longmeadow, MA

$16/hr

Concierge/Receptionist | PRN $16.00/hour JGS Lifecare - Ruth's House Assisted Living Make a difference in someone's life every day. Guided by Jewish Values. Serving All Faiths. Why Join Us? * Make an ...

UnitedHealth Group

Medical Receptionist

Manchester, CT · On-site

$16.15 - $28.80/hr

ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist to join our growing Family Medicine team. This position will support the care ...

UnitedHealth Group

Medical Receptionist

Manchester, CT · On-site

$16.15 - $28.80/hr

ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist to join our growing Family Medicine team. This position will support the care ...

UMass Amherst

Clerk IV (Receptionist)

Amherst, MA · Hybrid

$15.50 - $20.50/hr

Clerk IV (Receptionist) Executive Area: Student Affairs & Campus Life College/School/MBU: Campus Life & Wellbeing Department: Ctr Counseling & Psych Health Work Location: Amherst Schedule: Full Time ...

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All JobsVirtual Receptionist JobsVirtual Receptionist Jobs in Springfield, MA

Virtual Receptionist information

See Springfield, MA salary details

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How much do virtual receptionist jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for virtual receptionist in Springfield, MA is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

Is Smith AI a legit job?

Smith.ai offers virtual receptionist positions that are generally considered legitimate, with roles involving client communication, scheduling, and call handling. Applicants should verify the specific job posting and employer details to ensure authenticity and review any requirements such as experience with phone systems or customer service skills.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

What jobs pay $400 an hour?

Jobs that can pay $400 an hour include specialized roles such as experienced virtual receptionists working in high-demand industries, legal or medical virtual assistants, and consultants in fields like finance or technology. These positions typically require advanced skills, certifications, or extensive experience, and often involve freelance or contract work with flexible schedules.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How to become a virtual receptionist?

To become a virtual receptionist, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with phone systems and office software. Some employers may prefer prior customer service experience or familiarity with scheduling tools, and the role often requires a reliable internet connection and a quiet workspace.

What Does a Virtual Receptionist Do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a Virtual Receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What are virtual receptionists?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.
More about Virtual Receptionist jobs
What are the most commonly searched types of Receptionist jobs in Springfield, MA? The most popular types of Receptionist jobs in Springfield, MA are:
What are popular job titles related to Virtual Receptionist jobs in Springfield, MA? For Virtual Receptionist jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Virtual Receptionist jobs in Springfield, MA look for? The top searched job categories for Virtual Receptionist jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Virtual Receptionist jobs? Cities near Springfield, MA with the most Virtual Receptionist job openings:
Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Springfield, MA as of June 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $36,927 per year, or $17.8 per hour.
Receptionist

Receptionist

Arbor Associates

Windsor, CT

$15.75 - $20.50/hr

Other

Posted yesterday

Job description

Job Description
This is a temp role with the potential to hire!
About the Role
We are seeking a professional, organized, and detail-oriented Receptionist to support daily office and program operations. This role serves as the first point of contact for visitors, clients, and staff while also providing essential administrative and clerical support across departments. The ideal candidate is friendly, dependable, highly organized, and able to manage multiple priorities in a fast-paced environment while maintaining professionalism and confidentiality.
Key Responsibilities
  • Greet visitors, clients, and vendors in a professional and welcoming manner.
  • Answer and direct incoming phone calls and take accurate messages.
  • Maintain a clean, organized, and professional reception area.
  • Sort, distribute, and prepare incoming and outgoing mail, packages, faxes, and deliveries.
  • Schedule interviews and route employment applications to hiring managers.
  • Provide clerical and administrative support including filing, copying, scanning, printing, word processing, and data entry.
  • Maintain and update spreadsheets, tracking logs, rosters, certifications, and operational records.
  • Assist with maintaining program files, billing support documentation, and compliance-related paperwork.
  • Support administrative processes such as intake, discharge, recertification, move-in/move-out documentation, and eligibility paperwork as applicable.
  • Coordinate with internal departments, outside agencies, vendors, landlords, and community partners to support office and program operations.
  • Track CPR/First Aid certifications and send renewal reminders as needed.
  • Ensure documentation is accurate, complete, and properly filed in accordance with agency and program requirements.
  • Attend team meetings and communicate effectively with staff and external partners.
  • Maintain confidentiality of employee, client, and organizational information.
  • Perform additional administrative duties and special projects as assigned.
Job Requirements
  • High school diploma required; Associate's or Bachelor's degree preferred.
  • Minimum of 2 years of receptionist, clerical, or administrative support experience
  • Experience in healthcare, nonprofit, human services, housing, or related settings is a plus.
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office and general office technology.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple priorities and meet deadlines.
  • Ability to work independently and collaboratively within a team environment.
  • Professional demeanor with strong interpersonal skills.
  • Valid driver's license and reliable transportation may be required depending on assignment.
Physical Requirements
  • Ability to sit and work at a desk or computer workstation for extended periods.
  • Ability to use office equipment including computers, phones, printers, and copiers.
  • Ability to move throughout office and program locations as needed.
  • Ability to lift and carry mail, packages, or office materials up to 25-40 lbs.
  • Ability to ascend and descend stairs when required by assigned work locations.
Work Environment
Work is performed in office, program, and community-based settings. This position may require occasional local travel between sites. The environment is typically professional and fast-paced with moderate noise levels.
What We Offer
  • Competitive compensation
  • Supportive and collaborative work environment
  • Meaningful work that supports individuals and communities
  • Opportunities for professional growth and development

Arbor Associates is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. All interested applicants must be over the age of 18, authorized to work in the United States, and pass a stringent background check including Criminal History, Sexual Offender Registry, and Department of Children and Families (DCF- MA)/Department of Children, Youth and Families (DCYF-RI).
By submitting this application, you are giving your permission to Arbor Associates to send e-mail and/or SMS texts about career-related opportunities. Message & Data rates may apply. Reply STOP to quit, HELP for help. Message frequency varies. Our privacy policy: https://www.arborstaffing.com/privacy/
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Meet Your Recruiter
Sam Esilva
About Northampton, MA
Ready to take the next step in your career? Explore our job opportunities in and around Northampton, Massachusetts, where endless growth prospects await! Known for its vibrant art scene, eclectic culture, and beautiful landscapes, Northampton offers a uniquely charming setting for professionals seeking a dynamic work environment. From the historic Calvin Theatre to the world-renowned Smith College Museum of Art, this area is bursting with creativity and inspiration. Indulge in farm-to-table cuisine, catch a show at the iconic Academy of Music Theatre, or enjoy outdoor activities at the scenic Look Park. Join us in discovering the endless possibilities that Northampton has to offer for your career growth!

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