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Virtual Receptionist Jobs in Springfield, MA (NOW HIRING)

Athena Health Care Systems

Receptionist

Granby, CT · On-site

$16.25 - $21.25/hr

We are hiring a receptionist to join our dynamic care team at Civita Care Meadowbrook! This is a Per Diem role for 16-20 hours per week. Shifts 7a-3p & 3p-7p. Working with our team and residents will ...

Athena Health Care Systems

Receptionist

Granby, CT · On-site

$18.94/hr

) We are hiring a receptionist to join our dynamic care team at Civita Care Meadowbrook! This is a Per Diem role for 16-20 hours per week. Shifts 7a-3p & 3p-7p. Working with our team and residents will ...

Meineke

Receptionist

Rockville, CT · On-site

$15.50 - $20.50/hr

Whether you're looking for a position as a Shop Manager, Technician, Service Advisor, or Receptionist, Meineke provides opportunities for real-world experience in your local area.

New

Meineke Car Care Center

Receptionist

CT

$15.50 - $20.50/hr

Whether you're looking for a position as a Shop Manager, Technician, Service Advisor, or Receptionist, Meineke provides opportunities for real-world experience in your local area.

Posted today

A.R. Mazzotta

Front Desk Receptionist

Hartford, CT

$20/hr

Front Desk Receptionist Hartford Area, CT $20.00 per hour Looking for Your Next Opportunity? This role has been filled, but A.R. Mazzotta is continually recruiting for similar positions throughout ...

Enfield Enterprises

Be Seen First

Receptionist

Springfield, MA · On-site

$18 - $22/hr

Receptionist: Essential Job Functions * Answer and transfer all incoming telephone calls, take messages as needed * Greet and sign in all visitors * Assist with scheduling Fedex, UPS and USPS pick ...

Bear Mountain Health Care

Receptionist

West Springfield, MA · On-site

$15.75 - $20.75/hr

The receptionist is responsible for providing general office support with a variety of clerical activities including but not limited to customer service, answering and directing calls to appropriate ...

UnitedHealth Group

Medical Receptionist

Enfield, CT · On-site

$16 - $29/hr

The Medical Receptionist will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining ...

UnitedHealth Group

Medical Receptionist

Enfield, CT

$16 - $29/hr

The Medical Receptionist will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining ...

Seabury

Receptionist

Bloomfield, CT · On-site

$17/hr

We are looking for a people-oriented front desk receptionist who will deliver 5-star customer service. The ideal candidate will be able to multitask greeting incoming visitors while managing a multi ...

GEORGIA COMMUNITY SUPPORT AND SOLUT

Receptionist

Bloomfield, CT · On-site

$15.75 - $20.75/hr

We are looking for a people-oriented front desk receptionist who will deliver 5-star customer service. The ideal candidate will be able to multitask greeting incoming visitors while managing a multi ...

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All JobsReceptionist JobsVirtual Receptionist JobsVirtual Receptionist Jobs in Springfield, MA

Virtual Receptionist information

See Springfield, MA salary details

$9

$17

$24

How much do virtual receptionist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for virtual receptionist in Springfield, MA is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

What are the most commonly searched types of Receptionist jobs in Springfield, MA?

The most popular types of Receptionist jobs in Springfield, MA are:

What are popular job titles related to Virtual Receptionist jobs in Springfield, MA?

For Virtual Receptionist jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Virtual Receptionist jobs in Springfield, MA look for?

The top searched job categories for Virtual Receptionist jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Virtual Receptionist jobs?

Cities near Springfield, MA with the most Virtual Receptionist job openings:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Springfield, MA as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 49% Physical, 2% Hybrid, and 49% Remote job distribution, with an average salary of $36,927 per year, or $17.8 per hour.

Receptionist

Athena Health Care Systems

Granby, CT • On-site

$16.25 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Athena Health Care Systems rating

6.8

Company rating: 6.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

We are hiring a receptionist to join our dynamic care team at Civita Care Meadowbrook!

This is a Per Diem role for 16-20 hours per week. Shifts 7a-3p & 3p-7p.

Working with our team and residents will give you purpose in your professional and personal life.

Here at Civita Care Meadowbrook, our employees are the heart of our organization, and we take immense pride in their dedication. We are not only committed to delivering high-quality care and customer service to our patients and their families, but we also aspire to be the employer of choice. We strive to create a workplace where your skills and talents are nurtured to allow you to grow within the company.

As our receptionist, you perform clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor.

Experience & Education:

  • A minimum of two (2) years' experience in a clerical position or successfully completed a secretarial science program from an accredited school/college, is preferred.

  • Must have a working knowledge of filing and respect for confidentiality.

Duties & Responsibilities:

  • Operate telephone switchboard.

  • Utilize proper phone etiquette.

  • Receive and direct all persons entering the facility to appropriate areas.

  • Responsible for general typing and secretarial functions.

  • Distribute paychecks per policy and procedure.

  • Is responsible to receive and direct incoming mail and deliveries appropriately.

  • Demonstrate correct safety techniques.

  • Respect and take care of facility equipment and not wasteful of supplies.

  • Contribute to and promote resident and family relations.

  • Knowledgeable in facility’s Privacy Practice and complies by protecting all residents’ health information.

  • Other duties as assigned by manager.

Specific Requirements:

  • Must be able to read, write, speak, and understand the English language.

  • Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations.

  • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public.

  • Must be knowledgeable of administrative practices, procedures and guidelines.

  • Must possess a cheerful personality and be ability to work harmoniously with other personnel.

  • Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.

  • Must be able to follow written and oral instructions.

  • Has knowledge of personnel application procedures.

  • Must be able to type 50 words per minute.

  • Is knowledgeable of all office equipment.

Civita Care Meadowbrook Benefits:

  • Competitive and Weekly Pay

  • Holiday Pay for Hourly and Salaried Employees

  • Overtime Pay for Hourly Employees

  • Career Advancement Opportunities

  • Exclusive Employer Discount Program

Available for Eligible Team Members:

  • Employer Paid Life Insurance

  • 401(k) with Employer Match

  • Vacation and Personal Time

  • Health, Dental, and Vision Insurance

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Civita Care Centers and its managed centers follow federal and state mandatory guidelines regarding staff vaccinations; our vaccination policy requires all newly hired staff, regardless of position or work location, to be fully vaccinated against COVID-19 unless they receive an approved exemption from Civita Care Centers, except were prohibited by state law.

What Athena Health Care Systems employees say

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