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Virtual Receptionist Jobs in Springfield, MA (NOW HIRING)

MiraVista

Receptionist, 35hrs, Days M-F

Holyoke, MA

$15.50 - $20.50/hr

Join Us as an Day Receptionist! 35 hours, Monday - Friday 7:00AM - 2:30PM - No Weekends! The Receptionist at MiraVista Behavioral Health Center serves as a vital frontline representative and ...

CareOne

Receptionist

Northampton, MA · On-site

$15.50 - $17/hr

Care-One at Northampton The Receptionist will be responsible for, but not limited to: 1. Answer and route all incoming calls with high level professionalism 2. Greet Visitors 3. Sort and Distribute ...

CareOne

Receptionist

Northampton, MA · On-site

$15.50 - $17/hr

Care-One at Northampton The Receptionist will be responsible for, but not limited to: 1. Answer and route all incoming calls with high level professionalism 2. Greet Visitors 3. Sort and Distribute ...

CareOne

Receptionist

Northampton, MA

$15.50 - $17/hr

Care-One at Northampton The Receptionist will be responsible for, but not limited to: 1. Answer and route all incoming calls with high level professionalism 2. Greet Visitors 3. Sort and Distribute ...

CareOne

Receptionist

Northampton, MA

$15.50 - $17/hr

Care-One at Northampton The Receptionist will be responsible for, but not limited to: 1. Answer and route all incoming calls with high level professionalism 2. Greet Visitors 3. Sort and Distribute ...

Dr. Roger Sonier Family Dentistry

Be Seen First

Dental Receptionist

Amherst, MA · On-site

$385 - $450/wk

Now Hiring: Part-Time Front Desk Receptionist - Dental Office Are you friendly, organized, and passionate about helping others? Our busy and welcoming dental office is seeking a part-time Front Desk ...

CWI

Receptionist

West Hatfield, MA · On-site

$14 - $17.56/hr

Receptionist Position at Camping World Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a ...

Camping World

Receptionist

West Hatfield, MA · On-site

$15.20 - $17.84/hr

Camping World is seeking a Receptionist for our growing team. Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor ...

Camping World

Receptionist

West Hatfield, MA · On-site

$15.20 - $17.84/hr

Camping World is seeking a Receptionist for our growing team. Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor ...

Camping World Holdings

Receptionist

West Hatfield, MA · On-site

$14 - $17.56/hr

Receptionist Position at Camping World Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a ...

Civita Care Meadowbrook

Receptionist

Granby, CT

$18.94/hr

We are hiring a receptionist to join our dynamic care team at Civita Care Meadowbrook! This is a Per Diem role for 16-20 hours per week. Shifts 7a-3p & 3p-7p. Working with our team and residents will ...

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Showing results 21-40

All JobsReceptionist JobsVirtual Receptionist JobsVirtual Receptionist Jobs in Springfield, MA

Virtual Receptionist information

See Springfield, MA salary details

$9

$17

$24

How much do virtual receptionist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for virtual receptionist in Springfield, MA is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

What are the most commonly searched types of Receptionist jobs in Springfield, MA?

The most popular types of Receptionist jobs in Springfield, MA are:

What are popular job titles related to Virtual Receptionist jobs in Springfield, MA?

For Virtual Receptionist jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Virtual Receptionist jobs in Springfield, MA look for?

The top searched job categories for Virtual Receptionist jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Virtual Receptionist jobs?

Cities near Springfield, MA with the most Virtual Receptionist job openings:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Springfield, MA as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 49% Physical, 2% Hybrid, and 49% Remote job distribution, with an average salary of $36,927 per year, or $17.8 per hour.

Medical Receptionist - Part Time

ReFocus Eye Health

Bloomfield, CT • On-site

$16.50 - $20/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Job Type
Part-time
Description
Join Our Dynamic Medical Team as a Medical Group Front Desk Representative!
Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.
Part time (up to 29 hours per week)
Your Impact:
  • Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
  • Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
  • Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
  • Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
  • Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience.
  • Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

What You'll Bring/Requirements:
  • Reliability, a positive attitude, and excellent teamwork skills.
  • Strong communication and interpersonal abilities.
  • Proficiency in data entry and computer skills.
  • Ability to thrive in a fast-paced environment.
  • Exceptional customer service skills.
  • Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
  • Must hold a high school diploma or equivalent.

Bonus Points:
  • Prior experience in ophthalmology.
  • Familiarity with Electronic Medical Records (EMR).

Perks & Benefits:
  • Competitive 401(k) with matching.
  • Comprehensive health, dental, and vision insurance.
  • Disability and life insurance.
  • Flexible spending account.
  • Generous paid time off.

Important Details:
  • Must be able to travel to multiple locations (if applicable).
  • Availability for evenings and weekend rotations (if applicable - varies by practice).
  • Ability to handle a high-volume practice.
  • This position is in person.

We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.
We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.
We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.
Refocus is an equal opportunity employer and we value diversity.
Requirements
Medical Receptionist, Medical Receptionist, Medical Receptionist, Medical Receptionist, Medical Receptionist

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