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Virtual Receptionist Jobs in Boston, MA (NOW HIRING)

Sigma

Receptionist

Boston, MA · On-site

$17 - $22.50/hr

Receptionist - Onsite | Boston, MA | 6-Month Contract Sigma Inc. is seeking a Receptionist to join our team onsite in Boston, MA. This 6-month contract position is with the Commonwealth of ...

Marquis Health Consulting Services

Receptionist

Revere, MA · On-site

$17 - $19/hr

Receptionist Opportunity at Lighthouse Rehabilitation and Healthcare Center Join our team at Lighthouse Rehabilitation and Healthcare Center as a receptionist. Proudly supported by Marquis Health ...

New

Carmel Terrace Inc

Receptionist

Framingham, MA · On-site

$15/hr

Receptionist Come join us at Carmel Terrace! A Faith-Based, Assisted and Independent Living community sponsored by the Carmelite Sisters. We are a place of life, a place of caring, and more ...

Carmel Terrace Inc.

Receptionist

Framingham, MA

$15/hr

Receptionist Come join us at Carmel Terrace! A Faith-Based, Assisted and Independent Living community sponsored by the Carmelite Sisters. We are a place of life, a place of caring, and more ...

Carmel Terrace

Receptionist

Framingham, MA · On-site

$15/hr

Receptionist Come join us at Carmel Terrace! A Faith-Based, Assisted and Independent Living community sponsored by the Carmelite Sisters. We are a place of life, a place of caring, and more ...

FRANK J DIMAURO DMD PC

Receptionist

Middleton, MA · On-site

$18/hr

As the receptionist/concierge for our busy office, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well ...

FRANK J DIMAURO DMD PC

Receptionist

Middleton, MA · On-site

$18/hr

As the receptionist/concierge for our busy office, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well ...

FRANK J DIMAURO DMD PC

Receptionist

Middleton, MA · On-site

$18 - $23.75/hr

As the receptionist/concierge for our busy office, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well ...

FRANK J DIMAURO DMD PC

Receptionist

Middleton, MA · On-site

$18/hr

As the receptionist/concierge for our busy office, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well ...

Marquis Health Services

Receptionist

Rockland, MA · On-site

$17 - $20/hr

Responsibilities for Receptionist: * Coordinate daily office activities and support overall facility operations. * Manage incoming phone calls, emails, correspondence, packages, and other ...

Encompass Health

Receptionist

Woburn, MA

$17.25 - $22.75/hr

Receptionist Career Opportunity Valued for your Receptionist Skills Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join our team as a Receptionist ...

Brighton Post Acute Care

Receptionist

Boston, MA

$15.49 - $22/hr

Join our team at Brighton Post Acute as a Receptionist. Proudly supported by Marquis Health Consulting Services   Full-time, 7am to 3pm, Monday Through Friday $15.49 to $22 an hour (all inclusive ...

Benchmark Electronics, Inc.

Receptionist

Danvers, MA · On-site

$17.75 - $19/hr

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In ...

Benchmark Senior Living

Receptionist

Marlborough, MA · On-site

$18 - $20/hr

The Branches of Marlboro are looking for a Front Desk Receptionist to join their team! $18-$20/HR As the Front Desk Receptionist, you serve as the information referral center for our residents ...

Benchmark Senior Living

Receptionist

Danvers, MA · On-site

$16.75 - $22/hr

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In ...

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All JobsReceptionist JobsVirtual Receptionist JobsVirtual Receptionist Jobs in Boston, MA

Virtual Receptionist information

See Boston, MA salary details

$10

$19

$26

How much do virtual receptionist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for virtual receptionist in Boston, MA is $19.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.68 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

What are the most commonly searched types of Receptionist jobs in Boston, MA?

The most popular types of Receptionist jobs in Boston, MA are:

What are popular job titles related to Virtual Receptionist jobs in Boston, MA?

For Virtual Receptionist jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Virtual Receptionist jobs in Boston, MA look for?

The top searched job categories for Virtual Receptionist jobs in Boston, MA are:

What cities near Boston, MA are hiring for Virtual Receptionist jobs?

Cities near Boston, MA with the most Virtual Receptionist job openings:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Boston, MA as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 48% Physical, 2% Hybrid, and 50% Remote job distribution, with an average salary of $40,257 per year, or $19.4 per hour.

Receptionist

Sigma

Boston, MA • On-site

$17 - $22.50/hr

Other

Re-posted 7 days ago

Job description

Receptionist – Onsite | Boston, MA | 6-Month Contract

Sigma Inc. is seeking a Receptionist to join our team onsite in Boston, MA. This 6-month contract position is with the Commonwealth of Massachusetts – Executive Office of Health and Human Services (EOHHS). The ideal candidate will have strong customer service, administrative support, and telephone system experience.

Job Summary

As a Receptionist, you will be the first point of contact for visitors and callers, ensuring a professional and welcoming environment. You will manage a multi-department phone system (Five9), perform document scanning and electronic filing, and provide day-to-day administrative support for office operations.

Key Responsibilities
  • Operate the Five9 telephone system for routing multi-department calls.
  • Greet and assist customers at the department's point of entry.
  • Route calls and provide excellent customer service.
  • Scan documents to PDF and maintain organized electronic filing systems.
  • Index and prepare boxes of files for scanning.
  • Open, sort, and distribute daily mail.
  • Support additional administrative projects as assigned.
  • Use Microsoft Office Suite (Word, Excel, Outlook, etc.) for daily tasks.
Qualifications
  • Previous experience as a Receptionist, Office Clerk, or Administrative Assistant.
  • Proficiency with MS Office Suite (Word, Excel, Outlook).
  • Experience with multi-line or Five9 telephone systems preferred.
  • Strong customer service and communication skills.
  • Ability to multitask, stay organized, and maintain confidentiality.
Job Details
  • Job ID: 802762
  • Position: Receptionist
  • Location: Boston, MA (onsite at 40 Broad St-4th Floor, MA)
  • Contract Length: 6 months
  • Schedule: Monday–Friday, 8:45 AM – 5:00 PM
  • Employment Type: Full-time, Contract
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About Sigma AI

Sourced by ZipRecruiter

Industry

It services

Company size

201 - 500 Employees

Headquarters location

San Francisco, CA, US

Year founded

2008

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