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Virtual Receptionist Jobs in Boston, MA (NOW HIRING)

Spectrum Health Systems

Receptionist

Westborough, MA · On-site

$20/hr

Minimum of 3-5 years of office administration, receptionist, or administrative support experience ... Experience coordinating virtual meetings using Zoom, Microsoft Teams, or similar platforms.

Sigma

Receptionist

Boston, MA · On-site

$17 - $22.50/hr

Receptionist - Onsite | Boston, MA | 6-Month Contract Sigma Inc. is seeking a Receptionist to join our team onsite in Boston, MA. This 6-month contract position is with the Commonwealth of ...

Marquis Health Consulting Services

Receptionist

Revere, MA · On-site

$17 - $19/hr

Receptionist Opportunity at Lighthouse Rehabilitation and Healthcare Center Join our team at Lighthouse Rehabilitation and Healthcare Center as a receptionist. Proudly supported by Marquis Health ...

Carmel Terrace Inc

Receptionist

Framingham, MA · On-site

$15/hr

Receptionist Come join us at Carmel Terrace! A Faith-Based, Assisted and Independent Living community sponsored by the Carmelite Sisters. We are a place of life, a place of caring, and more ...

FRANK J DIMAURO DMD PC

Receptionist

Middleton, MA · On-site

$18/hr

As the receptionist/concierge for our busy office, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well ...

FRANK J DIMAURO DMD PC

Receptionist

Middleton, MA · On-site

$18/hr

As the receptionist/concierge for our busy office, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well ...

FRANK J DIMAURO DMD PC

Receptionist

Middleton, MA · On-site

$18 - $23.75/hr

As the receptionist/concierge for our busy office, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well ...

Encompass Health

Receptionist

Woburn, MA

$17.25 - $22.75/hr

Receptionist Career Opportunity Valued for your Receptionist Skills Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join our team as a Receptionist ...

Marquis Health Services

Receptionist

Rockland, MA · On-site

$17 - $20/hr

Responsibilities for Receptionist: * Coordinate daily office activities and support overall facility operations. * Manage incoming phone calls, emails, correspondence, packages, and other ...

FRANK J DIMAURO DMD PC

Receptionist

Middleton, MA · On-site

$18/hr

As the receptionist/concierge for our busy office, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well ...

Elderwood

Receptionist

Boston, MA · On-site

$17.16 - $20.14/hr

Salary $ 17.16 / hr - $ 20.14 / hr Overview Receptionist Be the Welcoming Face That Makes a Difference Every Day. At our organization, every interaction matters. As the first point of contact for ...

New

Elderwood

Receptionist

MA · On-site

$17.16 - $20.14/hr

Salary $ 17.16 / hr - $ 20.14 / hr Overview Receptionist Be the Welcoming Face That Makes a Difference Every Day. At Mattapan Health & Rehab Center,, every interaction matters. As the first point of ...

New

Alphabe Insight Inc

Receptionist

Boston, MA · On-site

$17 - $22.50/hr

As a Receptionist, you will play a crucial role in creating a welcoming environment and providing excellent customer service. Your responsibilities will include managing phone calls, scheduling ...

Benchmark Electronics, Inc.

Receptionist

Danvers, MA · On-site

$17.75 - $19/hr

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In ...

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All JobsReceptionist JobsVirtual Receptionist JobsVirtual Receptionist Jobs in Boston, MA

Virtual Receptionist information

See Boston, MA salary details

$10

$19

$26

How much do virtual receptionist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for virtual receptionist in Boston, MA is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.68 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

What are the most commonly searched types of Receptionist jobs in Boston, MA?

The most popular types of Receptionist jobs in Boston, MA are:

What are popular job titles related to Virtual Receptionist jobs in Boston, MA?

For Virtual Receptionist jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Virtual Receptionist jobs in Boston, MA look for?

The top searched job categories for Virtual Receptionist jobs in Boston, MA are:

What cities near Boston, MA are hiring for Virtual Receptionist jobs?

Cities near Boston, MA with the most Virtual Receptionist job openings:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Boston, MA as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 48% Physical, 2% Hybrid, and 50% Remote job distribution, with an average salary of $40,257 per year, or $19.4 per hour.

Receptionist

Spectrum Health Systems

Westborough, MA

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Location: Spectrum's Corporate Office - Westborough, MA

Schedule: Full-Time. Monday-Friday. 8:00am-4:30pm

Pay Rate: $20.00/hour

Benefits: 

  • Health, dental, vision insurances/additional voluntary insurances
  • Company-paid life insurance/employee assistance programs
  • Generous paid time off accrual
  • Tuition reimbursement/loan repayment options
  • 401k with company match up to 7%!
  • Discounts on wide array of services/entertainment nationwide

The Receptionist:

  • Serves as the primary reception and front desk representative for the Corporate Office, providing a professional and welcoming first point of contact for employees, visitors, and external partners.
  • Is responsible for managing reception duties, including greeting guests, answering and directing phone calls, and handling office communications.  
  • Provides administrative, clerical, and operational support through meeting coordination, scheduling, event planning, office supply management, and various administrative projects as directed by the Executive Assistant and Senior Leadership.

Qualifications:     

  • High School Diploma or GED required; Associate's Degree preferred.
  • Minimum of 3-5 years of office administration, receptionist, or administrative support experience.
  • Proficient in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
  • Experience using Canva or similar graphic design software to create flyers, invitations, newsletters, and promotional materials preferred.
  • Experience coordinating virtual meetings using Zoom, Microsoft Teams, or similar platforms.
  • Strong organizational, time management, and multitasking skills.
  • Ability to work independently, prioritize responsibilities, and meet deadlines.
  • Excellent written and verbal communication skills.
  • Strong customer service and interpersonal skills.
  • Ability to maintain confidentiality and exercise professionalism in all interactions.

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