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Virtual Receptionist Jobs in Worcester, MA (NOW HIRING)

Spectrum Health Systems

Receptionist

Westborough, MA · On-site

$20/hr

Minimum of 3-5 years of office administration, receptionist, or administrative support experience ... Experience coordinating virtual meetings using Zoom, Microsoft Teams, or similar platforms.

Robert Half

Receptionist

Oxford, MA · On-site

$18 - $19/hr

Our client is looking for a receptionist for a 1-day coverage. The receptionist will be responsible for greeting and directing visitors, answering and directing calls, buzzing in visitors ...

Encompass Health

Receptionist

Worcester, MA

$15.75 - $20.75/hr

Receptionist Career Opportunity Valued for your Receptionist Skills Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join our team as a Receptionist ...

LinQ Global

Receptionist

Worcester, MA

$19/hr

Receptionist Location: Worcester, MA 01604 Type: 4-Month Contract | Possible Extension Pay: $19/hour Job Summary Seeking a professional Receptionist to provide front-desk and administrative support ...

TaraVista Behavioral Health

Receptionist, Per Diem

Devens, MA · On-site

$17.50 - $23/hr

Join us as a Per Diem Receptionist! 5 Shifts per month As a Receptionist for TaraVista in Devens, Massachusetts, you'll bring your experience and knowledge where your voice matters. A Receptionist is ...

TaraVista

Receptionist, Per Diem

Devens, MA

$17.50 - $23/hr

Join us as a Per Diem Receptionist! 5 Shifts per month As a Receptionist for TaraVista in Devens, Massachusetts, you'll bring your experience and knowledge where your voice matters. A Receptionist is ...

Life Care Center of Acton

Receptionist

Acton, MA

$17.25 - $22.75/hr

Position Summary The Receptionist efficiently performs clerical support and serves as the facility's first greeter for all visitors in person as well as via phone in accordance with all applicable ...

New

Life Care Center of Acton

Receptionist

Acton, MA · On-site

$19 - $21/hr

Position Summary The Receptionist efficiently performs clerical support and serves as the facility's first greeter for all visitors in person as well as via phone in accordance with all applicable ...

Boston IVF

Medical Receptionist

Waltham, MA · On-site

$23 - $27/hr

Position Summary The Receptionist plays a key role in ensuring an exceptional patient experience. This position is responsible for answering patient phone calls, scheduling appointments, responding ...

Humetis Group

DFS Stow Campus Receptionist (761825)

Stow, MA · On-site

$16.75 - $22/hr

Front Desk Receptionist Duration: 3+ Months (Possible Extension) Location: Stow, MA, 01775 Job Summary: The Client is seeking a professional and customer-focused Front Desk Receptionist to manage the ...

benchmark

Receptionist - Part Time

Marlborough, MA · On-site

$16.25 - $21.50/hr

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In ...

Robert Half

Receptionist 4

Marlborough, MA · On-site

$17 - $18.50/hr

Summary: The main function of the receptionist is to provide high-level administrative support by conducting research handling information requests and performing clerical functions. Job ...

Express Employment

Front Desk Receptionist

Newton, MA · On-site

$19/hr

Our client, a high-end distributor of kitchen and bath products, is looking for a Front Desk Receptionist to join their close-knit team in Newton ! Schedule: Monday 9:00am-6:00pm, Tuesday 9:00am-8 ...

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Virtual Receptionist information

See Worcester, MA salary details

$9

$17

$24

How much do virtual receptionist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual receptionist in Worcester, MA is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

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The most popular types of Receptionist jobs in Worcester, MA are:

What are popular job titles related to Virtual Receptionist jobs in Worcester, MA?

For Virtual Receptionist jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Virtual Receptionist jobs in Worcester, MA look for?

The top searched job categories for Virtual Receptionist jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Virtual Receptionist jobs?

Cities near Worcester, MA with the most Virtual Receptionist job openings:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Worcester, MA as of August 2026, with employment types broken down into 60% Full Time, 30% Part Time, and 10% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $36,976 per year, or $17.8 per hour.

Receptionist

Spectrum Health Systems

Westborough, MA

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Location: Spectrum's Corporate Office - Westborough, MA

Schedule: Full-Time. Monday-Friday. 8:00am-4:30pm

Pay Rate: $20.00/hour

Benefits: 

  • Health, dental, vision insurances/additional voluntary insurances
  • Company-paid life insurance/employee assistance programs
  • Generous paid time off accrual
  • Tuition reimbursement/loan repayment options
  • 401k with company match up to 7%!
  • Discounts on wide array of services/entertainment nationwide

The Receptionist:

  • Serves as the primary reception and front desk representative for the Corporate Office, providing a professional and welcoming first point of contact for employees, visitors, and external partners.
  • Is responsible for managing reception duties, including greeting guests, answering and directing phone calls, and handling office communications.  
  • Provides administrative, clerical, and operational support through meeting coordination, scheduling, event planning, office supply management, and various administrative projects as directed by the Executive Assistant and Senior Leadership.

Qualifications:     

  • High School Diploma or GED required; Associate's Degree preferred.
  • Minimum of 3-5 years of office administration, receptionist, or administrative support experience.
  • Proficient in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
  • Experience using Canva or similar graphic design software to create flyers, invitations, newsletters, and promotional materials preferred.
  • Experience coordinating virtual meetings using Zoom, Microsoft Teams, or similar platforms.
  • Strong organizational, time management, and multitasking skills.
  • Ability to work independently, prioritize responsibilities, and meet deadlines.
  • Excellent written and verbal communication skills.
  • Strong customer service and interpersonal skills.
  • Ability to maintain confidentiality and exercise professionalism in all interactions.

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