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Virtual Receptionist Jobs in Worcester, MA (NOW HIRING)

eTeam

Receptionist

Weston, MA · On-site

$17 - $22.50/hr

Receptionist Location: Onsite, 201 Jones Road, Waltham, MA 02451 (underground parking at the ... Mon-Fri onsite, 8:30am- 5pm EST, 1 hour lunch Hours: 37.5 Interview: one virtual interview ...

eTeam

Receptionist

Waltham, MA · On-site

$17 - $22.50/hr

Receptionist Location: Onsite,201 Jones Road, Waltham, MA 02451(underground parking at the worksite ... Mon-Fri onsite, 8:30am- 5pm EST, 1 hour lunch Hours: 37.5 Interview: one virtual interview ...

Spectrum Health Systems

Receptionist

Westborough, MA · On-site

$20/hr

Minimum of 3-5 years of office administration, receptionist, or administrative support experience ... Experience coordinating virtual meetings using Zoom, Microsoft Teams, or similar platforms.

Spectrum Health Systems

Receptionist

Westborough, MA · On-site

$20/hr

Minimum of 3-5 years of office administration, receptionist, or administrative support experience ... Experience coordinating virtual meetings using Zoom, Microsoft Teams, or similar platforms.

Eclaro

Receptionist

Waltham, MA · On-site

$25.45/hr

Receptionist Job Number: 26-01521 Find your next opportunity in the Financial Services Industry ... Ability to effectively use virtual collaboration and communication tools, including Microsoft Teams ...

Veterans Sourcing Group, LLC

Receptionist

Waltham, MA · On-site

$17.25 - $22.50/hr

Receptionist Location: 201 Jones Road, Waltham, MA 02451 (Free underground parking) Duration: 3 ... Ability to effectively use virtual collaboration and communication tools, including Microsoft Teams ...

Axelon

Receptionist (USD)

Waltham, MA · On-site

$17 - $22.50/hr

Receptionist Waltham, MA 3-Month, Potential Extension Pending Performance Schedule: Mon-Fri onsite ... Ability to effectively use virtual collaboration and communication tools, including Microsoft Teams ...

Robert Half

Receptionist

Framingham, MA · On-site

$18 - $18.50/hr

Receptionist -Phones -Greeting -Calls -Faxes -Mail Thursday 9/10 to Friday 9/25 Pay:$18.50Receptionist Duties, Answering Multi-Line Phone System, Switchboard - Phones 1 - 10 Lines, Answering Inbound ...

New

Mindlance

Receptionist (USD)

Waltham, MA · On-site

$17 - $22.50/hr

Previous receptionist or front desk experience. Experience working in a professional office ... Required-Ability to effectively use virtual collaboration and communication tools, including ...

Encompass Health

Receptionist

Worcester, MA

$15.75 - $20.75/hr

Receptionist Career Opportunity Valued for your Receptionist Skills Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join our team as a Receptionist ...

LinQ Global

Receptionist

Worcester, MA

$19/hr

Receptionist Location: Worcester, MA 01604 Type: 4-Month Contract | Possible Extension Pay: $19/hour Job Summary Seeking a professional Receptionist to provide front-desk and administrative support ...

TaraVista Behavioral Health

Receptionist, Per Diem

Devens, MA · On-site

$17.50 - $23/hr

Join us as a Per Diem Receptionist! 5 Shifts per month As a Receptionist for TaraVista in Devens, Massachusetts, you'll bring your experience and knowledge where your voice matters. A Receptionist is ...

TaraVista Behavioral Health

Receptionist, Per Diem

Devens, MA · On-site

$17.50 - $23/hr

Join us as a Per Diem Receptionist! 5 Shifts per month As a Receptionist for TaraVista in Devens, Massachusetts, you'll bring your experience and knowledge where your voice matters. A Receptionist is ...

TaraVista

Receptionist, Per Diem

Devens, MA

$17.50 - $23/hr

Join us as a Per Diem Receptionist! 5 Shifts per month As a Receptionist for TaraVista in Devens, Massachusetts, you'll bring your experience and knowledge where your voice matters. A Receptionist is ...

RegalCare at Worcester

Evening Receptionist

Worcester, MA · On-site

$15.75 - $20.75/hr

Part-Time Front Desk Evening Receptionist Department: Administration Reports To: Administrator / Office Manager Position Type: Part-Time Position Summary The Front Desk Receptionist serves as the ...

Spectrum Health Systems

Receptionist

Westborough, MA · On-site

$20.50 - $23.50/hr

Receptionist Location: Westborough, MA - Inpatient Clinical Stabilization Services (CSS) Program Pay Rate: $20.50-$23.50/hour Schedule: Sunday - Thursday, 8:00am - 4:30pm Benefits: * Health, dental ...

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All JobsReceptionist JobsVirtual Receptionist JobsVirtual Receptionist Jobs in Worcester, MA

Virtual Receptionist information

See Worcester, MA salary details

$9

$17

$24

How much do virtual receptionist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for virtual receptionist in Worcester, MA is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

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The most popular types of Receptionist jobs in Worcester, MA are:

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For Virtual Receptionist jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Virtual Receptionist jobs in Worcester, MA look for?

The top searched job categories for Virtual Receptionist jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Virtual Receptionist jobs?

Cities near Worcester, MA with the most Virtual Receptionist job openings:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Worcester, MA as of September 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 55% Physical, 2% Hybrid, and 43% Remote job distribution, with an average salary of $36,976 per year, or $17.8 per hour.

Receptionist

Weston, MA • On-site

eTeam
See more jobs at eTeamexternal

$17 - $22.50/hr

Other

Posted 4 days ago

Job description

Receptionist

Location: Onsite, 201 Jones Road, Waltham, MA 02451 (underground parking at the worksite location and it is free)

Contract: 3-month, potential extension pending performance

Schedule: Mon-Fri onsite, 8:30am- 5pm EST, 1 hour lunch Hours: 37.5

Interview: one virtual interview Fingerprinting Required

Job Description: Required Skills:

Proficiency in the Microsoft Office Suite is required, professionalism to greet and speak with guests. Position Summary We are seeking a friendly, organized, and customer-focused Onsite Specialist to provide front desk coverage and administrative support in our Waltham office. This individual will serve as the first point of contact for clients, visitors, and internal staff while supporting daily office operations. The ideal candidate demonstrates excellent communication skills, professionalism, strong organization

Key Responsibilities:

  • Greet and welcome clients, visitors, and employees with professional and courteous demeanor.
  • Serve as the first point of contact by answering and directing incoming phone calls and responding to general inquiries.
  • Maintain front desk coverage during business hours.
  • Support office operations through administrative and operational tasks.
  • Sort, distribute, and prepare incoming and outgoing mail and deliveries.
  • Assist with accounts payable/receivable-related administrative requests and other office documentation as assigned.
  • Coordinate conference room scheduling and meeting preparations.
  • Assist with facility-related requests, including maintenance coordination and basic office troubleshooting.
  • Complete light data entry, filing, reporting, and other administrative duties.
  • Provide additional support to onsite leadership and team members as needed.

Required Qualifications:

Minimum of 2 years of receptionist, administrative support, customer service, or office coordination experience. Strong verbal and written communication skills. Professional appearance and customer-focused attitude. Excellent organizational and multitasking abilities. Reliable attendance and punctuality. Basic computer proficiency, including Microsoft Office, email, and web-based applications. Previous receptionist or front desk experience. Experience working in a professional office environment.

Preferred Qualifications:

Insurance, Finance, Retail, hospitality, or other customer-facing experience.

Skills & Competencies:

Required-Exceptional customer service and interpersonal skills. Strong relationship-building and communication abilities. Ability to multitask, prioritize work, and remain organized in a fast-paced environment. Strong attention to detail and problem-solving skills. Proficient in Microsoft Office (Outlook, Word, Excel) and comfortable learning new web-based systems. Required-Ability to effectively use virtual collaboration and communication tools, including Microsoft Teams, Zoom, and other office technology platforms. Comfortable navigating multiple technology systems simultaneously while providing excellent customer service. Professional, reliable, and adaptable with the ability to work independently and collaboratively in an onsite office environment. Strong relationship-building abilities. Professional communication with clients, visitors, and internal stakeholders. Self-motivated with a proactive approach to problem solving. Comfortable working independently in an onsite office environment.

Work Environment:

100% onsite office environment. Frequent interaction with clients, visitors, and internal staff. Moderate administrative workload with regular front desk responsibilities. Systems & Tools Microsoft Office Suite Outlook and email systems Web-based internal applications (training provided)

Additional Requirements:

Background check and fingerprinting required. Must be able to maintain regular onsite attendance during scheduled business hours. Dress Code Business Casual

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