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Virtual Insurance Claims Jobs (NOW HIRING)

MS Reinsurance

Claims Specialist

New York, NY · On-site

As part of the leading insurance group MS&AD, we strive to be a trusted partner, helping clients ... Participate in reinsurer claims audits (both virtual and in-person) for your portfolio, preparing ...

Aon Corporation

Claims Specialist II

NY · Remote

$55K - $60K/yr

This position has 4 weeks of virtual training followed by a hybrid or 100% remote work schedule ... Experience in Travel Insurance is a plus Education: * College education preferred or equivalent ...

Infosys

Senior Operations Manager

Des Moines, IA · On-site

Own the client relationship for all operational areas, including Post-Issue Processing and Claims ... virtual insurance company and went to market as a commercial services provider in 1995.It has an ...

Lincoln Financial

Specialist, Appeals Claims

Papillion, NE · On-site

$74.80K - $78.70K/yr

Leadership development and virtual training opportunities * PTO/parental leave * Competitive 401K ... insurance, group protection, and retirement plan services. With our 120-year track record of ...

Lincoln Financial

Specialist, Appeals Claims

Papillion, NE · Remote

$74.80K - $78.70K/yr

Leadership development and virtual training opportunities * PTO/parental leave * Competitive 401K ... insurance, group protection, and retirement plan services. With our 120-year track record of ...

Lincoln Financial

Specialist, Appeals Claims

Omaha, NE · Remote

$74.80K - $78.70K/yr

Leadership development and virtual training opportunities * PTO/parental leave * Competitive 401K ... insurance, group protection, and retirement plan services. With our 120-year track record of ...

Lifepoint Health

Claims Analyst- Remote

Louisville, KY · Remote

Respond to inquiries from insurance carriers, patients, and family members regarding billing and ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

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How much do virtual insurance claims jobs pay per hour?

As of May 31, 2026, the average hourly pay for virtual insurance claims in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Insurance Claims Specialist, and why are they important?

To thrive as a Virtual Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processes, and analytical skills, often supported by a relevant degree or experience in insurance. Familiarity with claims management software, digital documentation tools, and sometimes certifications such as AIC (Associate in Claims) are typically important. Excellent communication, attention to detail, and problem-solving abilities help you stand out in this remote role. These skills are crucial for accurately processing claims, preventing fraud, and ensuring a positive customer experience in a virtual environment.

What are some common challenges faced in a Virtual Insurance Claims role and how can they be managed?

Professionals in Virtual Insurance Claims often encounter challenges such as effectively assessing damages remotely, managing high volumes of digital documentation, and maintaining clear communication with clients without in-person interaction. To succeed, it’s important to be proficient with claims management software, stay organized, and develop strong virtual communication skills. Collaborating closely with adjusters, appraisers, and clients through video calls and secure platforms also helps ensure accuracy and customer satisfaction.

What are virtual insurance claims?

Virtual insurance claims are claims that are processed and managed remotely, often using digital tools such as mobile apps, video calls, or online platforms. Instead of meeting an adjuster in person, policyholders can submit documentation and communicate with claims representatives online. This approach streamlines the claims process, reduces the need for in-person visits, and can speed up claim resolution times. Virtual claims are increasingly popular for auto, property, and health insurance due to their convenience and efficiency.

What is the difference between Virtual Insurance Claims vs Insurance Adjusters?

AspectVirtual Insurance ClaimsInsurance Adjusters
CredentialsTypically requires claims processing certifications, insurance knowledgeRequires state licensing, adjuster certifications
Work EnvironmentRemote, online claims processingOn-site or field inspections, office settings
Industry UsageInsurance companies, third-party claims servicesInsurance companies, independent firms
Job FocusReviewing and processing insurance claims remotelyInvestigating, inspecting, and settling claims in person or remotely

Virtual Insurance Claims professionals primarily handle claims processing remotely, focusing on reviewing and managing insurance claims online. Insurance Adjusters often conduct in-person inspections and investigations. Both roles require insurance knowledge, but adjusters need licensing and field experience, while virtual claims roles emphasize remote processing skills.

More about Virtual Insurance Claims jobs
What cities are hiring for Virtual Insurance Claims jobs? Cities with the most Virtual Insurance Claims job openings:
What are the most commonly searched types of Insurance Claims jobs? The most popular types of Insurance Claims jobs are:
What states have the most Virtual Insurance Claims jobs? States with the most job openings for Virtual Insurance Claims jobs include:
What job categories do people searching Virtual Insurance Claims jobs look for? The top searched job categories for Virtual Insurance Claims jobs are:
Virtual Insurance Claims jobs near you
Infographic showing various Virtual Insurance Claims job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 59% Full Time, 8% Part Time, 1% Temporary, and 30% Contract. Highlights an 46% Physical, 3% Hybrid, and 51% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.

Claims Specialist

MS Reinsurance

New York, NY • On-site

Full-time

Posted yesterday

Job description

About MS Reinsurance
MS Reinsurance is a global reinsurer based in Switzerland, with underwriting offices in Zurich, Bermuda, Miami, and New York. We offer top-notch reinsurance products and services to clients around the globe. As part of the leading insurance group MS&AD, we strive to be a trusted partner, helping clients transform risks into opportunities through specialized reinsurance solutions and expert guidance.
About the role
Reporting to the Senior Claims Specialist, you will work closely with the Underwriting and Middle Office/Operations teams of MS Reinsurance. This role will be responsible for managing the US domestic claims portfolio for all classes of business underwritten by MS Reinsurance's New York Office. Also assisting with the management of the Latin America claims portfolio. The ideal candidate possesses advanced technical claim handling skills with experience in both property and casualty lines of business, along with knowledge of reinsurance terms and concepts.
Your Responsibilities
  • Manage daily claims activities and contribute to the management of an assigned portfolio across various classes of business.
  • Investigate and assess new and existing claims and review contractual terms to help determine coverage and exposure.
  • Ensure timely and adequate case reserves and work toward the prompt resolution of claims.
  • Work closely with the Middle Office/Operations Team to process claims efficiently and gain exposure to complex claims issues.
  • Maintain clear and professional communication with internal and external stakeholders throughout the claims process.
  • Monitor the data quality for your assigned portfolio to support accuracy and reliability.
  • Liaise with the Contracts and Wordings team to recommend any necessary changes to reinsurance clauses as needed.
  • Cultivate strong relationships with underwriters, clients, brokers, and other key stakeholders.
  • Facilitate meetings with clients/brokers to discuss claims developments, current trends and potential challenges.
  • Participate in reinsurer claims audits (both virtual and in-person) for your portfolio, preparing comprehensive reports in a timely manner.
  • Take on additional tasks as required, including assisting in the production and presentation of claims management reports.
  • Ensure compliance with all relevant policies, procedures, and standards, as well as applicable regulations.
  • Provide support for team members during absences to ensure smooth operations.

Your Profile
  • Experience: A minimum of 3-5 years of claims handling experience within the reinsurance industry is preferred.
  • Technical Knowledge: Proficient understanding of technical reinsurance claims handling.
  • Educational Background: A degree from a university or college in a business or legal discipline is preferred.
  • Industry Awareness: Familiarity with property, casualty, and specialty re/insurance lines of business is a plus.
  • Contract Familiarity: Knowledge of reinsurance contract terms and structures.
  • Technical Skills: Proficiency in Microsoft Office applications; attention to detail and numerical accuracy are important.
  • Communication Skills: Excellent written and verbal communication skills in both English and Spanish are essential, enabling effective communication with diverse stakeholders and clients.
  • Time Management: Ability to prioritize tasks and manage deadlines effectively.
  • Teamwork and Initiative: A collaborative team player who is eager to learn, shows initiative, and works effectively within a team environment.
  • Curiosity and Eager to Learn: A strong willingness to explore new ideas and concepts, coupled with a genuine interest in developing expertise in the reinsurance field.

Why Work with Us
Make your mark with us. At MS Reinsurance, we're big enough to make a difference and small enough that everyone counts.
We offer an entrepreneurial culture, where there's less hierarchy and more action, and room for innovation. Here, you'll have the power to drive real change and shape our path ahead.
Join a place where ambition can become reality, with development and platforms that support where you want to go next. Together, we'll help you discover your potential as we expand ours.
We live day-to-day by our values: collaborative, progressive, empowering, and responsible. This means you'll join a team which upholds mutual trust and treats each other with respect. While teamwork is at the heart of our approach to reinsurance, we don't expect our team to think alike; at MS Re, we don't just welcome your differences, we believe they're essential to our success.
Does this sound like a culture you want to be part of? Find out more about what we offer on our website and apply today!
In case of questions, please contact us via email: careers@msreinsurance.com
Note that we will only consider applicants eligible to work in USA.
MS Reinsurance is the market-facing brand of the risk carrying legal entity MS Amlin AG, a global reinsurer domiciled in Switzerland and operating in Bermuda as MS Amlin AG, Bermuda Branch, in the United States through MS Amlin Reinsurance Managers, Inc, and in Labuan, Malaysia as MS Amlin AG, Labuan Branch.
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