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Virtual Insurance Claims Jobs (NOW HIRING)

Infosys Limited Digital

Process Specialist

Atlanta, GA · On-site

Perform detailed review and validation of life insurance claims documentation, policy forms, and ... virtual insurance company and went to market as a commercial services provider in 1995.It has an ...

Allied Benefit Systems

Claims Specialist

Chicago, IL · Remote

... Virtual Insurance Claim Team. This opportunity is scheduled to begin on June 22 and includes a paid ... Process claims in the QicLink System * Review, analyze and add applicable notes to the QicLink ...

Allied

Claims Specialist

Chicago, IL · On-site +1

$48K - $50K/yr

... Virtual Insurance Claim Team. This opportunity is scheduled to begin on June 22 and includes a paid ... Process claims in the QicLink System * Review, analyze and add applicable notes to the QicLink ...

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How much do virtual insurance claims jobs pay per hour?

As of May 31, 2026, the average hourly pay for virtual insurance claims in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Insurance Claims Specialist, and why are they important?

To thrive as a Virtual Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processes, and analytical skills, often supported by a relevant degree or experience in insurance. Familiarity with claims management software, digital documentation tools, and sometimes certifications such as AIC (Associate in Claims) are typically important. Excellent communication, attention to detail, and problem-solving abilities help you stand out in this remote role. These skills are crucial for accurately processing claims, preventing fraud, and ensuring a positive customer experience in a virtual environment.

What are some common challenges faced in a Virtual Insurance Claims role and how can they be managed?

Professionals in Virtual Insurance Claims often encounter challenges such as effectively assessing damages remotely, managing high volumes of digital documentation, and maintaining clear communication with clients without in-person interaction. To succeed, it’s important to be proficient with claims management software, stay organized, and develop strong virtual communication skills. Collaborating closely with adjusters, appraisers, and clients through video calls and secure platforms also helps ensure accuracy and customer satisfaction.

What are virtual insurance claims?

Virtual insurance claims are claims that are processed and managed remotely, often using digital tools such as mobile apps, video calls, or online platforms. Instead of meeting an adjuster in person, policyholders can submit documentation and communicate with claims representatives online. This approach streamlines the claims process, reduces the need for in-person visits, and can speed up claim resolution times. Virtual claims are increasingly popular for auto, property, and health insurance due to their convenience and efficiency.

What is the difference between Virtual Insurance Claims vs Insurance Adjusters?

AspectVirtual Insurance ClaimsInsurance Adjusters
CredentialsTypically requires claims processing certifications, insurance knowledgeRequires state licensing, adjuster certifications
Work EnvironmentRemote, online claims processingOn-site or field inspections, office settings
Industry UsageInsurance companies, third-party claims servicesInsurance companies, independent firms
Job FocusReviewing and processing insurance claims remotelyInvestigating, inspecting, and settling claims in person or remotely

Virtual Insurance Claims professionals primarily handle claims processing remotely, focusing on reviewing and managing insurance claims online. Insurance Adjusters often conduct in-person inspections and investigations. Both roles require insurance knowledge, but adjusters need licensing and field experience, while virtual claims roles emphasize remote processing skills.

More about Virtual Insurance Claims jobs
What cities are hiring for Virtual Insurance Claims jobs? Cities with the most Virtual Insurance Claims job openings:
What are the most commonly searched types of Insurance Claims jobs? The most popular types of Insurance Claims jobs are:
What states have the most Virtual Insurance Claims jobs? States with the most job openings for Virtual Insurance Claims jobs include:
What job categories do people searching Virtual Insurance Claims jobs look for? The top searched job categories for Virtual Insurance Claims jobs are:
Virtual Insurance Claims jobs near you
Infographic showing various Virtual Insurance Claims job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 59% Full Time, 8% Part Time, 1% Temporary, and 30% Contract. Highlights an 46% Physical, 3% Hybrid, and 51% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.
Life Insurance Claims Representative

Life Insurance Claims Representative

Ohio National Financial Services

Cincinnati, OH • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted yesterday

Job description

As a Life Insurance Claims Representative, you will be responsible for the evaluation, investigation and resolution of individual death claims within established guidelines. You will be providing a superior customer experience to our clients.
  • Providing superior customer service to our customers
  • Processing and approving claim payments
  • Providing prompt and accurate correspondence to internal and external customers
  • Maintaining accurate and complete financial records
  • Evaluating, analyzing and investigating claims
  • Answering phone calls from our policyholders

What's in it for you
  • Competitive pay: Fair compensation for your hard work.
  • Healthcare coverage: Comprehensive medical, dental, and vision from day one.
  • Life insurance: Company-paid coverage for you and your loved ones.
  • 401(k) plan: Matching contributions to help secure your financial future.
  • Family support: Paid parental leave and reimbursement for adoption and surrogacy expenses.
  • Work-life balance: Flexible time-off policy to recharge and pursue passions.
  • Dress for your day: Express your style comfortably at work.
  • Inclusion and Culture: A respectful environment that values unique contributions.
  • Flexible work options: Remote, hybrid, and onsite opportunities at various locations across the U.S. for better work-life integration.
  • Well-being focus: Programs to support a healthy balance between work and home life.
  • Community connections: Build strong relationships through virtual and in-person interactions, with resources for your growth.

What Sets You Up for Success
  • Some college or equivalent work experience preferred
  • Experience working for a life insurance company
  • Understanding of life insurance claims
  • Strong math or insurance background
  • Continuing education is highly encouraged through achievement of a LOMA designation and/or the ICA Associate, Life and Health Claims designation
  • Strong, proven customer service experience and skills

Apply