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Virtual Insurance Claims Jobs (NOW HIRING)

Infosys Limited Digital

Process Specialist

Atlanta, GA · On-site

Perform detailed review and validation of life insurance claims documentation, policy forms, and ... virtual insurance company and went to market as a commercial services provider in 1995.It has an ...

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Virtual Insurance Claims information

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How much do virtual insurance claims jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for virtual insurance claims in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are common challenges faced in a virtual insurance claims role and how can they be managed?

Professionals in Virtual Insurance Claims often encounter challenges such as effectively assessing damages remotely, managing high volumes of digital documentation, and maintaining clear communication with clients without in-person interaction. To succeed, it’s important to be proficient with claims management software, stay organized, and develop strong virtual communication skills. Collaborating closely with adjusters, appraisers, and clients through video calls and secure platforms also helps ensure accuracy and customer satisfaction.

What is the difference between Virtual Insurance Claims vs Insurance Adjusters?

AspectVirtual Insurance ClaimsInsurance Adjusters
CredentialsTypically requires claims processing certifications, insurance knowledgeRequires state licensing, adjuster certifications
Work EnvironmentRemote, online claims processingOn-site or field inspections, office settings
Industry UsageInsurance companies, third-party claims servicesInsurance companies, independent firms
Job FocusReviewing and processing insurance claims remotelyInvestigating, inspecting, and settling claims in person or remotely

Virtual Insurance Claims professionals primarily handle claims processing remotely, focusing on reviewing and managing insurance claims online. Insurance Adjusters often conduct in-person inspections and investigations. Both roles require insurance knowledge, but adjusters need licensing and field experience, while virtual claims roles emphasize remote processing skills.

What skills and qualifications are needed to thrive as a virtual insurance claims specialist?

To thrive as a Virtual Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processes, and analytical skills, often supported by a relevant degree or experience in insurance. Familiarity with claims management software, digital documentation tools, and sometimes certifications such as AIC (Associate in Claims) are typically important. Excellent communication, attention to detail, and problem-solving abilities help you stand out in this remote role. These skills are crucial for accurately processing claims, preventing fraud, and ensuring a positive customer experience in a virtual environment.

What is a virtual insurance claims specialist?

Virtual insurance claims are claims that are processed and managed remotely, often using digital tools such as mobile apps, video calls, or online platforms. Instead of meeting an adjuster in person, policyholders can submit documentation and communicate with claims representatives online. This approach streamlines the claims process, reduces the need for in-person visits, and can speed up claim resolution times. Virtual claims are increasingly popular for auto, property, and health insurance due to their convenience and efficiency.
More about Virtual Insurance Claims jobs
What cities are hiring for Virtual Insurance Claims jobs? Cities with the most Virtual Insurance Claims job openings:
What are the most commonly searched types of Insurance Claims jobs? The most popular types of Insurance Claims jobs are:
What states have the most Virtual Insurance Claims jobs? States with the most job openings for Virtual Insurance Claims jobs include:
What job categories do people searching Virtual Insurance Claims jobs look for? The top searched job categories for Virtual Insurance Claims jobs are:
Virtual Insurance Claims jobs near you
Infographic showing various Virtual Insurance Claims job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.

Virtual Auto Insurance Claims Assistant

Avrek Law

Newport Beach, CA • On-site, Remote

$8 - $10/hr

Full-time

Posted 13 days ago

Job description

Virtual Auto Insurance Claims Assistant
Department: Case Management
Employment Type: Full Time
Location: California
Compensation: $8.00 - $10.00 / hour
Description
We are seeking a detail-oriented Virtual Auto Insurance Claims Assistant to support our Personal Injury team. This role is responsible for communicating with insurance companies, opening new claims, obtaining coverage and liability information, managing property damage claims, updating case files, and providing administrative support throughout the life of a client's case. The ideal candidate is organized, professional on the phone, and comfortable managing multiple tasks in a fast-paced legal environment.
Responsibilities:
Insurance Claims Management
  • Open auto insurance claims with liability and first-party carriers
  • Verify insurance coverage and policy information
  • Obtain liability decisions and claim status updates
  • Follow up with adjusters regarding pending claims
  • Document all claim activity in the case management system

Property Damage Coordination
  • Assist clients with property damage claims
  • Coordinate vehicle inspections, estimates, repairs, and total loss claims
  • Communicate with insurance companies regarding rental vehicles and settlements
  • Follow up until property damage claims are resolved

Administrative Support
  • Request and gather insurance declarations, photographs, and other claim documents
  • Upload and organize documents within the case management system
  • Maintain accurate notes and records
  • Monitor task lists and follow-up deadlines
  • Assist with general file maintenance

Qualifications:
  • Strong customer service and phone etiquette
  • Experience working with insurance companies or claims (preferred)
  • Experience in a personal injury law firm (preferred but not required)
  • Ability to multitask and manage a high-volume workload
  • Strong organizational and time management skills
  • Proficiency with Microsoft Office and web-based software
  • Comfortable learning case management software

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