ZipRecruiter

Log In

1

Virtual Customer Service Rep Jobs (NOW HIRING)

Stefanini Group

Customer Service Representative

Jackson, MI

$14.25 - $19.50/hr

Virtual interview followed by an in‑person interview Qualifications: * Education: minimum High ... The Customer Service Representative supports Client's Surface Treatment business by serving as a ...

burton + BURTON

Customer Service Representative

Bogart, GA

$15 - $20.50/hr

Customer Service Representative | burton+BURTON | Customer Service Representative | Full-Time | On ... Visit our website and virtual showroom at www.burtonandburton.com . Apply now: Send your resume by ...

LifeMD

Customer Service Representative

Greenville, SC · On-site

$22.50/hr

LifeMD is a leading digital healthcare company committed to expanding access to virtual care ... We are looking for a Customer Service Representative to serve as the face of our Virtual Patient ...

next page

Showing results 1-20

People also search for

All JobsVirtual Customer Service Rep Jobs

Virtual Customer Service Rep information

See salary details

$9

$18

$26

How much do virtual customer service rep jobs pay per hour?

As of May 29, 2026, the average hourly pay for virtual customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Rep, and why are they important?

To thrive as a Virtual Customer Service Rep, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent listening skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are vital for effectively resolving customer issues, ensuring satisfaction, and maintaining a positive company reputation in a remote environment.

What are some common challenges faced by Virtual Customer Service Reps and how can they be addressed?

Virtual Customer Service Reps often face challenges such as managing high volumes of inquiries, maintaining clear communication without in-person cues, and staying motivated while working remotely. To address these issues, it's important to develop strong time management skills, utilize collaboration tools to stay connected with your team, and establish a structured daily routine. Regular feedback sessions and ongoing training can also help reps stay engaged and continue to improve their customer service skills.

What is a Virtual Customer Service Representative?

A Virtual Customer Service Representative is a professional who provides customer support remotely, often from their home or another off-site location. They assist customers via phone, email, chat, or other digital platforms, handling inquiries, resolving issues, and ensuring customer satisfaction. These representatives use specialized software and communication tools to interact with customers just as an in-person agent would. The virtual aspect allows companies to offer flexible support hours and reach customers in different time zones. Virtual customer service reps are essential for businesses that operate online or have a distributed customer base.

What is the difference between Virtual Customer Service Rep vs Customer Support Specialist?

AspectVirtual Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service experience often preferred
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare, retail
Search & Comparison IntentOften searched for in remote customer service rolesCompared for broader customer support roles in companies

The Virtual Customer Service Rep primarily handles customer inquiries remotely, focusing on communication via phone, email, or chat. Customer Support Specialists may have similar responsibilities but can work in both remote and on-site settings, often with a broader scope of support tasks. Both roles require strong communication skills and customer service experience, but the Virtual Customer Service Rep is specifically tailored for remote work environments.

What cities are hiring for Virtual Customer Service Rep jobs? Cities with the most Virtual Customer Service Rep job openings:
What are the most commonly searched types of Customer Service Rep jobs? The most popular types of Customer Service Rep jobs are:
What states have the most Virtual Customer Service Rep jobs? States with the most job openings for Virtual Customer Service Rep jobs include:
Virtual Customer Service Rep jobs near you
Infographic showing various Virtual Customer Service Rep job openings in the United States as of May 2026, with employment types broken down into 91% Full Time, 2% Part Time, 2% Temporary, and 5% Contract. Highlights an 14% Physical, 9% Hybrid, and 77% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Virtual Customer Sales Executive

Beacon National Agency

Casper, WY • Remote

$70K - $150K/yr

Contractor

Posted 14 days ago

Job description

Virtual Customer Sales Executive – Flexible Schedule, High Earning Potential, and Growth Opportunities

Are you looking for a career that offers freedom, financial growth, and purpose? Join our award-winning team, recognized by Entrepreneur Magazine, Forbes, and the Inc. 5000 for our outstanding workplace culture and rapid expansion.

We’re seeking driven, professional individuals who are ready to build a meaningful, high-income career by helping people secure the insurance coverage they need on a schedule that works for them.

Why Join Us?

We offer a proven, step-by-step system designed for long-term success and personal fulfillment. What sets us apart:

  • Flexible Schedule – Work 3–4 focused days per week with full autonomy

  • Comprehensive Training – Access our interactive online training platform at no cost

  • Warm Inbound Leads – No cold calling; connect with prospects actively seeking coverage

  • Fast Commission Payouts – Get paid within 72 hours of closing a sale

  • Top-Tier Technology – Advanced sales and client management tools provided free

  • Ongoing Mentorship – Consistent coaching and support from experienced leaders

  • Incentive Travel – Qualify for all-expense-paid trips to international destinations

Your Role

As a Virtual Customer Sales Executive, you'll work closely with mentors and team members to guide clients nationwide through tailored insurance solutions. Using our proprietary systems and warm leads, you'll consult with prospects via phone or virtual meetings, helping them find the right coverage, all within a fast-moving, 72-hour sales cycle.

What We Look For

We're seeking individuals who are:

  • Integrity-Driven – You prioritize honesty and transparency in every interaction

  • Self-Motivated – You’re committed to professional and personal growth

  • Coachable – You’re open to learning, feedback, and continuous development

Sales experience is not required, if you bring the right mindset, we’ll provide the training and tools to help you succeed.

Ready to Join a Winning Team?

If you’re a motivated professional with an entrepreneurial spirit, we want to hear from you. Submit your resume and a brief statement on why you're the right fit for this opportunity.
Note: This is a 1099 independent contractor position. Compensation is commission-only, with no cap on earnings.