ZipRecruiter

Log In

1

Virtual Customer Service Rep Jobs in Nebraska (NOW HIRING)

PostNet

Customer Service Representative

Atlanta, NE · On-site

$14/hr

Employee discounts Customer Service Representative Location: 285 W. Wieuca Rd NE, Atlanta, GA 30342 ... Sort and manage virtual mailbox mail Qualifications * Excellent customer service skills * Strong ...

Noll Staffing and Assessment

Be Seen First

Customer Service Representative (CSR) - Papillion

Papillion, NE · On-site

$18/hr

A locally owned company is adding Customer Service Representatives to the team. If you have an outgoing personality, excellent communication skills and enjoy helping others-- wait no longer to make a ...

RB Global Inc.

Customer Service Representative

Omaha, NE · On-site

$13.95 - $17.44/hr

Job Title Customer Service Representative The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.

ZO Skin Health

Customer Service Representative

Omaha, NE · On-site

$15.25 - $20.75/hr

Customer Service Representative The Customer Service Representative will provide exceptional customer service to ZO Skin Health customers, both internal and external. Essential Duties and ...

next page

Showing results 1-20

All JobsCustomer Service Rep JobsVirtual Customer Service Rep JobsVirtual Customer Service Rep Jobs in Nebraska

Virtual Customer Service Rep information

What is a virtual customer service rep?

A Virtual Customer Service Representative is a professional who provides customer support remotely, often from their home or another off-site location. They assist customers via phone, email, chat, or other digital platforms, handling inquiries, resolving issues, and ensuring customer satisfaction. These representatives use specialized software and communication tools to interact with customers just as an in-person agent would. The virtual aspect allows companies to offer flexible support hours and reach customers in different time zones. Virtual customer service reps are essential for businesses that operate online or have a distributed customer base.

What are the key skills and qualifications needed to thrive as a virtual customer service rep?

To thrive as a Virtual Customer Service Rep, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent listening skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are vital for effectively resolving customer issues, ensuring satisfaction, and maintaining a positive company reputation in a remote environment.

What are some common challenges faced by virtual customer service reps and how can they be addressed?

Virtual Customer Service Reps often face challenges such as managing high volumes of inquiries, maintaining clear communication without in-person cues, and staying motivated while working remotely. To address these issues, it's important to develop strong time management skills, utilize collaboration tools to stay connected with your team, and establish a structured daily routine. Regular feedback sessions and ongoing training can also help reps stay engaged and continue to improve their customer service skills.

What is the difference between Virtual Customer Service Rep vs Customer Support Specialist?

AspectVirtual Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service experience often preferred
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare, retail
Search & Comparison IntentOften searched for in remote customer service rolesCompared for broader customer support roles in companies

The Virtual Customer Service Rep primarily handles customer inquiries remotely, focusing on communication via phone, email, or chat. Customer Support Specialists may have similar responsibilities but can work in both remote and on-site settings, often with a broader scope of support tasks. Both roles require strong communication skills and customer service experience, but the Virtual Customer Service Rep is specifically tailored for remote work environments.

How to become a virtual customer service representative?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience with customer service or specific tools like live chat or CRM software. Certifications in customer service or related fields can enhance your prospects, and a quiet, reliable workspace is essential for remote work.

What are the most commonly searched types of Customer Service Rep jobs in Nebraska?

The most popular types of Customer Service Rep jobs in Nebraska are:

Virtual Customer Service Rep jobs near you
Infographic showing various Virtual Customer Service Rep job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Representative

Atlanta, NE • On-site

PostNet
Printing and Printing Services • 501 - 1,000 employees
Learn more about PostNetexternal

$14/hr

Other

Retirement

This job post has expired today. Applications are no longer accepted.

PostNet rating

5.4

Company rating: 5.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Responsive recruiter
Benefits:

  • Flexible schedule
  • 401(k) matching
  • Competitive salary
  • Employee discounts
Customer Service Representative
Location: 285 W. Wieuca Rd NE, Atlanta, GA 30342
We are looking for a friendly and dependable Customer Service Representative to join our team. This role helps customers with shipping, printing, packaging, and other store services while providing an excellent in-store experience.
Schedule
  • Monday-Friday: Store open 9 AM - 5 PM
  • Team hours: 8:30 AM - 5:30 PM
  • Closed on most Federal Holidays
What We Offer
  • Competitive compensation - starting pay at $14
  • Flexible scheduling
  • Paid Notary Public certification (if required)
  • Career growth opportunities
  • Friendly team environment
Key Responsibilities
  • Assist customers with shipping, packaging, and printing services
  • Operate point-of-sale system, printers, and store equipment
  • Process orders and provide product/service recommendations
  • Sort and manage virtual mailbox mail
Qualifications
  • Excellent customer service skills
  • Strong multitasking and communication abilities
  • Detail-oriented with good time management
  • High school diploma or equivalent
  • Valid driver's license required
  • Retail/POS software experience preferred
Physical Requirements
  • Ability to stand for extended periods
  • Ability to lift up to 50 lbs

If you enjoy working with customers and staying busy in a fast-paced environment, we'd love to hear from you.
Apply today!
Compensation: $14.00 - $14.00 per hour
At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

What PostNet employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply