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The Judicial Assistant with the Statewide Courts in White River Junction provides specialized customer support, clerical and data entry work for the Judicial Bureau. This moderately complex role requires strong computer skills and the ability to work professionally with both co-workers and the public in a fast-paced environment.

The ideal candidate has administrative, clerical, and customer service experience and is motivated to support equal access to justice by upholding the rule of law.

The Vermont Judiciary seeks a highly responsible and detail-oriented Judicial Assistant to join the Statewide Courts in White River Junction and provide specialized customer support, clerical and data entry work for the Judicial Bureau. The Judicial Assistant supports the effective operation of the courts and upholds the Judiciary’s commitment to providing fair, timely, and accessible justice. Work requires accuracy, professionalism, and adherence to established rules, procedures, and statutory requirements.

The ideal candidate will have prior administrative or clerical office experience, strong customer service skills, and the ability to manage multiple priorities while maintaining accuracy, professionalism, and confidentiality. Candidates should be motivated to support equal access to justice and uphold the rule of law through professional public service.

Desired Skills

• Strong organizational skills and high attention to detail
• Ability to maintain accurate records and provide clear, reliable information
• Proficiency with computer systems, data entry, and standard office software
• Experience in customer-facing or public service environments
• Ability to manage competing priorities and adapt effectively in a fast-paced setting
• Clear, professional communication skills and the ability to work collaboratively as part of a team
• Demonstrated discretion, professionalism, and sound judgment in handling sensitive information
• Positive, empathetic, and respectful approach when interacting with the public and colleagues

Minimum Qualifications

• High school graduation or equivalent
• Two years of clerical, customer service, or data entry experience (college training may be substituted on a year-for-year basis)

Preferred Qualifications

• Experience working in a legal, court, government, banking, healthcare, or other high-volume administrative setting
• Experience scheduling, managing records, or processing detailed documentation
• Experience handling sensitive or confidential information

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Generous paid leave including 12 vacation days, 12 sick leave days, 5 personal days, and 14 paid holidays each year 
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Essential Duties

• Perform specialized clerical functions including docket entry, case updates, processing filings, and preparing routine orders and documents for judicial review.
• Support court hearings by performing operator functions such as real-time data entry and operating courtroom audio/video systems.
• Provide respectful, informed customer service to court users by explaining court processes, directing individuals to appropriate resources, and assisting with general inquiries while maintaining confidentiality and avoiding legal advice.
• Apply knowledge of statutes, court rules, and procedures established by the Court Administrator’s Office to ensure consistency and compliance.
• Monitor case flow using Judiciary case management tools and adjust workflow to promote timely case movement.
• Follow cybersecurity protocols and safeguard sensitive information in alignment with Judiciary standards.
• Complete financial tasks including collection of fines and fees, reconciliation of tills, and preparation of accounting documentation.
• Interact with state agencies and utilize authorized databases (VCIC, VOWS) to support case-related processes.
• Assist with juror program functions including summonses, excusals, and payments.
• Participate in training, committees, cross-divisional support, and projects that strengthen Judiciary operations.
• Perform additional duties as assigned to support consistent and effective court operations.

This position does not supervise other employees, provide legal advice, or perform the duties of a paralegal or law clerk. Employees may be assigned responsibilities across multiple court divisions and perform additional duties based on operational needs.

Work Environment

This is a full-time, permanent onsite position located in Burlington, Vermont. The role requires sustained attention to detail, extended use of technology, and the ability to remain composed and professional in a fast-paced setting.

Scheduled hours of work generally follow public court hours; however, assignments may occasionally extend beyond those hours based on operational needs. Occasional travel to other courts within the State of Vermont may be required, with travel reimbursed according to State policies.

The Judicial Assistant is a non-exempt Judicial Branch position equivalent to pay grade 21, with a step 1 starting rate of $25.08 per hour.

The Vermont Judiciary is dedicated to ensuring equal access to justice, supporting fair and timely case resolution, and maintaining a respectful, inclusive, and professional environment for all court users and employees. We value integrity, accountability, and excellence in public service. The Judiciary is an equal opportunity employer.

Job Code # 26040