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Vice President Client Service Jobs (NOW HIRING)

BNY

Vice President, Client Service Management

Lake Mary, FL · On-site

$121K - $155K/yr

We're seeking a future team member for the role of Vice President, Client Service to join our Client Services team. This role is located in Lake May, FL. In this role, you'll make an impact in the ...

Schraad Sales & Marketing

OSMG America is seeking a professional Vice President - Client Services who will be responsible for the development and performance of the Client Services Department in addition to the success of all ...

BNY

Vice President, Client Service Management

Berwyn, PA · On-site

$132K - $170K/yr

We're seeking a future team member for the role of Vice President, Client Service Management (Account Manager) to join our Managed Account Solutions Platform. This role is located in Berwyn, PA. In ...

Lyra Health

VP, Client Services

$209K - $288K/yr

Establish and scale service excellence frameworks and KPIs grounded in lean methodologies and ... year As a full-time VP of Client Services, you will be employed by Lyra Health, Inc. The ...

BNY

Vice President, Client Enablement

Lake Mary, FL · On-site

$121K - $155K/yr

We're seeking a future team member for the role of Vice President, Client Enablement to join our Wealth Services Platform team. This role is located in Lake Mary, FL . The Vice President, Client ...

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Vice President Client Service information

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How much do vice president client service jobs pay per year?

As of Jul 11, 2026, the average yearly pay for vice president client service in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What does a Vice President of Client Service do?

A Vice President of Client Service leads the client services department, ensuring high levels of customer satisfaction and retention. They oversee teams that manage client relationships, address client needs, and resolve issues efficiently. This role involves developing client service strategies, collaborating with other departments, and contributing to business growth by fostering strong client partnerships. Additionally, they analyze client feedback to improve processes and services.

What are the key skills and qualifications needed to thrive as a Vice President Client Service, and why are they important?

To thrive as a Vice President Client Service, you need extensive experience in client relationship management, business development, and a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Outstanding leadership, strategic thinking, and exceptional communication skills help foster client trust and drive team performance. These competencies ensure high client satisfaction, business growth, and effective leadership within a competitive market.

How does a Vice President Client Service typically collaborate with other departments to ensure client satisfaction?

A Vice President Client Service regularly collaborates with teams across sales, marketing, operations, and product development to deliver seamless client experiences. They often lead cross-functional meetings to align on client goals, address service issues, and develop tailored solutions. This role requires strong communication and negotiation skills to balance client expectations with company capabilities, fostering a culture of partnership and proactive problem-solving. Building and maintaining these interdepartmental relationships is essential for delivering consistent, high-quality service to clients.

What is the difference between Vice President Client Service vs Account Director?

AspectVice President Client ServiceAccount Director
CredentialsBachelor's degree; often MBA or related certificationsBachelor's degree; relevant certifications optional
Work EnvironmentExecutive leadership in client-focused departmentsClient management teams; project oversight
Employer & Industry UsageUsed in large agencies, consulting firms, and corporationsCommon in advertising, marketing, and consulting firms
Search & Comparison IntentUnderstanding senior client management rolesExploring client account management positions

The Vice President Client Service typically holds a senior leadership role overseeing client relationships at an executive level, while an Account Director manages client accounts directly, focusing on day-to-day client interactions and project delivery. Both roles require strong communication skills and industry experience, but the VP is more strategic and leadership-oriented, whereas the Account Director is more operational and client-focused.

What cities are hiring for Vice President Client Service jobs? Cities with the most Vice President Client Service job openings:
What are the most commonly searched types of Client Service jobs? The most popular types of Client Service jobs are:
What states have the most Vice President Client Service jobs? States with the most job openings for Vice President Client Service jobs include:
Vice President Client Service jobs near you

VP, Client Development

Highstreet Insurance & Financial Services, Great Plains

Omaha, NE • On-site

Full-time

Re-posted 13 days ago

Job description

Position Title: VP, Client Development – Commercial Lines
Location: The ideal candidate will be located in Omaha, NE, but strong candidates in Lincoln, NE will be considered.
Classification: Exempt
Company Overview:
Highstreet Insurance Partners (Highstreet) is one of the fastest-growing insurance agencies in the U.S. Founded with the mindset of putting people first, Highstreet brings technical expertise and industry experience together to serve and protect customers while providing agencies with the tools and resources to grow. We love to help people pursue life’s opportunities with tenacity and confidence to create stronger, more resilient communities. We do it for all our futures.
Role Overview:
The VP, Client Development – Commercial Lines is responsible for driving business growth through the acquisition of new commercial accounts and the management of long-term business client relationships. This role involves identifying prospective commercial clients, conducting thorough needs assessments, and offering tailored commercial insurance solutions that align with their operational and financial goals. The VP, Client Development is also responsible for exceeding sales targets, negotiating favorable rates with commercial carriers and underwriters, and ensuring all policy paperwork is processed accurately and in compliance with industry standards. This role requires staying informed on commercial lines trends, legislative and regulatory changes, and market conditions to provide expert-level advisory services. By providing exceptional service and expertise across commercial property, casualty, and liability coverage, this role ensures long-term client retention and contributes significantly to the overall success of the agency.
Key Responsibilities:
  • Drive commercial lines business growth by identifying and qualifying leads, building long-term client relationships, and expanding the commercial client base through networking, referrals, centers of influence, and digital marketing initiatives.
  • As a trusted commercial insurance consultant, conduct comprehensive needs assessments to understand clients’ business operations, risk exposures, and coverage requirements, and recommend customized commercial coverage solutions.
  • Negotiate with commercial underwriters to determine appropriate policy terms, conditions, and pricing across lines including general liability, commercial property, workers’ compensation, commercial auto, umbrella, and specialty coverages, ensuring solutions in the clients’ best interest.
  • Present commercial insurance products to business clients, educating them on coverage options, risk management strategies, and market trends, and closing deals that align with their unique business needs and financial goals.
  • Track and analyze sales performance and commercial client satisfaction to achieve goals using key performance indicators (KPIs) such as new business written, retention rates, policy conversions, referral generation, pipeline development, and achievement of new business growth targets.
  • Maintain ongoing commercial client relationships, address policy inquiries, provide guidance during claims, conduct annual account reviews, and ensure continued client satisfaction and long-term retention.
  • Coordinate the collection of all relevant account data, working collaboratively with the Commercial Lines service team, insurance carriers, and claims resources to ensure accurate and timely policy processing, including paperwork completion, compliance with company procedures, and adherence to industry standards and regulations.
  • Stay at the forefront of commercial lines industry trends, regulatory changes, emerging risks, and company product offerings to provide expert-level advisory services to business clients.
  • Take full ownership and responsibility for the development and stewardship of a commercial book of business, coordinating efforts with the client services team, insurance carriers, claims handling, and additional resources necessary to retain clients and develop new business opportunities.
Required Skills amp; Qualifications
Education, Certificates, or Licenses:
  • Bachelor’s / Associate’s degree in Business, Finance, Risk Management, or related field preferred
  • Property amp; Casualty License required
Skills/Abilities
  • Proven track record of building and growing a commercial lines book of business and success in new client acquisition
  • Strong knowledge of commercial insurance products including general liability, property, workers’ compensation, commercial auto, umbrella, and specialty lines
  • Strong networking skills to build and foster relationships with business owners, executives, and industry professionals
  • Ability to analyze complex commercial risk and present tailored insurance solutions to business decision-makers
  • Proficiency in agency management systems, CRM platforms, and Microsoft Office Suite
Personal Attributes
  • Integrity amp; Confidentiality: Demonstrates high ethical standards and discretion when handling sensitive commercial client and business information.
  • Team-Oriented amp; Collaborative: A proactive team player who values collaboration and fosters strong relationships with employees, commercial clients, carriers, and industry partners.
  • Industry amp; Sector Knowledge: Seeks to stay informed of new commercial products, regulatory changes, emerging risks, and market strategies within the commercial lines space.
  • Strong Communication amp; Presentation: Demonstrates the ability to exchange ideas, thoughts, opinions, knowledge, and data between commercial clients, carriers, and staff to ensure all parties are understood with clarity and completeness.
Work Environment:
  • On-site / In-office in Omaha or Lincoln.
  • Travel expectations for this role will vary based on the Producer's stage of book development and market territory. Overnight travel is generally minimal; the majority of travel is expected to be local or regional in nature.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position as described above.

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