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Vice President Client Service Jobs in Arizona (NOW HIRING)

Quavo, Inc.

Vice President, Client Processing

Phoenix, AZ · On-site

$150 - $230/hr

Quavo is seeking a Vice President of Client Processing to lead the back-office dispute operation ... We service roughly eight DRE clients and are investing to grow the business. As we bring advanced ...

Quavo, Inc.

Vice President, Client Processing

Tempe, AZ · On-site

$180 - $240/hr

Quavo is seeking a Vice President of Client Processing to lead the back‑office dispute operation ... We service roughly eight DRE clients and are investing to grow the business. As we bring advanced ...

SYNERGY HomeCare

Client Service Coordinator

Chandler, AZ · On-site

$50K - $56K/yr

Works under the direction of the VP Client Service Coordinator Requirements: * Experience - One year experience in a home care setting preferred * Education - Associates degree, or 5 years with a ...

Synergy HomeCare

Client Service Coordinator

Chandler, AZ · On-site

$50K - $56K/yr

Works under the direction of the VP Client Service Coordinator Requirements: * Experience - One year experience in a home care setting preferred * Education - Associates degree, or 5 years with a ...

Advisor Group

VP, Data Architecture

Scottsdale, AZ · On-site

$200K - $230K/yr

... client service, compliance, and practice management, all the way to advisor acquisition and ... P/SVP level. * Deep understanding of IBD/RIA ecosystems, custodians, and advisor data flows.

Choice Bank

Commercial Banker (VP or SVP)

Phoenix, AZ · On-site

$125K - $167K/yr

The target prospective client base is a mix of C&I clients and CRE clients. * Act as the primary ... Actively cross-sell other financial products and services offered by the bank to enhance customer ...

Choice Bank

Commercial Banker (VP or SVP)

Phoenix, AZ

$125K - $167K/yr

The target prospective client base is a mix of C&I clients and CRE clients. * Act as the primary ... Actively cross-sell other financial products and services offered by the bank to enhance customer ...

GardaWorld

Area Vice President

Phoenix, AZ · On-site

$150K/yr

As the Area Vice President, you will lead market operations within your assigned region, reporting ... Conduct client satisfaction assessments and follow up on any service issues immediately. * Develop ...

New

Osaic

Vice President, Advisory Consulting

Scottsdale, AZ · On-site

$140K - $175K/yr

... Opportunity in Financial Services Vice President, Advisory Consulting Preferred Location(s ... Familiarity with using a client relationship management program Preferred Requirements: * Advanced ...

Osaic

Vice President, Advisory Consulting

Scottsdale, AZ · On-site

$140K - $175K/yr

Wealth Management Sales Opportunity in Financial Services Vice President, Advisory Consulting ... Familiarity with using a client relationship management program Preferred Requirements: * Advanced ...

Nbutexas

VP ASC Operations

Phoenix, AZ · On-site

$180 - $240/hr

VP ASC Operations Benefits and Compensation: * VERY competitive base salary * Bonus potential ... Minimum 3-5 years of leadership experience in an ASC, surgical services, perioperative operations ...

New

Synchrony Financial

VP, Legal Marketing

Phoenix, AZ · On-site

Partner with client marketing teams to ensure the applicable audience, communication channel and ... Bachelor's and minimum of 6 years of financial service legal marketing experience, OR Juris ...

CVS Health

VP, Clinical Operations

Scottsdale, AZ

This role is responsible for the collaboration with internal business areas such as Client Services ... The VP will also be a key stakeholder in building a sustainable, scalable operation while ...

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All JobsVice President Client Service JobsVice President Client Service Jobs in Arizona

Vice President Client Service information

What does a vice president client service do?

A Vice President of Client Service leads the client services department, ensuring high levels of customer satisfaction and retention. They oversee teams that manage client relationships, address client needs, and resolve issues efficiently. This role involves developing client service strategies, collaborating with other departments, and contributing to business growth by fostering strong client partnerships. Additionally, they analyze client feedback to improve processes and services.

What are the key skills and qualifications needed to thrive as a vice president client service?

To thrive as a Vice President Client Service, you need extensive experience in client relationship management, business development, and a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Outstanding leadership, strategic thinking, and exceptional communication skills help foster client trust and drive team performance. These competencies ensure high client satisfaction, business growth, and effective leadership within a competitive market.

How does a vice president client service typically collaborate with other departments to ensure client satisfaction?

A Vice President Client Service regularly collaborates with teams across sales, marketing, operations, and product development to deliver seamless client experiences. They often lead cross-functional meetings to align on client goals, address service issues, and develop tailored solutions. This role requires strong communication and negotiation skills to balance client expectations with company capabilities, fostering a culture of partnership and proactive problem-solving. Building and maintaining these interdepartmental relationships is essential for delivering consistent, high-quality service to clients.

What is the difference between Vice President Client Service vs Account Director?

AspectVice President Client ServiceAccount Director
CredentialsBachelor's degree; often MBA or related certificationsBachelor's degree; relevant certifications optional
Work EnvironmentExecutive leadership in client-focused departmentsClient management teams; project oversight
Employer & Industry UsageUsed in large agencies, consulting firms, and corporationsCommon in advertising, marketing, and consulting firms
Search & Comparison IntentUnderstanding senior client management rolesExploring client account management positions

The Vice President Client Service typically holds a senior leadership role overseeing client relationships at an executive level, while an Account Director manages client accounts directly, focusing on day-to-day client interactions and project delivery. Both roles require strong communication skills and industry experience, but the VP is more strategic and leadership-oriented, whereas the Account Director is more operational and client-focused.

What are the most commonly searched types of Client Service jobs in Arizona?

The most popular types of Client Service jobs in Arizona are:

What cities in Arizona are hiring for Vice President Client Service jobs?

Cities in Arizona with the most Vice President Client Service job openings:

Vice President Client Service jobs near you
Infographic showing various Vice President Client Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Vice President, Client Processing

Quavo, Inc.

Phoenix, AZ • On-site

$150 - $230/hr

Other

Posted 11 days ago

Job description

Quavo is the industry leader in fraud and disputes management technology, offering the world’s only E2E cloud-based Disputes as a Service solution for issuing financial services organizations. Quavo is an organization of tenacious experts who are innovative and challenge complacency to continuously deliver cutting edge technology and AI. Our experts are passionate about delivering value in our solutions and empowering our client community to enhance and evolve industry standards in fraud and disputes management.

About the role:

Quavo is seeking a Vice President of Client Processing to lead the back-office dispute operation within our Dispute Resolution Experts (DRE) group. This leader will build and run a new onshore operations center in Phoenix while managing an established offshore BPO partner that handles most case volume today.

DRE works disputes on behalf of clients on the Quavo platform. We service roughly eight DRE clients and are investing to grow the business. As we bring advanced AI tooling into the operation, the work is shifting from manual, mechanical case handling toward skilled review and exception scrutiny — so the onshore team will grow as the offshore footprint contracts. The VP must execute that transition while protecting quality, service levels, and client relationships.

This is a hands-on role for someone who has run a large dispute back office at a major financial institution, and a client-facing one: the VP will represent DRE operations directly to clients and must be a polished, credible executive communicator.

Responsibilities include:

  • Operations center buildout: stand up and run the Phoenix onshore center — site, staffing, workflows, and daily management — and grow the onshore team as AI reduces mechanical work.
  • Offshore BPO management: manage the ~120-resource offshore partner to SLAs and quality standards, and execute the controlled shift of work onshore as automation matures.
  • Quality & controls: own QA measurement, scorecards, calibration, and continuous-improvement programs across onshore and offshore teams; ensure compliance with applicable regulations (e.g., Reg E / Reg Z) and client requirements.
  • Procedures & training: develop and maintain procedures and job aids, and run training so staff stay current as regulations and tooling evolve.
  • Volume & service levels: forecast and manage to task volume, react to swings and backlogs, and keep turnaround and SLAs within target.
  • AI adoption: partner with product and technology to embed AI tooling and shift the workforce toward higher-judgment review.
  • Client engagement: serve as the operational leader for DRE clients in reviews and escalations, support onboarding of new clients, and align with other company VPs.

Required Qualifications:

  • 10+ years of operations leadership in financial services, including direct management of a back-office dispute operation.
  • Proven experience leading 100+ agents working cases in a back office at a large financial institution.
  • Dispute expertise: strong command of dispute/chargeback operations and governing regulations (e.g., Reg E, Reg Z, card network rules).
  • Operational fundamentals: quality measurement and controls, continuous improvement, procedure development, training, and capacity/volume management.
  • BPO / vendor management: experience managing offshore or outsourced partners to SLAs and quality standards.
  • Buildout experience: track record of standing up, scaling, or transforming an operation.
  • Executive presence: polished, credible communicator in front of clients and senior executives.
  • On-site in Phoenix with travel of 10% or less.

Preferred Qualifications:

  • Managed-services, BPO, or fintech experience servicing multiple external clients.
  • Experience introducing automation or AI into a back office and managing the workforce transition.
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