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Client Service Director Jobs in Arizona (NOW HIRING)

Kestra Holdings

Director, Client Service

Tempe, AZ · On-site

The Director, Client Service leads the client-facing Service contact center. Client's are defined as Advisors, their teams, and end-investors. This role is responsible for delivering timely ...

Socket.dev

Client Service Relationship Manager

Tempe, AZ · On-site

$110 - $150/hr

The Client Service Director is a senior individual contributor role within our Client Service team, responsible for delivering exceptional service experience to a defined group of financial advisors.

New

Corporate-Chefs

Food Service Director

Tempe, AZ · On-site

$75K/yr

Food Service Director Job Reference Number: 41495 Employment Type: Full-Time , Onsite Segment ... The ability to manage in a diverse environment with a strong focus on client and customer services ...

Elior North America

Food Service Director

Tempe, AZ · On-site

Food Service Director Job Reference Number: 41495 Employment Type: Full-Time , Onsite Segment ... The ability to manage in a diverse environment with a strong focus on client and customer services ...

Elior North America

Food Service Director

Tempe, AZ · On-site

Food Service Director Job Reference Number: 41495 Employment Type: Full-Time , Onsite Segment ... The ability to manage in a diverse environment with a strong focus on client and customer services ...

Kinghorn Law

Client Service Coordinator

Tucson, AZ · On-site

$20 - $24/hr

They are part of the Marketing Department and report to our Marketing Director. Client Service Coordinators may support the Marketing Department in community outreach. It is a challenging fast-paced ...

Kinghorn Law

Client Service Coordinator

Tucson, AZ · On-site

$20 - $24/hr

They are part of the Marketing Department and report to our Marketing Director. Client Service Coordinators may support the Marketing Department in community outreach. It is a challenging fast-paced ...

Aramark Corporation

Food Service Director

Tucson, AZ · On-site

$90 - $130/hr

The Food Service Director is a management position responsible for developing and executing dining ... Identify client needs and effectively communicate operational progress Financial Performance

Kinghorn Law

Client Service Coordinator

Tucson, AZ · On-site

$20 - $24/hr

They are part of the Marketing Department and report to our Marketing Director. Client Service Coordinators may support the Marketing Department in community outreach. It is a challenging fast-paced ...

Aramark

Food Service Director

Tucson, AZ · On-site

The Food Service Director is a management position responsible for developing and executing dining ... Client Relationship Identify client needs and effectively communicate operational progress ...

Guidepoint

Client Service Associate

Phoenix, AZ · Hybrid

$60K/yr

Guidepoint's Client Service team connects leading consultancies with the subject-matter experts ... direct exposure to clients. You will also be eligible for the following benefits: * 15 days of PTO ...

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Client Service Director information

See Arizona salary details

$35.9K

$84.8K

$151.9K

How much do client service director jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client service director in Arizona is $84,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $102,000.00 per year, depending on experience, location, and employer.

What is a client service director?

A Client Service Director is a senior professional responsible for overseeing the relationship between a company and its clients. They ensure that clients receive high-quality service, address any issues or concerns, and work to understand client needs to deliver tailored solutions. Client Service Directors often lead teams, develop service strategies, and collaborate with other departments to ensure client satisfaction and retention. Their role is critical in building long-term relationships and driving business growth.

How does a client service director typically collaborate with internal teams to ensure client satisfaction?

A Client Service Director plays a pivotal role in bridging the gap between clients and internal teams such as sales, marketing, and operations. They regularly facilitate meetings to communicate client expectations, oversee project timelines, and resolve any issues that may arise. By fostering strong cross-departmental relationships, they ensure that deliverables align with client goals and service standards. This collaborative approach not only enhances client satisfaction but also supports the company's long-term growth and reputation.

What are the key skills and qualifications needed to thrive as a client service director, and why are they important?

To thrive as a Client Service Director, you need strong leadership, strategic account management experience, and a background in business or communications, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to manage client relationships effectively are crucial soft skills. These skills ensure the delivery of excellent client experiences, drive team performance, and support business growth through sustained client satisfaction.

How much does a client service director make in the US?

A client service director in the US typically earns between $100,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What are the most commonly searched types of Client Service jobs in Arizona?

The most popular types of Client Service jobs in Arizona are:

What cities in Arizona are hiring for Client Service Director jobs?

Cities in Arizona with the most Client Service Director job openings:

Client Service Director jobs near you
Infographic showing various Client Service Director job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $84,752 per year, or $40.7 per hour.

Director, Client Service

Kestra Holdings

Tempe, AZ • On-site

Full-time

Medical, Retirement

Re-posted 10 days ago

Key responsibilities

  • Lead the client-facing Service contact center, ensuring timely, knowledgeable, and high-quality service to advisors, their teams, and end-investors.

  • Own daily contact center performance metrics such as service levels, quality, productivity, and client experience, and address escalations for complex client issues.

  • Develop and implement operational standards, performance expectations, and support workforce management initiatives to improve scalability, efficiency, and advisor satisfaction.

Job description

Kestra Holdings offers industry-leading wealth management platforms for independent wealth management professionals nationwide. Kestra is dedicated to empowering independent financial professionals-including traditional and hybrid RIAs-to grow their businesses and deliver exceptional client service. We combine advanced business management technology with personalized consulting to provide unmatched scale, efficiency, and support. Our advisor-focused culture is built on innovation and advocacy, enabling advisors to offer comprehensive securities and investment advisory solutions to their clients.
Lead with Purpose. Partner with Impact.
Kestra Holdings is a leading wealth management platform that empowers independent financial professionals to grow their businesses and serve their clients effectively. Our company fosters a collaborative, entrepreneurial culture while providing the resources and scale of a larger enterprise.
The Director, Client Service leads the client-facing Service contact center. Client's are defined as Advisors, their teams, and end-investors. This role is responsible for delivering timely, knowledgeable, and high-quality service to advisors and their teams across the Kestra platform. This role directly leads Contact Center Leaders and is accountable for daily service execution, advisor experience, SLA performance, case and call handling discipline, escalation management, quality, and team development.
This leader plays a critical role in helping the organization scale in a continuous growth environment by improving operational structure, establishing performance metrics, supporting the implementation of workforce management capabilities, and leading teams through change. The role emphasizes service consistency, operational accountability, advisor satisfaction & retention, risk awareness, and disciplined execution across the Service organization.
What You'll Do:
  • A Leader of leaders for Kestra's contact center responsible for "client" (advisors, their teams and investors) facing service and support.
  • Own daily contact center performance, including service levels, quality, productivity, and client experience.
  • Engages with team in escalations for complex client issues and service recovery situations.
  • Build relationship with Advisors, and their firms, to drive a culture of service, build confidence in Kestra Service, and remain in-tune with team's delivery experience.
  • Establish service standards, operational metrics, and performance expectations.
  • Support workforce management initiatives, including forecasting, staffing, and scheduling capabilities.
  • Analyze service trends and client feedback to drive operational improvements.
  • Partner with internal teams to ensure seamless advisor support and issue resolution.
  • Responsible for developing great leaders through coaching, performance management, and succession planning.
  • Maintain operating procedures, quality standards, and regulatory compliance.
  • Lead service enhancements that improve scalability, efficiency, and advisor satisfaction.
  • Partners with CX team to ensure service center employee learning and development meets the needs of our team and clients.

What You Bring:
  • Strong wealth management leadership experience in contact center & client service.
  • Proven ability to lead leaders and improve operational performance.
  • Knowledge of service levels, workforce planning, quality, and performance metrics.
  • Ability to lead through growth, change, and evolving business needs.
  • Strong communication and relationship-building skills.
  • Experience coaching leaders and developing high-performing teams.
  • Strong analytical and problem-solving abilities.
  • Sound judgment and ability to manage risk and escalations.
  • Collaborative leadership style with a focus on accountability.
  • Commitment to service excellence and an advisor-first culture.

Supervisory Responsibilities
  • Directly supervises Contact Center Supervisors responsible for associates. Responsible for coaching, performance management, workload prioritization, leadership development, employee engagement, quality execution, and operational accountability across the Service organization.

Education and/or Experience
  • Bachelor's degree required, preferably in business, finance, operations, or a related field.
  • 5+ years of team leadership experience in wealth management required.
  • Minimum of 7+ years of experience in client service, contact center operations, financial services, wealth management, or advisor-facing support roles.
  • Experience in broker-dealer, RIA, wealth management, or financial services required.

Certificates, Licenses, Registration
  • FINRA Series 7 and 24 required.

Internal Application Policy:
Internal applicants must be in good standing and have a minimum of 1 year of service with Kestra. Internal applicants must also have a minimum of 1 year service in current role unless approved by EVP.
Benefits to support you:
  • Competitive pay and benefits with a large employer (over 1600 employees nationwide)
  • 401(k), health insurance, and a competitive benefits package
  • Work in a supportive, collaborative environment committed to professional excellence
  • Help clients navigate meaningful financial decisions with confidence
  • Opportunities for training, development, and long-term growth within the firm
  • Tuition reimbursement for qualified expenses

Kestra Values:
Our Mission is Powering Financial Independence, enabling the growth and success of investing clients and the advisors who serve them. We do that by living our values: Serve, Make it Happen, and One team.
Explore Life at Kestra
Kestra Holdings Website: https://www.kestrafinancial.com/
Careers Portal: https://jobs.dayforcehcm.com/en-US/kestra/KESTRACAREERSITE
LinkedIn: https://www.linkedin.com/company/kestra-financial
Apply Today
Lead with purpose. Apply now and help shape the future of Kestra.
DisclosureBy applying to a job at Kestra Financial, Inc., you are agreeing to the following statements:
  • You acknowledge that if hired, Kestra Financial, Inc. may, obtain and use background information concerning your credit, character, general reputation, personal characteristics, work habits, performance and experience for evaluation for your potential employment.
  • It is the policy of Kestra Financial to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender, identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Kestra Financial prohibits any such discrimination or harassment.

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