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Client Service Director Jobs in Arizona (NOW HIRING)

JPMorgan Chase & Co

Client Service Associate

Tempe, AZ · On-site

$14.25 - $19.50/hr

As a Client Service Associate within the Commercial Bank, you will resolve client requests while ... Ability to influence others without direct supervision * Ability to provide quantifiable management ...

JP Morgan Chase

Client Service Associate

Tempe, AZ · On-site

$14.25 - $19.50/hr

As a Client Service Associate within the Commercial Bank, you will resolve client requests while ... Ability to influence others without direct supervision * Ability to provide quantifiable management ...

JPMorgan Chase & Co.

Client Service Associate

Tempe, AZ · On-site

$14.25 - $19.50/hr

As a Client Service Associate within the Commercial Bank, you will resolve client requests while ... Ability to influence others without direct supervision * Ability to provide quantifiable management ...

HUB

Client Service Associate

Scottsdale, AZ · On-site

$14.50 - $20.25/hr

TheClient Services Associateoversees the administration of client services, including contacting ... Maintains meeting documentation, notes, and internal follow-up items as directed. * Contributes ...

Aramark Corporation

Sr. Food Service Director

Phoenix, AZ · On-site

$90 - $130/hr

The Food Service Director is a management position responsible for developing and executing dining ... Identify client needs and effectively communicate operational progress Financial Performance

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Client Service Director information

See Arizona salary details

$35.9K

$84.8K

$151.9K

How much do client service director jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client service director in Arizona is $84,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $102,000.00 per year, depending on experience, location, and employer.

What is a client service director?

A Client Service Director is a senior professional responsible for overseeing the relationship between a company and its clients. They ensure that clients receive high-quality service, address any issues or concerns, and work to understand client needs to deliver tailored solutions. Client Service Directors often lead teams, develop service strategies, and collaborate with other departments to ensure client satisfaction and retention. Their role is critical in building long-term relationships and driving business growth.

How does a client service director typically collaborate with internal teams to ensure client satisfaction?

A Client Service Director plays a pivotal role in bridging the gap between clients and internal teams such as sales, marketing, and operations. They regularly facilitate meetings to communicate client expectations, oversee project timelines, and resolve any issues that may arise. By fostering strong cross-departmental relationships, they ensure that deliverables align with client goals and service standards. This collaborative approach not only enhances client satisfaction but also supports the company's long-term growth and reputation.

What are the key skills and qualifications needed to thrive as a client service director, and why are they important?

To thrive as a Client Service Director, you need strong leadership, strategic account management experience, and a background in business or communications, often supported by a bachelor’s degree or higher. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and the capacity to manage client relationships effectively are crucial soft skills. These skills ensure the delivery of excellent client experiences, drive team performance, and support business growth through sustained client satisfaction.

How much does a client service director make in the US?

A client service director in the US typically earns between $100,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What are the most commonly searched types of Client Service jobs in Arizona?

The most popular types of Client Service jobs in Arizona are:

What cities in Arizona are hiring for Client Service Director jobs?

Cities in Arizona with the most Client Service Director job openings:

Client Service Director jobs near you
Infographic showing various Client Service Director job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $84,752 per year, or $40.7 per hour.

Client Service Manager

Charles Schwab Careers

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position Type: Regular
Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

As a Client Service Manager (CSM), within Charles Schwab Trust Bank, you will form lasting relationships with premier-level clients. These clients are either Independent Recordkeepers, Registered Investment Advisors, or Third-Party Administrators. As a CSM, you will provide extraordinary service and solutions to clients while working for a division of Schwab that is leading the industry in servicing retirement plans through intermediary relationships. If you enjoy forming relationships and share a passion in serving clients - this role is for you.

The Client Service Manager (CSM) supports a specific group of premier client relationships by ensuring all service levels are met every day. They will be the clients’ primary contact and will act as their advocate internally across multiple business lines and levels of management.

Key functions of the CSM include but are not limited to:

  • Act as primary contact for assigned premier level independent recordkeepers and third-party administrator relationships and associated complex trust and custody accounts.
  • Responsible for presenting a professional image of Schwab in all communications.
  • Introduce new products and services as well as recommend service enhancements
  • Proactively consult and educate clients through knowledge sharing and efficiency training with the objective of promoting client retention and growth
  • Collaborate with internal partners in delivery of timely and accurate information in response to inquiries and/or service issues
  • Meet or exceed established service level standards.
  • Manage multiple tasks effectively by balancing high productivity with excellent service quality
  • Manage client expectations by providing ongoing, proactive communication on projects, deliverables, issue resolution, and other substantive items
  • Escalate client issues to appropriate internal resources
  • Manage client issues by working and communicating effectively with the appropriate internal resources to identify the root cause, resolution, and alternatives
What you have
Required Qualifications
  • 1+ years of experience with qualified retirement plans within the financial industry required or experience with employee benefit plans providing trust/custody or recordkeeping services
Preferred Qualifications
  • Understanding of rules governing qualified retirement plans
  • Working knowledge of ERISA and regulatory environment governing retirement accounts
  • Excellent client service and problem resolution skills.
  • Excellent communication (verbal and written) skills with ability to organize, prioritize, and work with minimal supervision.
  • Ability to handle complex work, be self-directed, and quickly develop a full understanding of our business
  • Positive attitude, team orientation, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics
  • Ability to plan and lead client meetings in a professional, consultative, and effective manner
  • Capable of working well with diverse groups and individuals and willingness to assist where needed
  • Ability to multi-task, actively listen, assess client needs, research information, and provide clients with "outside of the box” solutions
  • Ability to use several different applications at one time, including Windows, internet research, database systems, and email
  • Proficiency with MS Office technology (Word, Excel, PowerPoint)
  • Experience with SalesForce and trust accounting systems, such as SEI is a plus
  • Bachelor’s degree in finance, economics, business administration, or related area
What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success.

Our flexible work options, supportive culture, and focus on your development means you’ll get

the tools you need to make a positive difference in the finance industry.

We offer a competitive benefits package that takes care of the whole you – both today and in

the future:

  • Base salary + annual bonus
  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and a 4-week sabbatical after 5 years of service
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance

Apply