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Vice President Client Service Jobs in Kansas (NOW HIRING)

... client-satisfying results. Reporting to the President, this role partners cross-functionally and ... IMI Industrial has been providing millwright and fabrication services since 1986 and is known in ...

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... Enterprise Client Acquisition Identify and pursue new business opportunities across industries ...

$118K - $152K/yr

The VP will establish a disciplined operating cadence built around service levels, response times, resolution times, backlog management, cost per ticket, and other key support performance indicators ...

$118K - $152K/yr

The VP will establish a disciplined operating cadence built around service levels, response times, resolution times, backlog management, cost per ticket, and other key support performance indicators ...

$118K - $152K/yr

The VP will establish a disciplined operating cadence built around service levels, response times, resolution times, backlog management, cost per ticket, and other key support performance indicators ...

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Vice President Client Service information

What does a Vice President of Client Service do?

A Vice President of Client Service leads the client services department, ensuring high levels of customer satisfaction and retention. They oversee teams that manage client relationships, address client needs, and resolve issues efficiently. This role involves developing client service strategies, collaborating with other departments, and contributing to business growth by fostering strong client partnerships. Additionally, they analyze client feedback to improve processes and services.

What are the key skills and qualifications needed to thrive as a Vice President Client Service, and why are they important?

To thrive as a Vice President Client Service, you need extensive experience in client relationship management, business development, and a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Outstanding leadership, strategic thinking, and exceptional communication skills help foster client trust and drive team performance. These competencies ensure high client satisfaction, business growth, and effective leadership within a competitive market.

How does a Vice President Client Service typically collaborate with other departments to ensure client satisfaction?

A Vice President Client Service regularly collaborates with teams across sales, marketing, operations, and product development to deliver seamless client experiences. They often lead cross-functional meetings to align on client goals, address service issues, and develop tailored solutions. This role requires strong communication and negotiation skills to balance client expectations with company capabilities, fostering a culture of partnership and proactive problem-solving. Building and maintaining these interdepartmental relationships is essential for delivering consistent, high-quality service to clients.

What is the difference between Vice President Client Service vs Account Director?

AspectVice President Client ServiceAccount Director
CredentialsBachelor's degree; often MBA or related certificationsBachelor's degree; relevant certifications optional
Work EnvironmentExecutive leadership in client-focused departmentsClient management teams; project oversight
Employer & Industry UsageUsed in large agencies, consulting firms, and corporationsCommon in advertising, marketing, and consulting firms
Search & Comparison IntentUnderstanding senior client management rolesExploring client account management positions

The Vice President Client Service typically holds a senior leadership role overseeing client relationships at an executive level, while an Account Director manages client accounts directly, focusing on day-to-day client interactions and project delivery. Both roles require strong communication skills and industry experience, but the VP is more strategic and leadership-oriented, whereas the Account Director is more operational and client-focused.

What are the most commonly searched types of Client Service jobs in Kansas? The most popular types of Client Service jobs in Kansas are:
Infographic showing various Vice President Client Service job openings in Kansas as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

$120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

Who We Are:

NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com.

Job Details

Position: Vice President of Campus Dining & Hospitality

Location: Overland Park, KS

Hours: Full Time

Salary: $120,000/yr

Pay Frequency: Weekly - Direct Deposit

What We Offer You:

  • Generous Compensation & Benefits Package

  • Health, Dental & Vision Insurance

  • Company-Paid Life Insurance

  • 401(k) Savings Plan

  • Paid Time Off: Vacation, Holiday, Sick Time

  • Employee Assistance Program (EAP)

  • Career Growth Opportunities

  • Various Employee Perks and Rewards

Vice President of Campus Dining & Hospitality:

As the Vice President of Campus Dining & Hospitality, you will be responsible for providing leadership to a team to achieve program excellence and financial success. The successful leader will establish and maintain effective resident and client rapport through their engaged leadership by proactively addressing any challenges, concerns or problems. The Vice President of Campus Dining & Hospitality will have highly developed interpersonal, analytical and communication skills while reinforcing high standards of performance in all areas.

Essential Functions and Key Tasks:

  • Manages colleagues to ensure that they both exceed client's expectations and achieve targeted quality and performance metrics

  • Oversees a multi-level of care community on site as the top business leader; establishes and maintains effective client and resident relations.

  • Develops the management team through appropriate training, coaching and mentoring to ensure strong daily operational performance and effective personnel development.

  • Ensures organizational financial and community performance targets by analyzing unfavorable items or trends, and taking timely corrective action.

  • Communicates objectives, reinforces high standards, monitors performance, and address team issues.

  • Develops guides a strategic business plan to direct operational performance and retention while ensuring NEXDINE Hospitality is aligned to client strategies.

Qualifications:

Education and Experience

  • Minimum of 3-5 years working within Senior Living Dining Services

  • Bachelor's degree (BA/BS) from four-year college or university is required (Culinary Arts or Hotel/Restaurant Management highly desirable).

  • Must have a proven track record of success in driving performance within a high-end multi-level of care community in Senior Services.

  • The successful candidate will thrive in a fast-paced, entrepreneurial environment that offers unlimited growth opportunities and rewards achievement.