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Vice President Client Service Jobs in Kansas (NOW HIRING)

NexDine

Campus Vice President

Overland Park, KS · On-site

$102 - $138/hr

... services to businesses, independent schools, higher education, senior living, and hospitals ... The successful leader will establish and maintain effective resident and client rapport through ...

Scriptpro-

Vice President, Finance

Mission, KS · On-site

$180 - $240/hr

Vice President, Finance Full Time Exec & VP/Officials Mission, KS, US 5 days ago Requisition ID ... ScriptPro develops, sells, and supports state of the art robotics and services in thousands of ...

ScriptPro

Vice President, Finance

Mission, KS · On-site

$180 - $240/hr

Vice President, Finance Full Time Exec & VP/Officials Mission, KS, US 6 days ago Requisition ID ... ScriptPro develops, sells, and supports state of the art robotics and services in thousands of ...

IMI

Vice President, Project Operations

Topeka, KS · On-site +1

... client-satisfying results. Reporting to the President, this role partners cross-functionally and ... IMI Industrial has been providing millwright and fabrication services since 1986 and is known in ...

MCI Military Recruitment

VP BPO Sales

Kansas, KS · Remote

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... Enterprise Client Acquisition Identify and pursue new business opportunities across industries ...

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All JobsVice President Client Service JobsVice President Client Service Jobs in Kansas

Vice President Client Service information

What does a vice president client service do?

A Vice President of Client Service leads the client services department, ensuring high levels of customer satisfaction and retention. They oversee teams that manage client relationships, address client needs, and resolve issues efficiently. This role involves developing client service strategies, collaborating with other departments, and contributing to business growth by fostering strong client partnerships. Additionally, they analyze client feedback to improve processes and services.

What are the key skills and qualifications needed to thrive as a vice president client service?

To thrive as a Vice President Client Service, you need extensive experience in client relationship management, business development, and a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Outstanding leadership, strategic thinking, and exceptional communication skills help foster client trust and drive team performance. These competencies ensure high client satisfaction, business growth, and effective leadership within a competitive market.

How does a vice president client service typically collaborate with other departments to ensure client satisfaction?

A Vice President Client Service regularly collaborates with teams across sales, marketing, operations, and product development to deliver seamless client experiences. They often lead cross-functional meetings to align on client goals, address service issues, and develop tailored solutions. This role requires strong communication and negotiation skills to balance client expectations with company capabilities, fostering a culture of partnership and proactive problem-solving. Building and maintaining these interdepartmental relationships is essential for delivering consistent, high-quality service to clients.

What is the difference between Vice President Client Service vs Account Director?

AspectVice President Client ServiceAccount Director
CredentialsBachelor's degree; often MBA or related certificationsBachelor's degree; relevant certifications optional
Work EnvironmentExecutive leadership in client-focused departmentsClient management teams; project oversight
Employer & Industry UsageUsed in large agencies, consulting firms, and corporationsCommon in advertising, marketing, and consulting firms
Search & Comparison IntentUnderstanding senior client management rolesExploring client account management positions

The Vice President Client Service typically holds a senior leadership role overseeing client relationships at an executive level, while an Account Director manages client accounts directly, focusing on day-to-day client interactions and project delivery. Both roles require strong communication skills and industry experience, but the VP is more strategic and leadership-oriented, whereas the Account Director is more operational and client-focused.

What are the most commonly searched types of Client Service jobs in Kansas?

The most popular types of Client Service jobs in Kansas are:

What cities in Kansas are hiring for Vice President Client Service jobs?

Cities in Kansas with the most Vice President Client Service job openings:

Vice President Client Service jobs near you
Infographic showing various Vice President Client Service job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Vice President, Client Growth Sales

Lightedge

Lenexa, KS • On-site

Full-time

Posted 20 days ago

Job description

LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.
If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.

The Regional VP, Client Growth Sales leads Lightedge's Installed Base (IB) sales organization, owning revenue growth within our existing client portfolio. This role is responsible for driving scope expansion, upsell/cross-sell, migrations, and upgrades across upper mid-market and enterprise accounts running IBM Power and VMware/Private Cloud workloads. The VP builds and scales the team and motion that turns satisfied clients into expanding accounts - working in close partnership with the Client Experience (CXM) organization, which owns retention, renewals, and satisfaction, to ensure clients experience one coordinated team rather than two disconnected functions.

Key Responsibilities:
  • Own and drive the IB sales strategy and pipeline, delivering against quarterly and annual growth targets for scope expansion, upsell/cross-sell, product migrations, and upgrades.
  • Lead, coach, and develop a team of IB Sales Account Executives (SAEs), setting activity, pipeline, and results standards consistent with the Sales Management System.
  • Build repeatable qualification and account-planning discipline (MEDPICC, whitespace mapping) so reps consistently uncover and pursue expansion opportunities.
  • Partner with Client Experience Managers (CXMs) to maintain a shared, real-time view of account health, so growth signals and satisfaction/renewal risk are routed to the right owner without gaps.
  • Partner with Solutions Architecture to ensure technical proposals map cleanly to client business outcomes and drive higher win rates on expansion deals.
  • Own accurate, Sales Ops-validated pipeline reporting and forecasting for the IB motion; eliminate self-reported pipeline in favor of validated data.
  • Collaborate with Marketing and Channel on demand generation and co-sell motions that surface new expansion opportunities within existing accounts.
  • Represent the voice of the installed base client in cross-functional planning - product roadmap input, pricing, and packaging decisions.
  • Recruit, hire, and ramp new SAEs; maintain a leadership bench and succession plan for the IB team.
  • Report regularly to the CSO and executive leadership on IB pipeline health, growth attainment, and team performance against KPIs.
What Success Looks Like:
  • Consistent quarter-over-quarter growth in expansion bookings (MRR) across the existing client base.
  • Healthy, validated pipeline coverage against the IB quota, with clean MEDPICC/BANDT qualification at every stage.
  • Low account "whitespace" - clients are proactively offered relevant new products/services well ahead of their own initiatives.
  • Strong cross-functional trust with CXM, Solutions Architecture, and Channel, evidenced by smooth account handoffs and joint wins.
  • A well-coached, retained IB SAE team with a clear development path and strong rep-level attainment.
Qualifications:
  • 15+ years of B2B technology/managed services sales experience, including 10+ years leading a quota-carrying sales team, ideally in an installed-base, account management, or customer growth capacity.
  • Experience selling into IT infrastructure, cloud, colocation, or managed services environments; familiarity with IBM Power and/or VMware ecosystems strongly preferred.
  • Track record of building and scaling a sales team against a documented sales methodology and management system (e.g., MEDDIC/MEDPICC, BANT/BANDT).
  • Strong cross-functional collaborator, comfortable partnering with Customer Success/Client Experience, Solutions Architecture, Marketing, and Channel teams.
  • Data-driven approach to pipeline management and forecasting; comfortable operating in a Sales Ops-validated reporting environment.
  • Excellent executive communication skills, with experience presenting to senior leadership.
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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