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Vice President Client Service Jobs in Raleigh, NC

Our client is a prominent leader in the aerospace manufacturing industry, renowned for our ... services. As the Vice President (VP) of Supply Chain, you will lead our supply chain operations to ...

... Services. This executive leadership role will serve as a strategic scientific, medical, and ... excellence, and long-term client partnerships. What You Will Be Doing * Serve as a senior ...

The VP of Sales will own the creation and execution of quarterly and annual business plans, lead ... Champion innovation in products, services, and client engagement. Deliver Effective Communication

The VP of Sales will own the creation and execution of quarterly and annual business plans, lead ... Champion innovation in products, services, and client engagement. Deliver Effective Communication

The VP will create demand for SBM services by identifying, tracking, and measuring customer ... Provide leadership, direction, and support in operation management client communication including ...

... services to some of the region's most respected organizations. Position Summary Storr is seeking a ... Participate directly in strategic pursuits and key client opportunities. * Collaborate with design ...

Assistant Vice President

Cary, NC ยท On-site

$157K - $165K/yr

... services and microservices using Spring-based technologies and service-oriented architecture ... client-side components with backend REST APIs. Salary range: $157,248.00 - $165,000.00/year. This ...

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Vice President Client Service information

See Raleigh, NC salary details

$77.3K

$158.7K

$254.7K

How much do vice president client service jobs pay per year?

As of Jul 31, 2026, the average yearly pay for vice president client service in Raleigh, NC is $158,660.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,600.00 and $172,500.00 per year, depending on experience, location, and employer.

What does a Vice President of Client Service do?

A Vice President of Client Service leads the client services department, ensuring high levels of customer satisfaction and retention. They oversee teams that manage client relationships, address client needs, and resolve issues efficiently. This role involves developing client service strategies, collaborating with other departments, and contributing to business growth by fostering strong client partnerships. Additionally, they analyze client feedback to improve processes and services.

What are the key skills and qualifications needed to thrive as a Vice President Client Service, and why are they important?

To thrive as a Vice President Client Service, you need extensive experience in client relationship management, business development, and a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Outstanding leadership, strategic thinking, and exceptional communication skills help foster client trust and drive team performance. These competencies ensure high client satisfaction, business growth, and effective leadership within a competitive market.

How does a Vice President Client Service typically collaborate with other departments to ensure client satisfaction?

A Vice President Client Service regularly collaborates with teams across sales, marketing, operations, and product development to deliver seamless client experiences. They often lead cross-functional meetings to align on client goals, address service issues, and develop tailored solutions. This role requires strong communication and negotiation skills to balance client expectations with company capabilities, fostering a culture of partnership and proactive problem-solving. Building and maintaining these interdepartmental relationships is essential for delivering consistent, high-quality service to clients.

What is the difference between Vice President Client Service vs Account Director?

AspectVice President Client ServiceAccount Director
CredentialsBachelor's degree; often MBA or related certificationsBachelor's degree; relevant certifications optional
Work EnvironmentExecutive leadership in client-focused departmentsClient management teams; project oversight
Employer & Industry UsageUsed in large agencies, consulting firms, and corporationsCommon in advertising, marketing, and consulting firms
Search & Comparison IntentUnderstanding senior client management rolesExploring client account management positions

The Vice President Client Service typically holds a senior leadership role overseeing client relationships at an executive level, while an Account Director manages client accounts directly, focusing on day-to-day client interactions and project delivery. Both roles require strong communication skills and industry experience, but the VP is more strategic and leadership-oriented, whereas the Account Director is more operational and client-focused.

What are the most commonly searched types of Client Service jobs in Raleigh, NC? The most popular types of Client Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Vice President Client Service jobs? Cities near Raleigh, NC with the most Vice President Client Service job openings:
Infographic showing various Vice President Client Service job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $158,660 per year, or $76.3 per hour.

Vice President of Business Development

Holt Brothers, Inc.

Raleigh, NC โ€ข On-site

$180 - $230/hr

Other

Re-posted 21 days ago


Job description

Holt Brothers Construction is an award-winning, Carolina-based, full-service construction firm focused on delivering thoughtful, high-quality projects with an emphasis on client service, community engagement, and teamwork. Founded by former NFL players Terrence and Torry Holt, the company brings a competitive spirit and collaborative mindset to every job, building spaces that make a lasting positive impact.

POSITION TITLE: Vice President of Business Development

REPORTS TO: President

DEPARTMENT: Operations

TYPE: Full time, Exempt

The Vice President of Business Development will serve as a vital member of the executive team, responsible for identifying and pursuing new business opportunities, cultivating and maintaining relationships with key clients, and coordinating with internal teams to ensure successful project delivery.

The Vice President of Business Development will directly oversee business development and marketing functions.

ESSENTIAL JOB FUNCTIONS, DUTIES, AND RESPONSIBILITIES Strategic Growth and Market Expansion
  • Develop and own the multi-year growth strategy, translating corporate objectives into actionable plans that deepen the presence in current markets and identify targeted expansion opportunities.
  • Continuously monitor industry trends, competitor activity, funding mechanisms, and regulatory changes to identify, evaluate, and prioritize new verticals, geographies, and adjacent market opportunities using clear ROI frameworks.
  • Track local and regional construction activity โ€“ permit volumes, infrastructure spending, real estate development pipelines โ€“ to anticipate demand shifts and position the company ahead of the market.
  • Act as a strategic partner on the executive team, aligning business development activities with broader corporate goals and contributing to decisions that shape the organization's long-term trajectory.
Revenue Generation and Relationship Building
  • Drive revenue growth by building and maintaining a comprehensive pipeline of commercial construction opportunities across CMAR, Design-Build, and General Contracting delivery methods for both private- and public-sector clients.
  • Lead the proposal process, including strategy, presentations, and contract negotiations, to put the companyโ€™s best foot forward on every pursuit.
  • Build and sustain long-term relationships with key stakeholders and decision-makers in the AEC industry to ensure the company's ongoing competitiveness and consistent project wins.
Marketing and Brand Management
  • Oversee all marketing initiatives, encompassing brand management, public relations, digital media, and advertising.
  • Guide the development of high-impact marketing collateral, project portfolios, and capability statements that effectively showcase our capabilities.
  • Manage the company's participation in trade shows, industry conferences, and professional associations to maintain brand visibility and connection.
Team Leadership and Performance
  • Lead, mentor, and develop the business development and marketing teams, fostering accountability, strong client engagement, and high performance.
  • Hold regular sales and pipeline meetings with senior leadership to track progress, set priorities, and align business development efforts.
  • Set and track key performance indicators (KPIs) across relationship development, pursuit activity, proposal win rates, awarded revenue, and progress toward annual and long-term goals.
Market Analysis and Executive Reporting
  • Stay current on construction market trends, capital project activity, owner priorities, and competitorsโ€™ strengths to identify risks and growth opportunities.
  • Provide leadership with regular forecasts, pipeline updates, marketing performance summaries, and data-driven recommendations to inform investment decisions and new initiatives.
  • Share marketplace observations that highlight opportunities for operational improvement, better positioning, or new strategic directions.
GENERAL BACKGROUND AND MINIMUM REQUIREMENTS Education/Experience
  • 10 to 15+ years of progressively senior experience in business development, marketing, or sales within the construction, engineering, or Architecture, Engineering, and Construction (AEC) industry.
  • A bachelorโ€™s degree in construction management, business administration, marketing, civil engineering, or a related field is preferred.
Safety Requirement
  • Working knowledge of construction site safety practices
  • Willingness to comply with all company and OSHA safety requirements
  • Must be able to wear required personal protective equipment (PPE), including a hard hat, safety vest, safety glasses, gloves, steel-toe boots, and other specialized equipment as required by the job.
Knowledge/Skills
  • Comfortable with Microsoft Office Suite, CRM platforms, SharePoint, Adobe, and other business development and marketing tools.
  • Strong communicator and relationship builder with a track record of securing major contracts and cultivating long-term client relationships.
  • Solid understanding of the construction industry โ€“ including delivery methods, market sectors, and the procurement process.
  • Experienced in leading complex pursuits from strategy through contract negotiation.
  • Strategic thinker who identifies growth opportunities, interprets market trends, and aligns business development with company goals.
  • Organized and efficient in managing multiple pursuits, priorities, and stakeholder relationships simultaneously.
  • Collaborative by nature โ€“ able to work with executive leadership, operations, preconstruction, and marketing teams to win work and retain clients.
Physical Demands and Work Environment

This role is primarily office-based, with regular client-facing interactions through meetings, presentations, networking events, and other business development activities. Travel to client sites, industry events, project locations, and company offices will be required regularly.

  • Ability to sit for extended periods while working on a computer, phone, or other standard office equipment.
  • Strong verbal and written communication skills for use in person, by phone, over video, and in presentations.
  • Ability to review and work with proposals, contracts, market data, reports, budgets, and other business development materials.
  • Ability to navigate active construction sites and partially completed structures during project visits.
  • Comfortable working occasionally in outdoor conditions while adhering to all required safety protocols.
WORK AUTHORIZATION

Applicants must be legally authorized to work in the United States. Holt Brothers Construction does not provide sponsorship for employment visas and will not consider applicants who require sponsorship now or in the future.

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