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Vice President Client Service Jobs (NOW HIRING)

cathaybank

AVP/VP, Client Service Manager

El Monte, CA

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

BNY

Vice President, Client Operations

Lake Mary, FL

Vice President, Client Operations At BNY, our culture allows us to run our company better and ... As a leading global financial services company at the heart of the global financial system, we ...

BNY

Vice President, Client Operations

Lake Mary, FL

Vice President, Client Operations At BNY, our culture allows us to run our company better and ... As a leading global financial services company at the heart of the global financial system, we ...

Pennymac

VP Client Management

Saint Louis, MO · On-site

$75K - $130K/yr

PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated ... As the VP Client Management , you will identify and launch strategic initiatives, focus on overall ...

BNY

Vice President, Client Operations

Lake Mary, FL

Vice President, Client Operations At BNY, our culture allows us to run our company better and ... As a leading global financial services company at the heart of the global financial system, we ...

Sagility LLC

Vice President Client Services

$141.80K - $181.70K/yr

The company optimizes the entire member/patient experience through service offerings for clinical ... Vice President Client Services,will be responsible for leading and optimizing our client services ...

Kantar Group

Vice President, Client Service

New York, NY · On-site +1

$128.90K - $157.53K/yr

Job Details Vice President, Client Service Location(s) Hybrid: New York, Norwalk, CT or Atlanta, GA Know your specialism An experienced, trusted adviser to Kantar's clients and people with inherent ...

Cathay Bank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with ...

Kantar

Vice President, Client Service

New York, NY · Hybrid

$128.90K - $157.53K/yr

Job Details Vice President, Client Service Location(s) Hybrid: New York, Norwalk, CT or Atlanta, GA Know your specialism An experienced, trusted adviser to Kantar's clients and people with inherent ...

Papaya Global

VP Client Success

Austin, TX · On-site +1

We are seeking a VP, Client Success to lead Papaya's global Account Management and Client Success organization. This role owns retention, renewals, and expansion across our customer base, ensuring ...

BNY

Vice President, Client Service Management

Boston, MA

$69K - $125K/yr

We're seeking a future team member for the role of Vice President, Client Service Management to join our Client Service Management team. This role will be based at either Everett, Boston, Pittsburgh ...

Papaya Global

VP Client Success

New York, NY · On-site +1

We are seeking a VP, Client Success to lead Papaya's global Account Management and Client Success organization. This role owns retention, renewals, and expansion across our customer base, ensuring ...

HealthTrust

VP Client Success

Franklin, TN

The VP Client Success oversees cross-functional collaboration to ensure customer value across ... Wellbeing support, including free counseling and referral services * Time away from work programs ...

New

cathaybank

VP, Client Service Manager

Los Angeles, CA

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

cathaybank

VP, Client Service Manager

Los Angeles, CA

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

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All JobsVice President Client Service Jobs

Vice President Client Service information

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$79.5K

$163.2K

$262K

How much do vice president client service jobs pay per year?

As of May 31, 2026, the average yearly pay for vice president client service in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Vice President Client Service, and why are they important?

To thrive as a Vice President Client Service, you need extensive experience in client relationship management, business development, and a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management tools, and data analytics systems is typically required. Outstanding leadership, strategic thinking, and exceptional communication skills help foster client trust and drive team performance. These competencies ensure high client satisfaction, business growth, and effective leadership within a competitive market.

How does a Vice President Client Service typically collaborate with other departments to ensure client satisfaction?

A Vice President Client Service regularly collaborates with teams across sales, marketing, operations, and product development to deliver seamless client experiences. They often lead cross-functional meetings to align on client goals, address service issues, and develop tailored solutions. This role requires strong communication and negotiation skills to balance client expectations with company capabilities, fostering a culture of partnership and proactive problem-solving. Building and maintaining these interdepartmental relationships is essential for delivering consistent, high-quality service to clients.

What does a Vice President of Client Service do?

A Vice President of Client Service leads the client services department, ensuring high levels of customer satisfaction and retention. They oversee teams that manage client relationships, address client needs, and resolve issues efficiently. This role involves developing client service strategies, collaborating with other departments, and contributing to business growth by fostering strong client partnerships. Additionally, they analyze client feedback to improve processes and services.

What is the difference between Vice President Client Service vs Account Director?

AspectVice President Client ServiceAccount Director
CredentialsBachelor's degree; often MBA or related certificationsBachelor's degree; relevant certifications optional
Work EnvironmentExecutive leadership in client-focused departmentsClient management teams; project oversight
Employer & Industry UsageUsed in large agencies, consulting firms, and corporationsCommon in advertising, marketing, and consulting firms
Search & Comparison IntentUnderstanding senior client management rolesExploring client account management positions

The Vice President Client Service typically holds a senior leadership role overseeing client relationships at an executive level, while an Account Director manages client accounts directly, focusing on day-to-day client interactions and project delivery. Both roles require strong communication skills and industry experience, but the VP is more strategic and leadership-oriented, whereas the Account Director is more operational and client-focused.

What cities are hiring for Vice President Client Service jobs? Cities with the most Vice President Client Service job openings:
What are the most commonly searched types of Client Service jobs? The most popular types of Client Service jobs are:
What states have the most Vice President Client Service jobs? States with the most job openings for Vice President Client Service jobs include:
Vice President Client Service jobs near you
Infographic showing various Vice President Client Service job openings in the United States as of May 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 67% Physical, and 33% Hybrid job distribution, with an average salary of $163,217 per year, or $78.5 per hour.
Vice President, Client Solutions - Project Farma

Vice President, Client Solutions - Project Farma

PerkinElmer

Raleigh, NC • On-site

$134.60K - $172.50K/yr

Full-time

Posted 4 days ago

PerkinElmer rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Vice President, Client Solutions - Project Farma
Location(s)
Raleigh, NC
Job Description
This is a full-time role with Project Farma, a PerkinElmer company. Candidates' MUST be local to the Raleigh-Durham area.
The Vice President of Client Solutions (VP, CS) is a senior executive responsible for strategic growth, relationship management of internal and external stake
The Vice President, Client Solutions (VP, CS) is a senior executive responsible for driving strategic growth, developing new business opportunities, and strengthening client relationships across Project Farma's life sciences consulting portfolio in the Southeast region. This role is pivotal in ensuring the firm is positioned as a trusted advisor and supplier across client organizations.
The VP, Client Solutions operates as a consultative seller with deep technical credibility in life sciences engineering and operations. The VP, Client Solutions drives revenue growth, fosters deep client relationships, and builds our sales pipeline, through uncovering potential leads, nurturing those leads and closing qualified opportunities. The VP, Client Solutions, brings deep credibility, extensive networks, and influence within the accounts they serve. They will work closely with Client Engagement (key account management), regional leaders, Principal Consultants, and delivery teams to build trust, align services with client needs, and surface new opportunities to position Project Farma as a trusted advisor within pharmaceutical, biotech, and advanced therapy organizations. They report to the SVP, Commercial Excellence and are a key contributor to the firm's overall commercial strategy and revenue targets.
Key Responsibilities
Strategic Account Leadership
  • Own and lead all client development activities within the Southeast Region, including prospect identification, qualification, and early-stage engagement.
  • Reactivate dormant client accounts through strategic outreach, relationship rebuilding, and identification of new entry points within previously served organizations.
  • Lead or support proposal development, including scope definition, pricing strategy, team selection, and presentation preparation.
  • Coordinate cross-functional pursuit teams-drawing on Practice Vice Presidents, Principal Consultants, and regional delivery leaders-to develop technically sound and commercially competitive proposals.
  • Lead client presentations, bid defenses, and scope negotiations with executive presence and professionalism.
  • Develop and maintain a library of case studies, capability statements, and pursuit collateral in collaboration with Marketing and Practice leadership.

Consultative Selling & Technical Credibility
  • Employ a consultative selling approach grounded in deep understanding of client operations, regulatory environments, and technical challenges across the life sciences value chain
  • Maintain strong working knowledge of all PF practice areas and service offerings to credibly diagnose client needs, scope engagements, and articulate differentiated value
  • Lead discovery conversations with client stakeholders at all levels-from site-level technical leaders to C-suite executives-to uncover root-cause challenges and frame solutions
  • Translate complex technical and operational requirements into compelling proposals and value propositions that differentiate PF from competitors
  • Stay current on industry trends, regulatory developments, and emerging client challenges to inform pursuit strategy and market positioning

Revenue Growth & Pipeline Conversion
  • Drive new logo acquisition by identifying, qualifying, and converting prospects in target sectors including pharma, biotech, cell and gene therapy, and advanced manufacturing
  • Set and achieve annual bookings and revenue targets as established by the SVP, Commercial Excellence.
  • Maintain a robust pipeline of qualified opportunities that support forecast accuracy and revenue commitments.
  • Conduct rigorous win/loss analysis on completed pursuits and apply lessons learned to continuously improve conversion rates.

Collaboration & Intelligence Sharing
  • Partner closely with VP, Client Engagement team to ensure smooth transition of new accounts into long-term relationship management.
  • Collaborate with Regional Vice Presidents and Practice Vice Presidents to align pursuit strategies with delivery capacity and regional priorities.
  • Coordinate with Marketing on campaign execution, event planning, and demand generation initiatives.
  • Share market insights and emerging client needs with internal teams to inform service development and strategic positioning.
  • Mentor and coach business development team members on consultative selling techniques, pursuit strategy, and client engagement.
  • Support the development and refinement of PF's commercial playbooks, pursuit frameworks, and sales enablement tools.

Market Presence & Thought Leadership
  • Represent Project Farma at industry conferences, trade shows, and professional associations (e.g., ISPE, PDA, INTERPHEX), and networking forums to generate leads and elevate brand visibility.
  • Contribute to thought leadership initiatives including webinars, panel discussions, white papers, and social media engagement to position PF as a market leader.
  • Monitor competitive landscape, market trends, and emerging opportunities within life sciences consulting, capital project delivery, and technical operations.
  • Leverage digital selling platforms (e.g., LinkedIn, industry databased, intent data) to supplement traditional relationship-based prospecting.

Internal Governance & Commercial Operations
  • Maintain accurate, real-time pipeline data within Salesforce CRM, including opportunity stage, probability, expected close date, and projected value.
  • Execute disciplined sales reporting, forecasting, and pipeline reviews as required by the SVP, Commercial Excellence.
  • Ensure sales presentations, pitch decks, and pursuit materials are current and aligned with PF's brand and messaging standards.
  • Participate in weekly business development meetings and contribute to commercial planning cadences.

Experience Required
  • Education: Bachelor's Degree in Life Science, Engineering, or related discipline (OR a combination of equivalent experience in CQV engineering, cGMP facility start-up, project management and/or comparable military experience).
  • Industry Expertise: 20+ years in life sciences, biotech, or technical consulting with a strong understanding of regulatory environments, R&D, manufacturing, and commercialization.
  • Client Leadership: Proven track record of managing $10M+ accounts with complex stakeholder ecosystems. Minimum 7 years of progressive business development, sales leadership, or client-facing commercial experience within consulting or professional services.
  • Strategic Thinking: Ability to synthesize market trends, client needs, and internal capabilities into actionable strategies.
  • Commercial Acumen: Deep experience in consultative selling, contract negotiation, and value-based pricing.
  • Operational Excellence: Familiarity with delivery models, project governance, and performance metrics in a professional services context.
  • Technology Proficiency: Experience with CRM/PSA platforms, data visualization tools, and collaboration platforms. Preferred experience with Salesforce and/or Kantata.
  • Communication: Exceptional communication, negotiation, and executive presentation skills.
  • Travel: Willingness to travel up to 50-75% or as required.

Other Preferred
  • Advanced degree (MBA, MS, or PhD) in engineering, life sciences, or business.
  • Prior consulting or project delivery experience within life sciences environments.
  • Established professional network within pharmaceutical, biotech, or cell and gene therapy organizations.
  • Experience with value-based or solution selling methodologies.
  • Active participation in industry organizations such as ISPE, PDA, or RAPS.

PerkinElmer/Project Farma is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer/Project Farma is committed to a culturally diverse workforce.
Applicants must be authorized to work in the United States on a full-time basis. We will not sponsor applicants for current or future work visas for this position. This position may require significant travel to support project and business needs. We cannot employ anyone with an invalid driver's license.
The annual compensation range for this full-time position is $180,000 - 240,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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