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Verizon Help Desk Jobs (NOW HIRING)

Waterstone on High Ridge

Front Desk Receptionist

Stamford, CT · On-site

$16 - $20.50/hr

Verizon Cell phone Discount * Wishbone Pet Insurance Discount * Training and Growth Opportunities ... Some experience in a Senior Living or Assisted Living community is helpful. If you have a strong ...

Waterstone of Lexington

Front Desk Receptionist

Stamford, CT · On-site

$16 - $20.50/hr

Verizon Cell phone Discount * Wishbone Pet Insurance Discount * Training and Growth Opportunities ... Some experience in a Senior Living or Assisted Living community is helpful. If you have a strong ...

Waterstone on High Ridge

Front Desk Receptionist

Stamford, CT · On-site

$16 - $20.50/hr

Verizon Cell phone Discount * Wishbone Pet Insurance Discount * Training and Growth Opportunities ... Some experience in a Senior Living or Assisted Living community is helpful. If you have a strong ...

Verizon

Lead-Inside Sales

San Diego, CA · On-site

Partner with other departments such as the Solutions Desk, Implementation and Deployment to ensure ... designed to help you move forward in your career, and in areas of your life outside of Verizon.

Benchmark

$16 - $17/hr

... such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details Westin ... Your Role: * Help guests discover their "Wanderlust" experience * Provide exceptional customer ...

Waterstone at Wellesley

Front Desk Concierge

Nashua, NH

$15 - $18/hr

Verizon Cell phone Discount * Wishbone Pet Insurance Discount * Training and Growth Opportunities ... Some experience in a Senior Living or Assisted Living community is helpful. If you have a strong ...

Bridges by EPOCH at Westwood

Front Desk Concierge

Nashua, NH · On-site

$15 - $18/hr

Verizon Cell phone Discount * Wishbone Pet Insurance Discount * Training and Growth Opportunities ... Some experience in a Senior Living or Assisted Living community is helpful. If you have a strong ...

New

Bridges by EPOCH at Nashua

Front Desk Concierge

Nashua, NH

$15.25 - $18.25/hr

Verizon Cell phone Discount * Wishbone Pet Insurance Discount * Training and Growth Opportunities ... Some experience in a Senior Living or Assisted Living community is helpful. If you have a strong ...

Bridges by EPOCH at Nashua

Front Desk Concierge

Nashua, NH · On-site

$15.25 - $18.25/hr

Verizon Cell phone Discount * Wishbone Pet Insurance Discount * Training and Growth Opportunities ... Some experience in a Senior Living or Assisted Living community is helpful. If you have a strong ...

Bridges by EPOCH at Nashua

Front Desk Concierge

Nashua, NH · On-site

$15.25 - $18.25/hr

Verizon Cell phone Discount * Wishbone Pet Insurance Discount * Training and Growth Opportunities ... Some experience in a Senior Living or Assisted Living community is helpful. If you have a strong ...

Husch Blackwell

IT Operations Specialist

Phoenix, AZ · On-site

... Verizon and ATT. • Support mobile users working with standard wireless connections, broadband ... Required : • High School Diploma or GED required • 3+ years' relevant Help Desk experience ...

Benchmark

$13 - $16.50/hr

... such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details Westin ... We believe in the power of hospitality and seek individuals to help us bring this virtue to life.

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Verizon Help Desk information

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How much do verizon help desk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for verizon help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Verizon Help Desk?

A Verizon Help Desk is a support service provided by Verizon to assist customers with technical issues, account management, and troubleshooting related to Verizon products and services. This includes help with wireless phones, internet connections, billing, and service outages. The Help Desk can be reached through phone, online chat, or in-person at select locations. Representatives are trained to resolve a wide range of issues and escalate complex cases when necessary.

What are the key skills and qualifications needed to thrive as a Verizon Help Desk representative, and why are they important?

To thrive as a Verizon Help Desk representative, you need strong troubleshooting abilities, customer service experience, and a solid understanding of telecommunications, often supported by a high school diploma or relevant technical certifications. Familiarity with ticketing systems, remote desktop support tools, and CRM software is typically required. Excellent communication, patience, and problem-solving skills help you address customer concerns and resolve issues efficiently. These skills are essential for delivering timely technical support and ensuring a positive customer experience.

What are some common challenges faced by Verizon Help Desk professionals, and how can they be managed effectively?

Verizon Help Desk professionals often encounter challenges such as handling high call volumes, troubleshooting diverse technical issues, and maintaining customer satisfaction under pressure. Success in this role typically involves strong communication skills, patience, and the ability to prioritize tasks efficiently. Teamwork is essential, as help desk staff regularly collaborate with technical specialists and escalate complex issues when needed. Staying organized and making use of internal knowledge bases can also help manage the fast-paced environment effectively.

What is the difference between Verizon Help Desk vs Verizon Customer Support Specialist?

AspectVerizon Help DeskVerizon Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; customer service training
Work EnvironmentCall centers, technical support teamsCall centers, customer service departments
Employer & Industry UsageTelecommunications, IT supportTelecommunications, customer service

The Verizon Help Desk primarily focuses on technical troubleshooting and resolving network or device issues, often requiring technical certifications. In contrast, the Verizon Customer Support Specialist emphasizes customer service, billing inquiries, and general support. Both roles operate in similar environments and are essential to Verizon's customer service operations, but they differ in technical complexity and focus.

More about Verizon Help Desk jobs
What cities are hiring for Verizon Help Desk jobs? Cities with the most Verizon Help Desk job openings:
What are the most commonly searched types of Verizon Help Desk jobs? The most popular types of Verizon Help Desk jobs are:
What states have the most Verizon Help Desk jobs? States with the most job openings for Verizon Help Desk jobs include:
What job categories do people searching Verizon Help Desk jobs look for? The top searched job categories for Verizon Help Desk jobs are:
Verizon Help Desk jobs near you
Infographic showing various Verizon Help Desk job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 46% Full Time, 10% Part Time, 4% Temporary, 38% Contract, and 1% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Front Desk Receptionist

Waterstone on High Ridge

Stamford, CT • On-site

$16 - $20.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Come thrive with us at our exquisite Senior Living Community, Waterstone on High Ridge in Stamford! We are NOW HIRING a Front Desk Concierge/Receptionist at our extraordinary senior living community!
*PART-TIME, Sunday 8am-4pm and Monday, Tuesday, Friday 4pm-8pm
What Makes Waterstone a Great Place to Work?
Working at EPOCH Senior Living is rewarding and purpose-giving! Do you want to thrive at work in an upbeat, fun and friendly work culture that is life-giving to others? Our team members inspire each other as we honor the lives of the generation before us. We understand the key to success is in hiring talented, dedicated, and knowledgeable individuals who share our mission, and we want you!
If you are dependable, compassionate, and genuinely interested in making life healthier and happier for seniors, you would find the perfect fit at EPOCH Senior Living! Here, you'll find close-knit teams of remarkable people working together at our network of premier senior living communities throughout the Northeast - all with the common goal of delivering an exceptional senior living experience for our residents.
At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel valued, creativity is fostered and employees and residents feel connected like family.
Why Choose EPOCH Senior Living?
We offer competitive payand a generous benefits package for full-time team members that starts on the 1st of the month following the date of hire and 30 hours per week! Ask us about the benefits we offer to our part-time team members. We understand the importance of family and encourage a work/life balance. We offer paid time off, sick time, 7 paid holidays and 3 floating personal holidays per calendar year.
Full-Time Benefits Package
  • Medical Plans and Dental Plans with Blue Cross Blue Shield
  • Vision Plan
  • Flexible Spending Accounts
  • 401(K) Auto Enrollment through Fidelity after 30 days with a discretionary company match
  • $50,000 Life Insurance Policy
  • VOYA Voluntary Benefits Critical Illness and Accident
  • Verizon Cell phone Discount
  • Wishbone Pet Insurance Discount
  • Training and Growth Opportunities
  • Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable
  • Free Parking
  • $1,500 Refer a Friend Bonus Incentive

Responsibilities
  • The front desk reception is responsible for answering phones, reception, greeting visitors and administrative responsibilities.
  • The front desk concierge works with families and liaisons between department managers.

Qualifications
  • Candidates must be pleasant, able to work with others and some office experience helpful.
  • Must be outgoing and personable, good communicator, courteous and have excellent customer service skills.
  • Computer and phone experience required.
  • Some experience in a Senior Living or Assisted Living community is helpful.

If you have a strong passion for seniors, we invite you to become part of an EPOCH team!
"I love knowing that I've made a positive impact on my residents or coworkers. Sometimes it's as small as a hug, a compliment, or spending a little extra time...I call that my second paycheck!"
- Eileen, Dietary Aide at Bridges® Nashua
Waterstone on High Ridge
215 High Ridge Rd
Stamford, CT 06905
Walk-In's Welcome!
www.epochsl.com
About EPOCH Senior Living
Founded in 1997 and known for delivering outstanding service, EPOCH Senior Living currently operates a network of premier senior living communities throughout the Northeast. With eleven communities, Bridges® by EPOCH is New England's largest stand-alone memory care assisted living provider. Offering a range of living options, including independent living, assisted living and memory care supported by Bridges®, Waterstone communities are known for offering seniors 62 and over a luxury senior living experience.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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