Why this role is on the menu The CX Shopper Vendor Management team at Instacart is dedicated to ... Scorecards, dashboards, and operational trackers are maintained and continuously improved, giving ...
Why this role is on the menu The CX Shopper Vendor Management team at Instacart is dedicated to ... Scorecards, dashboards, and operational trackers are maintained and continuously improved, giving ...
Job Summary Provides support to Molina Vendor Operations through program management, including policy, workflow and process documentation, management of program controls, vendor practices, budgets ...
Job Summary Provides support to Molina Vendor Operations through program management, including policy, workflow and process documentation, management of program controls, vendor practices, budgets ...
Program Manager (Vendor Operations - MST hours)
Long Beach, CA · On-site
$66K - $129K/yr
Job Summary Provides support to Molina Vendor Operations through program management, including policy, workflow and process documentation, management of program controls, vendor practices, budgets ...
Program Manager (Vendor Operations - MST hours)
Long Beach, CA · On-site
$66K - $129K/yr
Job Summary Provides support to Molina Vendor Operations through program management, including policy, workflow and process documentation, management of program controls, vendor practices, budgets ...
Assists and supports the Manager of Maintenance Vendor Operations and other senior management in projecting a strong commitment to the uncompromising promotion of safety and regulatory compliance.
Assists and supports the Manager of Maintenance Vendor Operations and other senior management in projecting a strong commitment to the uncompromising promotion of safety and regulatory compliance.
... manage incoming vendor inquiries to support active orders. • Ensure accurate fee management and proper documentation for each order. • Confirm vendor compliance with operational requirements. • ...
... manage incoming vendor inquiries to support active orders. • Ensure accurate fee management and proper documentation for each order. • Confirm vendor compliance with operational requirements. • ...
Program Manager (Vendor Operations - MST hours)
Albuquerque, NM · On-site
$66K - $129K/yr
Job Summary Provides support to Molina Vendor Operations through program management, including policy, workflow and process documentation, management of program controls, vendor practices, budgets ...
Program Manager (Vendor Operations - MST hours)
Albuquerque, NM · On-site
$66K - $129K/yr
Job Summary Provides support to Molina Vendor Operations through program management, including policy, workflow and process documentation, management of program controls, vendor practices, budgets ...
Program Manager, AI Transformation & Continuous Improvement, Vendor Operations
Reno, NV · On-site
$94K - $126K/yr
... operational excellence, and change management. The ideal candidate will build scalable improvement systems, champion AI-driven innovation, and advance Vendor Operations toward a Frontier Firm model ...
Program Manager, AI Transformation & Continuous Improvement, Vendor Operations
Reno, NV · On-site
$94K - $126K/yr
... operational excellence, and change management. The ideal candidate will build scalable improvement systems, champion AI-driven innovation, and advance Vendor Operations toward a Frontier Firm model ...
Program Manager (Vendor Operations - MST hours)
Santa Fe, NM · On-site
$66K - $129K/yr
Job Summary Provides support to Molina Vendor Operations through program management, including policy, workflow and process documentation, management of program controls, vendor practices, budgets ...
Program Manager (Vendor Operations - MST hours)
Santa Fe, NM · On-site
$66K - $129K/yr
Job Summary Provides support to Molina Vendor Operations through program management, including policy, workflow and process documentation, management of program controls, vendor practices, budgets ...
Program Manager (Vendor Operations - MST hours)
Las Cruces, NM · On-site
$66K - $129K/yr
Job Summary Provides support to Molina Vendor Operations through program management, including policy, workflow and process documentation, management of program controls, vendor practices, budgets ...
Program Manager (Vendor Operations - MST hours)
Las Cruces, NM · On-site
$66K - $129K/yr
Job Summary Provides support to Molina Vendor Operations through program management, including policy, workflow and process documentation, management of program controls, vendor practices, budgets ...
Program Manager (Vendor Operations - MST hours)
Rio Rancho, NM · On-site
$66K - $129K/yr
Job Summary Provides support to Molina Vendor Operations through program management, including policy, workflow and process documentation, management of program controls, vendor practices, budgets ...
Program Manager (Vendor Operations - MST hours)
Rio Rancho, NM · On-site
$66K - $129K/yr
Job Summary Provides support to Molina Vendor Operations through program management, including policy, workflow and process documentation, management of program controls, vendor practices, budgets ...
Program Manager (Vendor Operations - MST hours)
Roswell, NM · On-site
$66K - $129K/yr
Job Summary Provides support to Molina Vendor Operations through program management, including policy, workflow and process documentation, management of program controls, vendor practices, budgets ...
Program Manager (Vendor Operations - MST hours)
Roswell, NM · On-site
$66K - $129K/yr
Job Summary Provides support to Molina Vendor Operations through program management, including policy, workflow and process documentation, management of program controls, vendor practices, budgets ...
Sourcing Coordinator - Vendor Operations
Snohomish, WA · On-site
$18 - $21/hr
This role connects Sourcing, Operations, Account Management, and Vendor Management by ensuring vendors are identified, qualified, onboarded, compliant, and operationally ready. This is not a strictly ...
Quick apply
Sourcing Coordinator - Vendor Operations
Snohomish, WA · On-site
$18 - $21/hr
This role connects Sourcing, Operations, Account Management, and Vendor Management by ensuring vendors are identified, qualified, onboarded, compliant, and operationally ready. This is not a strictly ...
$251 - $376/hr
You will develop your team's capabilities in vendor management, production operations, and quality oversight while establishing the frameworks and processes that enable consistent, scalable execution.
New
$251 - $376/hr
You will develop your team's capabilities in vendor management, production operations, and quality oversight while establishing the frameworks and processes that enable consistent, scalable execution.
New
AIML Data Operations, Senior Vendor Manager
Cupertino, CA · On-site
$251 - $376/hr
You will develop your team's capabilities in vendor management, production operations, and quality oversight while establishing the frameworks and processes that enable consistent, scalable execution.
New
AIML Data Operations, Senior Vendor Manager
Cupertino, CA · On-site
$251 - $376/hr
You will develop your team's capabilities in vendor management, production operations, and quality oversight while establishing the frameworks and processes that enable consistent, scalable execution.
New
Partners with Originations and internal teams to onboard and manage vendors. * Performs monthly quality assurance and compliance audits. Provides operational support across platform during periods of ...
Partners with Originations and internal teams to onboard and manage vendors. * Performs monthly quality assurance and compliance audits. Provides operational support across platform during periods of ...
AIML Data Operations, Senior Vendor Manager
Austin, TX · On-site
$251 - $376/hr
You will develop your team's capabilities in vendor management, production operations, and quality oversight while establishing the frameworks and processes that enable consistent, scalable execution.
New
AIML Data Operations, Senior Vendor Manager
Austin, TX · On-site
$251 - $376/hr
You will develop your team's capabilities in vendor management, production operations, and quality oversight while establishing the frameworks and processes that enable consistent, scalable execution.
New
This role connects Sourcing, Operations, Account Management, and Vendor Management by ensuring vendors are identified, qualified, onboarded, compliant, and operationally ready. This is not a strictly ...
This role connects Sourcing, Operations, Account Management, and Vendor Management by ensuring vendors are identified, qualified, onboarded, compliant, and operationally ready. This is not a strictly ...
Program Manager III, Vendor Operations Management, Search
Mountain View, CA · On-site
$147 - $216/hr
# Program Manager III, Vendor Operations Management, SearchGoogle • onsite • 100 Bay Vw Dr, Mountain View, CA 94043, USA • full\_timePay: USD 147000.00 - USD 216000.00 / unspecifiedBusinesses of ...
Program Manager III, Vendor Operations Management, Search
Mountain View, CA · On-site
$147 - $216/hr
# Program Manager III, Vendor Operations Management, SearchGoogle • onsite • 100 Bay Vw Dr, Mountain View, CA 94043, USA • full\_timePay: USD 147000.00 - USD 216000.00 / unspecifiedBusinesses of ...
1KD THR Property Management LP is seeking a National Program Manager to manage operations related to property management, focusing on vendor experience and compliance. The role emphasizes optimizing ...
1KD THR Property Management LP is seeking a National Program Manager to manage operations related to property management, focusing on vendor experience and compliance. The role emphasizes optimizing ...
This role connects Sourcing, Operations, Account Management, and Vendor Management by ensuring vendors are identified, qualified, onboarded, compliant, and operationally ready. This is not a strictly ...
This role connects Sourcing, Operations, Account Management, and Vendor Management by ensuring vendors are identified, qualified, onboarded, compliant, and operationally ready. This is not a strictly ...
Vendor Operations Manager information
See salary details
$37K - $49.4K
2% of jobs
$49.4K - $61.8K
11% of jobs
$61.8K - $74.2K
9% of jobs
$76.4K is the 25th percentile. Wages below this are outliers.
$74.2K - $86.6K
17% of jobs
The median wage is $97.5K / yr.
$86.6K - $99K
13% of jobs
$110.5K is the 75th percentile. Wages above this are outliers.
$99K - $111.5K
25% of jobs
$111.5K - $123.9K
15% of jobs
$123.9K - $136.3K
2% of jobs
$136.3K - $148.7K
3% of jobs
$148.7K - $161.1K
1% of jobs
$161.1K - $173.5K
2% of jobs
$37K
$99.6K
$173.5K
How much do vendor operations manager jobs pay per year?
As of Sep 7, 2026, the average yearly pay for vendor operations manager in the United States is $99,621.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $113,500.00 per year, depending on experience, location, and employer.
What is a vendor operations manager?
Vendor Operations Managers are professionals responsible for overseeing and managing relationships with external vendors or suppliers. They ensure that vendors meet company standards for quality, cost, and delivery, and often handle contract negotiations, performance monitoring, and issue resolution. These managers work closely with internal teams to align vendor services with business objectives and may also be involved in sourcing new vendors as needed. Their goal is to optimize vendor performance and maintain strong, mutually beneficial partnerships.
How does a vendor operations manager typically collaborate with internal teams to ensure seamless vendor performance?
Vendor Operations Managers frequently work cross-functionally with procurement, finance, and supply chain teams to align vendor capabilities with organizational goals. This involves regular meetings to review vendor performance metrics, address any supply issues, and coordinate on contract negotiations or compliance requirements. Effective communication and problem-solving skills are key, as the role often serves as the bridge between external vendors and internal stakeholders. By fostering strong relationships and clear expectations, Vendor Operations Managers help ensure that vendors consistently deliver quality and value.
What are the key skills and qualifications needed to thrive as a vendor operations manager, and why are they important?
To thrive as a Vendor Operations Manager, you need expertise in supply chain management, contract negotiation, and vendor relationship management, often supported by a business degree or relevant certification. Familiarity with procurement software, ERP systems, and compliance tools is typically required. Strong communication, analytical thinking, and problem-solving abilities set outstanding professionals apart in this role. These skills ensure efficient operations, cost control, and strong vendor partnerships, directly impacting organizational performance.
What is the difference between Vendor Operations Manager vs Vendor Account Manager?
| Aspect | Vendor Operations Manager | Vendor Account Manager |
|---|---|---|
| Primary Focus | Oversees vendor processes, logistics, and operational efficiency | Manages client/vendor relationships and account satisfaction |
| Responsibilities | Streamlining vendor workflows, compliance, and performance metrics | Building relationships, negotiating contracts, and ensuring client needs are met |
| Work Environment | Operations teams, logistics, supply chain | Sales, client services, account management |
| Required Skills | Process management, logistics, vendor compliance | Communication, relationship building, negotiation |
The Vendor Operations Manager primarily focuses on optimizing vendor processes and operational efficiency, while the Vendor Account Manager emphasizes maintaining strong client/vendor relationships and ensuring customer satisfaction. Both roles are essential in vendor management but serve different functions within the supply chain and client service spectrum.
More about Vendor Operations Manager jobs
What cities are hiring for Vendor Operations Manager jobs?
Cities with the most Vendor Operations Manager job openings:
What states have the most Vendor Operations Manager jobs?
States with the most job openings for Vendor Operations Manager jobs include:
What job categories do people searching Vendor Operations Manager jobs look for?
The top searched job categories for Vendor Operations Manager jobs are:
Instacart rating
6.9
Based on 33 frontline employees who took The Breakroom Quiz
35th of 64 rated delivery companies
Job description
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Why this role is on the menu
The CX Shopper Vendor Management team at Instacart is dedicated to empowering Shoppers to deliver exceptional service. By providing co-pilot support and leveraging data-driven insights, the team enhances processes, drives innovation, and ensures a seamless experience for both Shoppers and customers. Operating within a fast-paced, cross-functional environment and working closely with a network of BPO partners, this role is what keeps high standards of quality, efficiency, and operational excellence front and center across the shopper support ecosystem.
Without this owner in place, vendor performance gaps surface too slowly and the data informing decisions loses its reliability. A year from now, this person will have tightened the feedback loop between Instacart and its BPO partners, built scorecards the broader team trusts, and brought the operational discipline that lets the team continue to innovate at scale.
What you'll cook up in your first year
The secret ingredients we're looking for
Must-have pantry staples (Minimum Qualifications)
Optional garnishes (Preferred Qualifications)
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$94,000-$99,000 USD
WA
$90,000-$95,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$86,000-$90,500 USD
All other states
$78,000-$82,500 USD
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Why this role is on the menu
The CX Shopper Vendor Management team at Instacart is dedicated to empowering Shoppers to deliver exceptional service. By providing co-pilot support and leveraging data-driven insights, the team enhances processes, drives innovation, and ensures a seamless experience for both Shoppers and customers. Operating within a fast-paced, cross-functional environment and working closely with a network of BPO partners, this role is what keeps high standards of quality, efficiency, and operational excellence front and center across the shopper support ecosystem.
Without this owner in place, vendor performance gaps surface too slowly and the data informing decisions loses its reliability. A year from now, this person will have tightened the feedback loop between Instacart and its BPO partners, built scorecards the broader team trusts, and brought the operational discipline that lets the team continue to innovate at scale.
What you'll cook up in your first year
- BPO vendor performance is monitored daily, with KPI variances surfaced quickly and root cause analysis driving timely corrective action across the network.
- Scorecards, dashboards, and operational trackers are maintained and continuously improved, giving the team real-time visibility into vendor health and translating raw data into clear recommendations.
- Onboarding, milestone tracking, and off-boarding coordination with BPO partners are handled with precision, with complex issues escalated to the right stakeholders at the right time.
- Quality and training programs are supported through nesting coordination and QA trend reporting, bridging execution with continuous improvement across vendor partners.
- Cross-team initiatives and Vendor Management strategy projects are advanced through stakeholder materials, process compliance reviews, and hands-on project contributions.
The secret ingredients we're looking for
Must-have pantry staples (Minimum Qualifications)
- Bachelor's degree in business, economics, operations, or a related field, or equivalent practical experience
- 2 to 4 years of experience in project coordination, customer support operations, or BPO-related roles.
- Demonstrated data analysis skills, including the ability to translate data into actionable insights and recommendations.
- Strong written and verbal communication skills, with experience presenting clearly to peers and external vendor stakeholders.
- Proven ability to manage multiple priorities simultaneously in a fast-paced, constantly evolving environment.
- Strong organizational skills and attention to detail, with a track record of following through on commitments and escalating appropriately.
- Willingness to travel approximately 25% domestically and internationally.
- Availability to work Eastern Time Zone business hours.
Optional garnishes (Preferred Qualifications)
- Familiarity with SQL or data querying tools; experience with Salesforce or a similar CRM platform.
- Experience supporting nesting, training coordination, or quality assurance programs within a BPO environment.
- Customer-centric mindset with a genuine passion for operational excellence and continuous improvement.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$94,000-$99,000 USD
WA
$90,000-$95,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$86,000-$90,500 USD
All other states
$78,000-$82,500 USD
What Instacart employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Instacart
Sourced by ZipRecruiter
Instacart, based in San Francisco, CA, US, operates within the retail industry, specifically grocery delivery and pick-up service. It is recognized as a pioneer in this field, delivering fresh groceries from local stores directly to customers' doors. The company, which launched its services in 2012, continues to pioneer change in the online grocery shopping sector through its commitment to cutting-edge technology, new business ideas, and dedicated service.
Industry
Technology, communication and media
Company size
10,000+ Employees
Headquarters location
San Francisco, CA, US
Year founded
2012