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Universal Banker Jobs in Virginia (NOW HIRING)

Burke & Herbert Bank & Trust

Universal Banker

Winchester, VA · On-site

$17.50 - $21.75/hr

Universal Banker CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager Summary/Objective Under the direction of bank management, performs a wide variety of duties between the teller line and ...

New

Trustar Bank

Universal Banker

Mclean, VA · On-site

$25/hr

The Universal Banker is empowered to own the entire customer experience. The Universal Banker must follow all established policies and procedures of the bank. Summary of Job Duties: * While ...

Trustar Bank

Universal Banker

Fairfax, VA · On-site

The Universal Banker is empowered to own the entire customer experience. The Universal Banker must follow all established policies and procedures of the bank. Summary of Job Duties: * While ...

Trustar Bank

Universal Banker

Mclean, VA

$25/hr

The Universal Banker is empowered to own the entire customer experience. The Universal Banker must follow all established policies and procedures of the bank. Summary of Job Duties: * While ...

Trustar Bank

Universal Banker

Fairfax, VA · On-site

The Universal Banker is empowered to own the entire customer experience. The Universal Banker must follow all established policies and procedures of the bank. Summary of Job Duties: * While ...

Trustar Bank

Universal Banker

Mclean, VA

$25/hr

The Universal Banker is empowered to own the entire customer experience. The Universal Banker must follow all established policies and procedures of the bank. Summary of Job Duties: * While ...

Trustar Bank

Universal Banker

Fairfax, VA · On-site

The Universal Banker is empowered to own the entire customer experience. The Universal Banker must follow all established policies and procedures of the bank. Summary of Job Duties: * While ...

New Horizon Bank

Universal Banker

Powhatan, VA · On-site

$45K - $62K/yr

Universal Banking & Relationship Support * Partner with Treasury Management and Commercial Banking teams to open new accounts, onboard new clients, coordinate implementations, and ensure ongoing ...

Presidential Bank FSB

Universal Banker

Mclean, VA · On-site

$18.25 - $22.75/hr

Description The Universal Banker is responsible for providing efficient and accurate transaction processing, delivering exceptional customer service, and supporting branch sales goals. This role ...

Presidential Bank

Universal Banker

Mclean, VA · On-site

$18.25 - $22.75/hr

The Universal Banker is responsible for providing efficient and accurate transaction processing, delivering exceptional customer service, and supporting branch sales goals. This role combines the ...

United Bank

Universal Banker

Glen Allen, VA · On-site

$17 - $21.25/hr

The Universal Banker provide a proactive, consultative style of banking that builds customer relationships based on trust and the ability to identity financial needs and recommend solutions. You will ...

Presidential Bank FSB

Universal Banker

Mclean, VA · On-site

$18.25 - $22.75/hr

The Universal Banker is responsible for providing efficient and accurate transaction processing, delivering exceptional customer service, and supporting branch sales goals. This role combines the ...

United Bank

Universal Banker

Richmond, VA · On-site

$16.75 - $20.75/hr

The Universal Banker provide a proactive, consultative style of banking that builds customer relationships based on trust and the ability to identity financial needs and recommend solutions. You will ...

United Bank

Universal Banker

Richmond, VA · On-site

$17.75 - $22.25/hr

The Universal Banker provide a proactive, consultative style of banking that builds customer relationships based on trust and the ability to identity financial needs and recommend solutions. You will ...

United Bank

Universal Banker

Midlothian, VA · On-site

$17 - $21.25/hr

The Universal Banker provide a proactive, consultative style of banking that builds customer relationships based on trust and the ability to identity financial needs and recommend solutions. You will ...

United Bank

Universal Banker

Glen Allen, VA · On-site

$16.75 - $21/hr

The Universal Banker provide a proactive, consultative style of banking that builds customer relationships based on trust and the ability to identity financial needs and recommend solutions. You will ...

United Bank

Universal Banker

Richmond, VA · On-site

$16.75 - $20.75/hr

The Universal Banker provide a proactive, consultative style of banking that builds customer relationships based on trust and the ability to identity financial needs and recommend solutions. You will ...

The Freedom Bank of Virginia

Universal Banker

Reston, VA

$18.75 - $23.50/hr

The Universal Banker is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and ...

The Freedom Bank of Virginia

Universal Banker

Vienna, VA · On-site

$18 - $22.50/hr

The Universal Banker is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and ...

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All JobsUniversal Banker JobsUniversal Banker Jobs in Virginia

Universal Banker information

See Virginia salary details

$12

$19

$25

How much do universal banker jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for universal banker in Virginia is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.44 per hour, depending on experience, location, and employer.

What is a universal banker?

Universal Bankers are versatile banking professionals trained to handle a wide range of customer needs within a bank branch. They perform both traditional teller transactions and personal banking services, such as opening accounts, assisting with loans, and providing financial advice. This role is designed to improve customer service by allowing one person to address multiple banking needs, making the banking experience more efficient and personalized.

What does a universal banker do?

A universal banker is a customer-facing position in a bank. As a universal banker, your responsibilities include opening new accounts, assisting customers with transactions, reviewing documents for accuracy or legal compliance, and verifying the identity of account holders. Some universal bankers provide personal banking services for individuals or businesses to help manage their investments. Other universal bankers are loan clerks who assist customers with applications. You can most commonly find employment opportunities with commercial banks, although many industries also hire universal bankers, such as investment firms.

What are the key skills and qualifications needed to thrive as a universal banker?

To thrive as a Universal Banker, you need a solid understanding of banking products, sales, and customer service, typically backed by a high school diploma or associate degree. Familiarity with core banking systems, digital banking platforms, and cash handling procedures is essential. Strong communication, problem-solving, and relationship-building skills help you exceed customer expectations and work effectively with team members. These competencies are crucial for driving customer satisfaction, meeting sales goals, and ensuring accurate financial transactions.

How does a universal banker typically balance customer service with sales responsibilities?

Universal Bankers are expected to provide excellent customer service while also identifying opportunities to recommend banking products that meet clients' needs. This balance is achieved by actively listening to customers, understanding their financial goals, and offering tailored solutions rather than aggressive sales pitches. Universal Bankers often rotate between teller duties and personal banking tasks, making adaptability and a customer-focused mindset essential. Successful Universal Bankers view sales as a natural extension of service, building trust with clients and fostering long-term relationships.

What is the difference between Universal Banker vs Teller?

AspectUniversal BankerTeller
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBank branches, handling multiple banking servicesBank counters, primarily cash transactions
Job ResponsibilitiesCustomer service, account opening, loan processing, cash handlingCash transactions, deposits, withdrawals, basic customer inquiries
Employer & Industry UsageCommercial banks, credit unionsCommercial banks, credit unions

Universal Bankers have a broader role, handling various banking services and customer needs, while Tellers focus mainly on cash transactions and basic customer service. Universal Bankers often require additional skills and certifications, making their role more versatile within banking institutions.

Do I need a degree to be a universal banker?

A degree is not always required to become a universal banker, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as customer service, cash handling, and financial knowledge are often prioritized, and some positions may require or prefer post-secondary education or certifications in banking or finance.

Is a universal banker an entry level job?

A universal banker position is often considered entry-level, suitable for individuals with basic customer service skills and a high school diploma. It typically involves training on banking products, financial transactions, and customer interaction, making it accessible to those starting their banking careers.
More about Universal Banker jobs

What are the most commonly searched types of Universal Banker jobs in Virginia?

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For Universal Banker jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Universal Banker jobs in Virginia look for?

The top searched job categories for Universal Banker jobs in Virginia are:

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Cities in Virginia with the most Universal Banker job openings:

What are popular job titles related to Universal Banker jobs in VA?

For Universal Banker jobs in VA, the most frequently searched job titles are:

Universal Banker jobs near you
Infographic showing various Universal Banker job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 63% Full Time, 18% Part Time, and 17% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,950 per year, or $19.7 per hour.

Universal Banker

Burke & Herbert Bank & Trust

Winchester, VA • On-site

$17.50 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Burke & Herbert Bank rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

148th of 172 rated banks

Job description

Universal Banker

CLASSIFICATION

Non-exempt

REPORTS TO

Community Bank Manager

JOB DESCRIPTION

Summary/Objective

Under the direction of bank management, performs a wide variety of duties between the teller line and the customer service desk. This includes opening and closing accounts, performing routine banking transactions, and other duties.

 Essential Functions
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Universal Banker will rotate between the teller line and the customer service desk.
  • Universal Bankers provide superior customer service experience, based on all Service Beyond Expectations-Begins With Me pillars.
  • Perform routine banking transactions such as deposits, checks, payments, cash orders, coin processing, issuing official checks/money orders, etc. 
  • Open Consumer and Business Bank Accounts including loans and deposits.
  • Assist clients in many aspects of their accounts including, but not limited to, account inquiries, online and mobile products and services, debit cards, account reconciliation, account maintenance, wire transfers, check orders, and overdraft assistance.  
  • Open and/or assist with CDARS accounts/transactions and IRA accounts/transactions. 
  • Equitably contributes to the branch attainment of sales and referral products goals by identifying and making referrals.  
  • Adhere to all policy and procedures of the company.   Follows operational procedures including protecting customers, bank assets and bank security.  
  • Accurately complete information on systems and forms to mitigate exposure while ensuring service delivery and quality.  

 Other Duties

  • Other duties as assigned.

 Education and Experience

  • High School Diploma or equivalent 
  • 2-3 years teller and/or new accounts experience preferred.
  • Universal Banker must be comfortable and confident in a sales and service environment.  
  • Universal Banker must be able to be part of a team and work closely with fellow Customer Service Tellers and Relationship Bankers.   
  • Highly professional with good interpersonal and problem-solving skills.  
  • Excellent computer, typing, and math skills required.
  • Highly organized and detail-oriented. 


Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a clerical office setting.   This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  Office environment with job duties conducted via telephone, face to face meetings, and on the computer.  

Physical Demands

This position requires manual dexterity, the ability to lift files and opening cabinets.  This position requires bending, stooping or standing as necessary.

Travel

Travel may be required for this position.

This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.


Equal Employment Opportunity/M/F/disability/protected veteran status

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.   Duties, responsibilities and activities may change at any time with or without notice.

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