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Full Time Universal Banker Jobs in Virginia (NOW HIRING)

Burke & Herbert Bank & Trust

Universal Banker

Winchester, VA · On-site

$17.50 - $21.75/hr

Universal Banker CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager Summary/Objective ... Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and ...

New Horizon Bank

Universal Banker

Powhatan, VA · On-site

$45K - $62K/yr

Job Type Full-time Description At New Horizon, we're building a bank that runs on grit, speed, and ... Universal Banking & Relationship Support * Partner with Treasury Management and Commercial Banking ...

Citi

Universal Banker - Reston Branch

Reston, VA · On-site

$47K - $61K/yr

The Universal Banker is an entry level position responsible for the assistance in the execution of ... Branch Sales ----- Time Type: Full time ----- Primary Location: Reston Virginia United States ...

Citigroup, Inc.

Universal Banker - Reston Branch

Reston, VA · On-site

$47K - $61K/yr

The Universal Banker is an entry level position responsible for the assistance in the execution of ... Branch Sales Time Type: Full time Primary Location: Reston Virginia United States Primary Location ...

New Horizon Bank

Premier Banker

Richmond, VA · On-site

$50K - $60K/yr

Job Type Full-time Description At New Horizon, we're building a bank that runs on grit, speed, and execution. We move fast, challenge assumptions, and obsess over doing things better - for our ...

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Full Time Universal Banker information

What is a full time universal banker?

Full Time Universal Bankers are banking professionals who handle a wide range of customer service and financial tasks at a bank branch. Their responsibilities typically include assisting customers with account openings, processing transactions, providing information on bank products and services, and sometimes handling basic lending inquiries. Universal Bankers are trained to perform both teller and personal banker duties, making them flexible team members who can adapt to various customer needs. Working full time means they usually have a standard workweek schedule, offering consistent support to customers and the branch. They play a key role in delivering excellent customer service and helping the bank run smoothly.

What are the key skills and qualifications needed to thrive as a full time universal banker?

To thrive as a Full Time Universal Banker, you need strong knowledge of banking products, customer service, cash handling, and typically a high school diploma or equivalent. Familiarity with banking software, CRM systems, and compliance certifications like NMLS registration are commonly required. Excellent communication, problem-solving, and adaptability help you build relationships and provide tailored financial solutions. These skills ensure you can effectively serve diverse customer needs, support branch operations, and contribute to overall business goals.

What are some common challenges full time universal bankers face when balancing sales goals with customer service responsibilities?

Universal Bankers often need to strike a balance between meeting sales targets and delivering exceptional customer service. This can be challenging, as customers may have immediate banking needs that require attention while sales goals demand proactive outreach and promotion of bank products. Successful Universal Bankers typically use strong communication and organizational skills to prioritize tasks, build trust with clients, and identify opportunities that genuinely fit the customer's needs. Most banks provide ongoing training and support to help Universal Bankers manage these dual responsibilities effectively.

What is the difference between Full Time Universal Banker vs Part Time Universal Banker?

AspectFull Time Universal BankerPart Time Universal Banker
Work HoursTypically 35-40 hours per weekFewer hours, often less than 30 hours per week
CertificationsUsually requires similar certifications, such as banking licensesSame certifications as full-time, but may have less training
Job ResponsibilitiesHandling a wide range of banking services, customer relations, and salesSimilar responsibilities but with limited hours and scope
Work EnvironmentBank branches, customer-facing rolesSame environment, fewer hours

Full Time Universal Bankers work full hours and handle comprehensive banking services, while Part Time Universal Bankers perform similar duties but with fewer hours. Both roles require comparable skills and certifications, but the full-time position offers more stability and responsibilities.

Can I be a full time universal banker with no experience?

Full time universal banker positions often do not require prior experience, as employers typically provide on-the-job training to develop necessary skills such as customer service, financial product knowledge, and cash handling. Having a high school diploma or equivalent is usually sufficient to start, though some roles may prefer or require basic financial or sales experience. Certifications are generally not mandatory at the outset but can enhance prospects for advancement.

What are the most commonly searched types of Universal Banker jobs in Virginia?

The most popular types of Universal Banker jobs in Virginia are:

What cities in Virginia are hiring for Full Time Universal Banker jobs?

Cities in Virginia with the most Full Time Universal Banker job openings:

Full Time Universal Banker jobs near you

Universal Banker

Burke & Herbert Bank & Trust

Winchester, VA • On-site

$17.50 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Burke & Herbert Bank rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

150th of 174 rated banks

Job description

Universal Banker

CLASSIFICATION

Non-exempt

REPORTS TO

Community Bank Manager

JOB DESCRIPTION

Summary/Objective

Under the direction of bank management, performs a wide variety of duties between the teller line and the customer service desk. This includes opening and closing accounts, performing routine banking transactions, and other duties.

 Essential Functions
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Universal Banker will rotate between the teller line and the customer service desk.
  • Universal Bankers provide superior customer service experience, based on all Service Beyond Expectations-Begins With Me pillars.
  • Perform routine banking transactions such as deposits, checks, payments, cash orders, coin processing, issuing official checks/money orders, etc. 
  • Open Consumer and Business Bank Accounts including loans and deposits.
  • Assist clients in many aspects of their accounts including, but not limited to, account inquiries, online and mobile products and services, debit cards, account reconciliation, account maintenance, wire transfers, check orders, and overdraft assistance.  
  • Open and/or assist with CDARS accounts/transactions and IRA accounts/transactions. 
  • Equitably contributes to the branch attainment of sales and referral products goals by identifying and making referrals.  
  • Adhere to all policy and procedures of the company.   Follows operational procedures including protecting customers, bank assets and bank security.  
  • Accurately complete information on systems and forms to mitigate exposure while ensuring service delivery and quality.  

 Other Duties

  • Other duties as assigned.

 Education and Experience

  • High School Diploma or equivalent 
  • 2-3 years teller and/or new accounts experience preferred.
  • Universal Banker must be comfortable and confident in a sales and service environment.  
  • Universal Banker must be able to be part of a team and work closely with fellow Customer Service Tellers and Relationship Bankers.   
  • Highly professional with good interpersonal and problem-solving skills.  
  • Excellent computer, typing, and math skills required.
  • Highly organized and detail-oriented. 


Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a clerical office setting.   This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  Office environment with job duties conducted via telephone, face to face meetings, and on the computer.  

Physical Demands

This position requires manual dexterity, the ability to lift files and opening cabinets.  This position requires bending, stooping or standing as necessary.

Travel

Travel may be required for this position.

This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match.


Equal Employment Opportunity/M/F/disability/protected veteran status

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.   Duties, responsibilities and activities may change at any time with or without notice.

What Burke & Herbert Bank employees say

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Benefits

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