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Transportation Dispatch Manager Jobs in Indiana (NOW HIRING)

TEKsystems

Associate Dispatcher

Evansville, IN

$20 - $25/hr

... order management, or related operations experience. 1+ year of SAP or mobile dispatch system ... Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick ...

New

TEKsystems

Associate Dispatcher

Evansville, IN

$20 - $25/hr

... order management, or related operations experience. 1+ year of SAP or mobile dispatch system ... Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave ...

New

Robert Half

Dispatcher

Princeton, IN · On-site

$17 - $18/hr

This position supports daily transportation coordination in a fast-paced office environment, where ... Use Microsoft Office applications and dispatch-related platforms to manage schedules, enter updates ...

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All JobsTransportation Dispatch JobsTransportation Dispatch Manager JobsTransportation Dispatch Manager Jobs in Indiana

Transportation Dispatch Manager information

See Indiana salary details

$37.6K

$53.4K

$61.9K

How much do transportation dispatch manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for transportation dispatch manager in Indiana is $53,419.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $60,400.00 per year, depending on experience, location, and employer.

What does a transportation dispatch manager do?

A Transportation Dispatch Manager oversees the coordination and scheduling of deliveries, shipments, or vehicle routes to ensure timely and efficient transportation operations. They communicate with drivers, track shipments, resolve logistical issues, and optimize dispatch processes. Additionally, they ensure compliance with safety regulations and company policies while managing transportation costs and customer expectations. Strong problem-solving, organizational, and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the transportation dispatch manager position, and why are they important?

A Transportation Dispatch Manager needs strong organizational skills, logistics knowledge, and experience in transportation management, often backed by a relevant degree or industry certifications. Familiarity with dispatch software, GPS tracking systems, and fleet management programs is typically required. Outstanding problem-solving abilities, effective communication, and the capacity to stay calm under pressure set top performers apart in this role. These skills are crucial for ensuring timely deliveries, efficient route management, and effective coordination between drivers, customers, and company leadership.

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Transportation Dispatch Manager jobs near you

Dispatcher - Specialized Transport

Guardian Fleet Services

Fort Wayne, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Guardian Fleet Services rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

What It Means to Be a Dispatcher at Guardian Fleet Services
Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication, coordination, and support for our entire operation. Dispatchers are the heartbeat of the company-balancing customer needs, driver safety, and operational efficiency with calm, steady leadership. At Guardian Fleet Services, dispatchers don't just send trucks-they keep the mission moving.
Seeking a highly organized and customer-focused Specialized Dispatcher to support our transportation and logistics operations. This position serves as a key point of contact for customers, drivers, and internal departments by coordinating transportation requests, dispatching drivers, maintaining accurate records, processing billing, and ensuring exceptional customer service.
The ideal candidate thrives in a fast-paced environment, can effectively manage multiple priorities, and possesses strong communication, organizational, and computer skills.
Essential Duties and Responsibilities
  • Answer incoming customer calls and provide professional, courteous customer service.
  • Receive, document, and process transportation service requests.
  • Schedule and dispatch drivers based on customer needs, service requirements, geographic location, and driver availability.
  • Monitor transportation schedules and communicate updates to customers and drivers as needed.
  • Maintain ongoing communication with drivers throughout the workday.
  • Respond to service issues and coordinate resolutions with management and field personnel.
  • Provide customers with pricing information and service details.
  • Prepare and process customer invoices accurately and timely.
  • Review driver paperwork, service documentation, and billing information for accuracy.
  • Enter and maintain customer service and billing information within company software systems.
  • Process customer payments and maintain payment records.
  • Maintain organized electronic and paper records related to transportation services, customer requests, billing, expenses, and operational activities.
  • Generate reports and provide administrative support to management as requested.
  • Assist with other office, dispatch, and administrative duties as assigned.

Qualifications
  • High school diploma or GED required.
  • Minimum one year of dispatching, customer service, administrative, billing, or related experience preferred.
  • Strong verbal and written communication skills.
  • Excellent organizational and time management abilities.
  • Ability to manage multiple phone calls and tasks simultaneously in a fast-paced environment.
  • Accurate data entry and attention to detail.
  • Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
  • Ability to learn company-specific dispatching and billing software.
  • Ability to work independently with minimal supervision.
  • Ability to pass a background check and drug screening.

Physical Requirements
Ability to clearly communicate both orally and in writing on a telephone and on a computer for extended periods. Routinely requires sitting at a desk and viewing a display screen for extended periods. Ability to access, input, and retrieve information from a computer or other electronic device. Routinely requires moderate (up to 40 pounds) lifting and carrying. Routinely requires walking, standing, sitting, kneeling, stooping, reaching up, twisting, and bending. Good hearing and vision required.
Benefits Offered:
  • Paid Time Off & Paid Holidays
  • Medical, Dental, & Vision Plans
  • $15K Employer paid Life and AD&D
  • 401(k) Plan
  • Short Term Disability & Long-Term Disability
  • Hospital Indemnity
  • Cancer plan
  • Accident Insurance
  • Employee Assistance Program
  • Employee Referral Bonus

We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws. We believe that diversity strengthens our organization and are dedicated to providing a workplace free of discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merits, and business needs.

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