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Tour Director Jobs (NOW HIRING)

Job Profile MS1000 Job Title Tour Guide JOB SUMMARY As a Tour Guide, you will be responsible for ... Direct any ownership, pricing, product, or contractual questions to a licensed sales executive and ...

Can be trusted to act in a manner that is truthful and values direct, honest communication at all ... All tour routes are ADA-accessible for both staff and guests. * Ability to speak for extended ...

The Tour Ambassador Supervisor reports to the Tour Operations Manager. Essential Job Functions ... Can be trusted to act in a manner that is truthful and values direct, honest communication at all ...

The Tour Ambassador Supervisor reports to the Tour Operations Manager. Essential Job Functions ... Can be trusted to act in a manner that is truthful and values direct, honest communication at all ...

Can be trusted to act in a manner that is truthful and values direct, honest communication at all ... All tour routes are ADA-accessible for both staff and guests. * Ability to speak for extended ...

Can be trusted to act in a manner that is truthful and values direct, honest communication at all ... All tour routes are ADA-accessible for both staff and guests. * Ability to speak for extended ...

The Tour Ambassador Supervisor reports to the Tour Operations Manager. Essential Job Functions ... Can be trusted to act in a manner that is truthful and values direct, honest communication at all ...

Support minor upkeep of tour equipment, props, and facilities as directed. QUALIFICATIONS * Previous experience in tourism, hospitality, or guest service preferred but not required. * Strong ...

As a Travel Director you are responsible and accountable for all land exploration, transfer ... Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality ...

As a Travel Director you are responsible and accountable for all land exploration, transfer ... Previous National Parks Tour Guide experience preferred. * Significant experience in hospitality ...

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Tour Director information

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$5

$25

$46

How much do tour director jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for tour director in the United States is $25.54, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $38.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tour Director, and why are they important?

To thrive as a Tour Director, you need in-depth knowledge of travel destinations, strong organizational skills, and experience in group management, often supported by a background in hospitality or tourism. Familiarity with itinerary planning software, reservation systems, and sometimes first aid certification is typically required. Exceptional communication, problem-solving, and interpersonal skills help you engage travelers and handle unexpected situations. These capabilities ensure seamless, enjoyable experiences for clients and efficient handling of logistics and challenges during tours.

What Is a Tour Director?

A tour director, or tour manager, organizes and executes group tours for travel companies or on-site at tourist attractions. The responsibilities of a tour director may include coordinating travel itineraries and routes, facilitating customer communication, and managing tour guides and drivers. Other job duties include selling travel packages and inspecting tour vehicles before and after expeditions.

What are some common challenges Tour Directors face during group tours and how can they be managed?

Tour Directors often encounter challenges such as managing diverse group dynamics, handling unexpected changes to itineraries, and addressing individual guest concerns while keeping the tour on schedule. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for navigating these situations. Building rapport with travelers and local partners, as well as having contingency plans in place, can help ensure a positive experience for everyone involved.

What are Tour Directors?

Tour Directors are professionals responsible for managing and leading tour groups, ensuring that clients have an enjoyable and organized travel experience. They coordinate logistics such as transportation, accommodations, and activities, while also providing information about destinations and handling any issues that arise during the trip. Tour Directors act as the main point of contact for travelers, making sure itineraries run smoothly and guests are satisfied throughout the journey.

What is the difference between Tour Director vs Tour Guide?

AspectTour DirectorTour Guide
CredentialsMay require travel or hospitality certificationsOften requires licensing or guiding certifications
Work EnvironmentCoordinates entire tour, manages logistics, interacts with groupsProvides commentary, leads sightseeing, interacts with individual tourists
Employer & IndustryTour companies, travel agencies, cruise linesTour companies, museums, historical sites

While both roles involve guiding tourists, a Tour Director manages the overall tour experience, logistics, and group coordination, often working behind the scenes. A Tour Guide focuses on providing information and leading sightseeing activities at specific sites. Both roles require guiding certifications, but the Tour Director's responsibilities are broader, encompassing the entire tour operation.

What cities are hiring for Tour Director jobs? Cities with the most Tour Director job openings:
What are the most commonly searched types of Tour jobs? The most popular types of Tour jobs are:
Who are the top companies hiring for Tour Director jobs? The top employers for Tour Director jobs are:
What states have the most Tour Director jobs? States with the most job openings for Tour Director jobs include:
Infographic showing various Tour Director job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $53,125 per year, or $25.5 per hour.

Marriott Vacations Worldwide rating

7.5

Company rating: 7.5 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

2nd of 20 rated holiday rentals


Job description

Job Profile MS1000

Job TitleTour Guide

JOB SUMMARY

As a Tour Guide, you will be responsible for making meaningful moments for Owners, members, and guests. You will contribute to the success of the organization and site by catering to the individual needs and preferences of each potential guest.

You will add to the success of the team by maintaining high standards and providing the best service. You will need to have a flexible schedule, communicate clearly with coworkers and guests, and follow the company's rules in all situations. Your responsibilities will also include but are not limited to: Maintaining guest relationships to ensure continued guest satisfaction with the organization and to support future business opportunities.

Specific job duties may differ by property, size of team, or facility. Join our expanding team and become a valuable member where meaningful moments are made together.

CANDIDATE PROFILE

Education and Experience:

  • High School Diploma or G.E.D. equivalent is preferred but not required
  • Proficiency in English
  • Customer service, hospitality, marketing, sales and/or other customer-facing experience preferred
  • Proficiency in computer skills, specifically in Microsoft programs including Outlook, Excel and Teams preferred
  • Position may require background and drug screening, in accordance with state and local requirements.

Work Conditions and Schedules - Maintain availability to work a fluctuating schedule, based on business needs, which may include days, nights, weekends, and holidays. Position requires regular, onsite, inperson presence and interaction with guests and coworkers. Physical presence onsite is an essential function of this role.

Competencies - Personal Attributes: Dependability, Presentation, Positive Demeanor, Adaptability/ Flexibility, Stress Tolerance, Integrity

Interpersonal Skills: Customer Service Orientation, Diversity Relations, Teamwork and Collaboration, Influence

Communication: Listening, Applied Reading

Analytical Skills: Learning

Physical Ability - Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period or for an entire work shift.

JOB DESCRIPTION - Job Specific Tasks

Building and Maintaining Customer Base

  • Welcome and accompany guests during property tours while providing highquality guest service.
  • Provide factual, objective, written and approved information about the resort and its amenities.
  • Fulfill requests from owners or prospects regarding property maps, room locations, etc.
  • Support the brand image by modeling professional behavior, appearance, and communication.
  • Establish rapport with guests during the tour to enhance the guest experience.
  • Direct any ownership, pricing, product, or contractual questions to a licensed sales executive and/or team leader.
  • Provide the highest possible guest service to support company guest and customer satisfaction survey targets.

Presentation Support

  • Provide prospective owners and Owners a Sales Gallery, Property, and Model tour.
  • Explain the features, advantages, and benefits of the product.
  • Direct guest questions regarding product information and ownership to a licensed Team Leader and/or Sales Executive.
  • Follow and adhere to the Consultative Process when meeting with owners and guests.
  • Establish trust with all guests during your time with them to build on-going rapport.
  • Discover the vacation and travel needs of prospective owners through a series of strategically layered questions/discussions and utilize the information to help a sales executive and/or team leader customize guest presentations.
  • Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc.).
  • If a purchase is made, follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitate the use of our Vacation Ownership Advisor(s) team.
  • Maintain accurate and timely communication with licensed Team Leaders and/or Sales Executives regarding guest questions outside the permitted scope.
  • Utilize approved technology (e.g., tablets, virtual tour applications) to support the tour experience.

Conducting and Managing Business Transactions

  • Assure complete and accurate representations to guests.
  • Direct purchase contracts and financing questions to a licensed Sales Executive or Team Leader.
  • Have licensed Team Leader review loan applications and financial documents with all customers.

Providing Service to Others

  • Respond to guest inquiries that do not involve ownership, product, pricing, contractual terms, financing, rental opportunities, maintenance fees, or other restricted topics.
  • Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information, unless those inquiries are product, purchase or contract documents related, in which event direct those questions to a licensed associate.
  • Refer all prohibited questions immediately to a licensed associate.
  • Leverage resources for providing service to Owners (e.g., Vacation Ownership Advisors) in an effective manner.

Other Daily Tasks and Expectations

  • Manage time effectively to punctually attend daily team meetings, training sessions, and guest appointments.
  • Demonstrate total understanding of the culture and processes of the organization.
  • Improve presentation approach through self-critique, practice, and from the feedback provided by others.
  • Participate in formal training sessions offered by management team.
  • Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
  • Perform other job duties consistent with the scope of this position, as assigned.
  • Understand and abide by state and federal regulations around all sales and/or marketing activity (i.e. Do Not Call Lists, State Registrations, Exemptions, etc.).

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.


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