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Therapy Receptionist Jobs (NOW HIRING)

U.S. Physical Therapy

Medical receptionist

Humble, TX · On-site

$12 - $16/hr

Medical Receptionist Lake Houston Physical Therapy has proudly served its community since 1993. We are an outpatient rehabilitation practice specializing in orthopedic, spine, and sports-related ...

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All Hands On Physical Therapy PC

Receptionist

Glen Oaks, NY

$16.75 - $22/hr

Join All Hands On Physical Therapy PC as a Receptionist in Richmond Hill, NY, where you'll be the welcoming face of our practice. This role is essential in providing exceptional customer service and ...

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How much do therapy receptionist jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for therapy receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Therapy Receptionist, and why are they important?

To thrive as a Therapy Receptionist, you need strong organizational skills, attention to detail, and experience with scheduling or administrative tasks, often supported by a high school diploma or equivalent. Familiarity with appointment management software, electronic health records (EHRs), and basic office equipment is typically required. Excellent interpersonal communication, discretion, and a calm, patient demeanor are standout soft skills in this role. These skills ensure efficient front desk operations, protect patient confidentiality, and foster a welcoming environment crucial for client satisfaction and smooth clinic workflow.

Is being a physical therapist receptionist hard?

Being a therapy receptionist involves managing patient appointments, answering phone calls, and handling administrative tasks in a healthcare setting. The role requires good organizational skills, attention to detail, and the ability to communicate effectively, but it is generally considered manageable with proper training and experience.

What type of receptionist gets paid the most?

Among receptionist roles, medical receptionists, including those working in healthcare settings like therapy clinics, tend to earn higher salaries due to specialized knowledge and certifications. Experienced receptionists with advanced skills or certifications in healthcare administration can also command higher pay compared to general receptionists in other industries.

How does a Therapy Receptionist typically collaborate with therapists and other staff to ensure smooth client appointments?

A Therapy Receptionist plays a crucial role in coordinating between clients, therapists, and administrative staff. They are responsible for scheduling appointments, managing client records, and communicating any changes or updates to both clients and therapists. This role often requires balancing multiple priorities, such as handling walk-in inquiries while ensuring confidentiality and accuracy in documentation. Close collaboration with therapists helps the receptionist anticipate client needs and adjust schedules for emergencies or cancellations, contributing to a seamless and supportive therapy environment.

What are therapy receptionists?

Therapy receptionists are administrative professionals who manage the front desk and provide support in therapy clinics or practices. They are responsible for greeting clients, scheduling appointments, handling phone calls, managing patient records, and assisting therapists with administrative tasks. Their role ensures that the therapy office runs smoothly and clients have a positive experience from the moment they arrive. Effective therapy receptionists often have strong communication, organizational, and customer service skills.

What is the difference between Therapy Receptionist vs Therapy Administrative Assistant?

AspectTherapy ReceptionistTherapy Administrative Assistant
CredentialsHigh school diploma or equivalent; some roles may prefer certificationHigh school diploma; additional administrative certifications optional
Work EnvironmentFront desk, patient check-in/out, phone handling in therapy clinicsOffice setting, handling scheduling, billing, and patient records
Job ResponsibilitiesGreeting patients, managing appointments, answering callsScheduling, billing, data entry, supporting therapists

The main difference is that Therapy Receptionists focus on front desk duties like greeting patients and managing appointments, while Therapy Administrative Assistants handle broader administrative tasks such as scheduling, billing, and record management. Both roles support therapy practices but differ in scope and responsibilities.

Can I be a receptionist with no experience?

Therapy receptionists typically do not need prior experience, as training is often provided on the job. Basic skills in communication, organization, and computer use are helpful, and some employers may prefer candidates with customer service experience. Certification is not usually required but can enhance job prospects.

How to become a healthcare receptionist?

To become a therapy receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and experience with office software. Some employers may prefer prior experience in healthcare settings or familiarity with electronic health records (EHR) systems. Certification is not usually required but can enhance job prospects.
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Therapy Receptionist jobs near you
Physical Therapy Receptionist

Physical Therapy Receptionist

Fyzical Therapy and Balance Centers

Lake Success, NY • On-site

$16.50 - $18/hr

Part-time

Posted 14 days ago

FYZICAL rating

6.2

Company rating: 6.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

692nd of 873 rated healthcare providers

Job description

Benefits:
  • Competitive salary
  • Flexible schedule
  • Training & development

FYZICAL in Lake Success, NY has EXPANDING its operations, within a fully renovated, Class A office complex. We are presently seeking skilled front office support. A review of our website, www.fyzical.com/lake-success [currently being updated] will offer only a glimpse of what is to come in the upcoming months. FYZICAL, the fastest growing physical therapy company in America, is setting a new benchmark for the highest level of care. With locations across the country, our market is exploding with opportunities. With our focus on vestibular and balance retraining, we are the company to accelerate your professional growth. State of the art equipment includes world class ceiling mounted railing system, infrared video goggles, and proprietary wellness and rehabilitation exam technology. Our rapid growth is continually creating leadership opportunities. Competitive salary, extensive mentorship, training and continuing education are provided.
POSITION AVAILABLE; Physical Therapy Receptionist: Part time; potential for full time available.
Afternoon/ Evening hours, Some mornings; possible alternate Saturdays.
Responsibilities include, but are not limited to:
  • Communicating the importance of physical therapy to our patients and prospective patient callers.
  • Answering incoming calls promptly and in a friendly customer-service manner.
  • Completing new patient registration.
  • Working closely with patients to ensure they meet their prescribed course of treatment.
  • Encouraging patients to keep their appointments, limiting cancellations and no-show appointments.
  • Scheduling appointments for new and returning patients; Following up with past patients.
  • Collecting applicable payments.
  • Other general Medical Reception duties include updating prescriptions, insurance authorizations, re-scheduling appointments.
  • Scanning and uploading information into the EMR [Electronic Medical Record] system.
  • Assisting Office Manger whenever necessary.
  • Must within 30 - 45 minutes driving distance from the Lake Success Office. Excellent customer service skills and a compassion for helping people.
  • Proficient with computer technology.
  • Team player attitude to coordinate with patients, therapists, and administrative staff.
  • Self-directed with organizing skills; Strong work ethic
  • Punctual and stable work schedule
  • Medical reception &/or sales experience is a plus

Compensation:
  • $16-$20/hr (based on experience)

Send resume/CV to and be sure to include "Advertised position" in the subject line, or... FAX; 1-516-482-0172
Compensation: $16.50 - $18.00 per hour
FYZICAL Lake Success
Join Our Team
What's it like to be a part of the FYZICAL® team? Game Changing! The opportunities are boundless! We are seeking individuals who want to come to work every day excited about the challenge of pushing themselves and their clients beyond expectations, beyond 'good enough'. We're a high energy team. We treat clients with dignity and empathy, and we work hard to improve lives through physical therapy. Our people are our greatest asset - we hire individuals who are professional and enthusiastically embrace advances in research, technology, science and health care. In exchange, our teams enjoy a superb working environment, as well as unique and exciting possibilities for personal and professional growth. If you want to be the best at what you do and be rewarded for it, you have found the right place.
Company Website:

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