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Therapy Office Receptionist Jobs (NOW HIRING)

Bridgetown Physical Therapy

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Front Office Receptionist

Portland, OR · On-site

$19 - $20/hr

... physical therapy clinic located in SW Portland. Our clinic has a professional and friendly ... Prior receptionist experience is preferred. No phone calls or solicitations please. Company ...

ReDiscover

Medical Office Receptionist

Lone Jack, MO · On-site

$15.50 - $18.75/hr

Medical Office Receptionist Flory Center C - Lees Summit, MO 64086 Overview Position Type Full Time ... AFS) Therapy Program is ReDiscover's outpatient therapy department, offering clinicians the ...

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Therapy Office Receptionist information

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How much do therapy office receptionist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for therapy office receptionist in the United States is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What does a therapy office receptionist do?

A Therapy Office Receptionist is responsible for managing the front desk at a mental health or therapy practice. Their duties include greeting clients, scheduling appointments, handling phone calls, and maintaining patient records. They also assist with billing, insurance verification, and provide general administrative support to therapists and staff. The receptionist plays a key role in creating a welcoming and organized environment for clients seeking therapy services.

What are the key skills and qualifications needed to thrive as a therapy office receptionist, and why are they important?

To thrive as a Therapy Office Receptionist, you need strong organizational abilities, attention to detail, and experience in administrative tasks, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and insurance verification tools is typically required. Excellent interpersonal skills, discretion, and professionalism help you create a welcoming environment and handle sensitive client information. These skills are crucial for ensuring efficient office operations, maintaining confidentiality, and supporting both therapists and clients effectively.

How does a therapy office receptionist typically support both clients and therapists on a daily basis?

A Therapy Office Receptionist plays a vital role in ensuring smooth operations by greeting clients, managing appointment schedules, and handling sensitive information with confidentiality. They are often the first point of contact for clients, answering inquiries and providing a welcoming environment. Additionally, they assist therapists by coordinating their calendars, preparing necessary paperwork, and facilitating effective communication between clients and staff. Balancing these responsibilities requires strong organizational skills and empathy, as the receptionist helps maintain a supportive atmosphere for both clients and therapists.

What is the difference between Therapy Office Receptionist vs Therapy Office Administrative Assistant?

AspectTherapy Office ReceptionistTherapy Office Administrative Assistant
CredentialsHigh school diploma or equivalent; some roles may prefer experienceHigh school diploma; additional administrative training or certification beneficial
Work EnvironmentFront desk, patient check-in/out, phone handling in therapy clinicsOffice setting, supporting administrative tasks beyond front desk
Job ResponsibilitiesGreeting patients, scheduling, answering callsScheduling, billing, record management, supporting therapists

The main difference is that Therapy Office Receptionists focus on front desk duties like greeting patients and scheduling, while Therapy Office Administrative Assistants handle broader administrative tasks such as billing and record management. Both roles are essential in therapy clinics but differ in scope and responsibilities.

More about Therapy Office Receptionist jobs
What cities are hiring for Therapy Office Receptionist jobs? Cities with the most Therapy Office Receptionist job openings:
What states have the most Therapy Office Receptionist jobs? States with the most job openings for Therapy Office Receptionist jobs include:
What job categories do people searching Therapy Office Receptionist jobs look for? The top searched job categories for Therapy Office Receptionist jobs are:
Therapy Office Receptionist jobs near you
Infographic showing various Therapy Office Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $38,966 per year, or $18.7 per hour.

Office Administration - Physical Therapy

Body Harmony Physical Therapy

Manhattan, NY • On-site

$19.75 - $27.25/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 14 days ago

Job description

Physical Therapy Office Administrator

The Physical Therapy Office Administrator plays a crucial role in overseeing the daily operations and administrative functions of the healthcare facility. They are responsible for ensuring smooth operations, managing staff, coordinating patient care, and maintaining compliance with relevant regulations and policies. The role requires a combination of strong organizational, leadership, and communication skills.

Key Responsibilities:
  • Administrative Management:
    • Oversee the overall administrative operations of the office, including scheduling, billing, medical records management, and inventory control.
  • Staff Management:
    • Supervise administrative staff, including front office receptionist
    • Provide guidance to the staff, fostering a positive work environment and promoting professional growth.
    • Schedule and coordinate staff shifts to ensure adequate coverage for patient care and administrative tasks.
  • Patient Care Coordination:
    • Ensure excellent patient service by maintaining effective communication channels with patients, addressing their concerns, and resolving any issues.
    • Oversee the appointment scheduling process, patient registration, and check-in/check-out procedures.
    • Collaborate with healthcare providers to optimize patient care delivery and facilitate the coordination of services, referrals, and follow-up appointments.
  • Regulatory Compliance:
    • Stay updated with relevant healthcare regulations, including HIPAA, OSHA, and other legal requirements, and ensure compliance throughout the medical office.
    • Implement and enforce privacy and security measures to protect patient information and maintain confidentiality.
    • Conduct regular audits and reviews to assess compliance and identify areas for improvement.
  • Facility and Equipment Management:
    • Collaborate with facility management to maintain a clean, safe, and organized environment.
  • Medical Billing:
    • Verify insurance eligibility and coverage for patients, obtaining necessary authorizations for procedures or treatments.
    • Review and reconcile medical billing statements, identifying and resolving discrepancies or denied claims.
Qualifications and Skills:
  • Bachelor's degree in healthcare administration, business management, or a related field (preferred).
  • Proven experience in medical office management or healthcare administration.
  • Strong knowledge of healthcare regulations, insurance processes, and medical billing/coding.
  • Excellent organizational, leadership, and communication skills.
  • Proficiency in using electronic health record (EHR) systems and other office software.
  • Ability to multitask, prioritize, and manage time effectively.
  • Exceptional interpersonal skills with the ability to interact with diverse individuals, including patients, staff, and healthcare providers.

Benefits include Paid time off, Holiday Pay, 401K, Health and Dental Insurance, and HSA.

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