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How much do therapy office receptionist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for therapy office receptionist in the United States is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What does a therapy office receptionist do?

A Therapy Office Receptionist is responsible for managing the front desk at a mental health or therapy practice. Their duties include greeting clients, scheduling appointments, handling phone calls, and maintaining patient records. They also assist with billing, insurance verification, and provide general administrative support to therapists and staff. The receptionist plays a key role in creating a welcoming and organized environment for clients seeking therapy services.

How does a therapy office receptionist typically support both clients and therapists on a daily basis?

A Therapy Office Receptionist plays a vital role in ensuring smooth operations by greeting clients, managing appointment schedules, and handling sensitive information with confidentiality. They are often the first point of contact for clients, answering inquiries and providing a welcoming environment. Additionally, they assist therapists by coordinating their calendars, preparing necessary paperwork, and facilitating effective communication between clients and staff. Balancing these responsibilities requires strong organizational skills and empathy, as the receptionist helps maintain a supportive atmosphere for both clients and therapists.

What are the key skills and qualifications needed to thrive as a therapy office receptionist, and why are they important?

To thrive as a Therapy Office Receptionist, you need strong organizational abilities, attention to detail, and experience in administrative tasks, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and insurance verification tools is typically required. Excellent interpersonal skills, discretion, and professionalism help you create a welcoming environment and handle sensitive client information. These skills are crucial for ensuring efficient office operations, maintaining confidentiality, and supporting both therapists and clients effectively.

What is the difference between Therapy Office Receptionist vs Therapy Office Administrative Assistant?

AspectTherapy Office ReceptionistTherapy Office Administrative Assistant
CredentialsHigh school diploma or equivalent; some roles may prefer experienceHigh school diploma; additional administrative training or certification beneficial
Work EnvironmentFront desk, patient check-in/out, phone handling in therapy clinicsOffice setting, supporting administrative tasks beyond front desk
Job ResponsibilitiesGreeting patients, scheduling, answering callsScheduling, billing, record management, supporting therapists

The main difference is that Therapy Office Receptionists focus on front desk duties like greeting patients and scheduling, while Therapy Office Administrative Assistants handle broader administrative tasks such as billing and record management. Both roles are essential in therapy clinics but differ in scope and responsibilities.

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Therapy Office Receptionist jobs near you
Infographic showing various Therapy Office Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $38,966 per year, or $18.7 per hour.

Therapy Office Receptionist

Tri-State Orthopaedics

Evansville, IN • On-site

$14.50 - $18.50/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Therapy Office Receptionist (Full-Time)
Job Summary:
The Front Desk employee, under the direction of the Business Office Manager, is responsible for managing incoming and outgoing patient flow in our therapy department. This person ensures that all of the proper paperwork and patient information is completed and filed thoroughly and accurately. Regular attendance is an essential part of this job.
Full Time - 40 hours
Flexibility to work 8-hour shifts between the hours of 8:30am and 5pm, as well as some Saturdays.
Essential Functions:
Welcome on-site patients and visitors by greeting them warmly and professionally.
Register patients (check-in/out) and maintain patient accounts by obtaining, recording, and updating personal, insurance, and demographic information in accordance with doctor preference and compliance requirements.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Scheduling/rescheduling appointments for patients in accordance with established procedures.
Process and collect patient payments for copays, balances, DME, and form requests.
Maintain operations by following policies and opening/closing procedures.
Job Qualifications:
Effective interpersonal and oral communication skills.
Ability to work efficiently and accurately in a fast-paced environment.
Strong aptitude to learn multiple computer systems.

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