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Therapy Office Receptionist Jobs (NOW HIRING)

ARCH Physical Therapy

Medical Receptionist

Lansing, MI · On-site

$14.75 - $18/hr

ARCH Physical Therapy is hiring for a Medical Office Receptionist to join our team. This employee is responsible for delivering amazing customer service to our patients, patient intake, scheduling ...

ARCH Physical Therapy

Medical Receptionist

Lansing, MI

$14.75 - $18/hr

ARCH Physical Therapy is hiring for a Medical Office Receptionist to join our team. This employee is responsible for delivering amazing customer service to our patients, patient intake, scheduling ...

ARCH Physical Therapy

Medical Receptionist

Lansing, MI · On-site

$14.75 - $18/hr

ARCH Physical Therapy is hiring for a Medical Office Receptionist to join our team. This employee is responsible for delivering amazing customer service to our patients, patient intake, scheduling ...

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How much do therapy office receptionist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for therapy office receptionist in the United States is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What does a therapy office receptionist do?

A Therapy Office Receptionist is responsible for managing the front desk at a mental health or therapy practice. Their duties include greeting clients, scheduling appointments, handling phone calls, and maintaining patient records. They also assist with billing, insurance verification, and provide general administrative support to therapists and staff. The receptionist plays a key role in creating a welcoming and organized environment for clients seeking therapy services.

What are the key skills and qualifications needed to thrive as a therapy office receptionist, and why are they important?

To thrive as a Therapy Office Receptionist, you need strong organizational abilities, attention to detail, and experience in administrative tasks, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and insurance verification tools is typically required. Excellent interpersonal skills, discretion, and professionalism help you create a welcoming environment and handle sensitive client information. These skills are crucial for ensuring efficient office operations, maintaining confidentiality, and supporting both therapists and clients effectively.

How does a therapy office receptionist typically support both clients and therapists on a daily basis?

A Therapy Office Receptionist plays a vital role in ensuring smooth operations by greeting clients, managing appointment schedules, and handling sensitive information with confidentiality. They are often the first point of contact for clients, answering inquiries and providing a welcoming environment. Additionally, they assist therapists by coordinating their calendars, preparing necessary paperwork, and facilitating effective communication between clients and staff. Balancing these responsibilities requires strong organizational skills and empathy, as the receptionist helps maintain a supportive atmosphere for both clients and therapists.

What is the difference between Therapy Office Receptionist vs Therapy Office Administrative Assistant?

AspectTherapy Office ReceptionistTherapy Office Administrative Assistant
CredentialsHigh school diploma or equivalent; some roles may prefer experienceHigh school diploma; additional administrative training or certification beneficial
Work EnvironmentFront desk, patient check-in/out, phone handling in therapy clinicsOffice setting, supporting administrative tasks beyond front desk
Job ResponsibilitiesGreeting patients, scheduling, answering callsScheduling, billing, record management, supporting therapists

The main difference is that Therapy Office Receptionists focus on front desk duties like greeting patients and scheduling, while Therapy Office Administrative Assistants handle broader administrative tasks such as billing and record management. Both roles are essential in therapy clinics but differ in scope and responsibilities.

More about Therapy Office Receptionist jobs
What cities are hiring for Therapy Office Receptionist jobs? Cities with the most Therapy Office Receptionist job openings:
What states have the most Therapy Office Receptionist jobs? States with the most job openings for Therapy Office Receptionist jobs include:
What job categories do people searching Therapy Office Receptionist jobs look for? The top searched job categories for Therapy Office Receptionist jobs are:
Therapy Office Receptionist jobs near you
Infographic showing various Therapy Office Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $38,966 per year, or $18.7 per hour.

Medical Receptionist

ARCH Physical Therapy

Lansing, MI • On-site

$14.75 - $18/hr

Part-time

Posted 23 days ago

Job description

Company Description

Company: ARCH Physical Therapy

Location: Lansing, MI

ARCH Physical Therapy is an outpatient physical therapy Lansing clinic that specializes in orthopedic and sports injuries. Our licensed physical therapists are dedicated to providing the highest quality of care in a friendly and professional environment.

Our physical therapy programs combine hands-on care, modalities and tailored exercise to help you maximize your potential for recovery. Through detailed examination of the musculoskeletal system, problem areas are identified and corrected in order to get our patients back to their highest possible level of functioning in the quickest, safest manner possible.

Job Description

ARCH Physical Therapy is hiring for a Medical Office Receptionist to join our team. This employee is responsible for delivering amazing customer service to our patients, patient intake, scheduling, insurance verifications, payment processing, communication with physician offices and family members, maintaining accurate health care records.

Qualifications
  • High School Graduate
  • Office environment experience Preferred
  • Certificate or Associates Degree Preferred
  • Experience with EMR systems Preferred

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