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Therapy Office Receptionist Jobs (NOW HIRING)

REDISCOVER

Medical Office Receptionist

Kansas City, MO · On-site

$15.25 - $18.50/hr

Make a Difference as a Medical Office Receptionist with ReDiscover Join ReDiscover's CPRC ... management, therapy, group therapy, health and wellness support, employment services and ...

REDISCOVER

Medical Office Receptionist

Kansas City, MO · On-site

$15.25 - $18.50/hr

Make a Difference as a Medical Office Receptionist with ReDiscover Join ReDiscover's CPRC ... management, therapy, group therapy, health and wellness support, employment services and ...

E.N.T. Specialty Partners

Front Office Receptionist

Fairfax, VA · On-site

$15.50 - $20/hr

... therapy. Guided by excellence, service, principles, and innovation, ESP aims to become the foremost ... As the Front Desk Receptionist, you will be the first point of contact for patients, creating a ...

ENT Specialty Partners

Front Office Receptionist

Fairfax, VA · On-site

$15.50 - $20/hr

... therapy. Guided by excellence, service, principles, and innovation, ESP aims to become the foremost ... As the Front Desk Receptionist, you will be the first point of contact for patients, creating a ...

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Therapy Office Receptionist information

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How much do therapy office receptionist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for therapy office receptionist in the United States is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What does a therapy office receptionist do?

A Therapy Office Receptionist is responsible for managing the front desk at a mental health or therapy practice. Their duties include greeting clients, scheduling appointments, handling phone calls, and maintaining patient records. They also assist with billing, insurance verification, and provide general administrative support to therapists and staff. The receptionist plays a key role in creating a welcoming and organized environment for clients seeking therapy services.

How does a therapy office receptionist typically support both clients and therapists on a daily basis?

A Therapy Office Receptionist plays a vital role in ensuring smooth operations by greeting clients, managing appointment schedules, and handling sensitive information with confidentiality. They are often the first point of contact for clients, answering inquiries and providing a welcoming environment. Additionally, they assist therapists by coordinating their calendars, preparing necessary paperwork, and facilitating effective communication between clients and staff. Balancing these responsibilities requires strong organizational skills and empathy, as the receptionist helps maintain a supportive atmosphere for both clients and therapists.

What are the key skills and qualifications needed to thrive as a therapy office receptionist, and why are they important?

To thrive as a Therapy Office Receptionist, you need strong organizational abilities, attention to detail, and experience in administrative tasks, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and insurance verification tools is typically required. Excellent interpersonal skills, discretion, and professionalism help you create a welcoming environment and handle sensitive client information. These skills are crucial for ensuring efficient office operations, maintaining confidentiality, and supporting both therapists and clients effectively.

What is the difference between Therapy Office Receptionist vs Therapy Office Administrative Assistant?

AspectTherapy Office ReceptionistTherapy Office Administrative Assistant
CredentialsHigh school diploma or equivalent; some roles may prefer experienceHigh school diploma; additional administrative training or certification beneficial
Work EnvironmentFront desk, patient check-in/out, phone handling in therapy clinicsOffice setting, supporting administrative tasks beyond front desk
Job ResponsibilitiesGreeting patients, scheduling, answering callsScheduling, billing, record management, supporting therapists

The main difference is that Therapy Office Receptionists focus on front desk duties like greeting patients and scheduling, while Therapy Office Administrative Assistants handle broader administrative tasks such as billing and record management. Both roles are essential in therapy clinics but differ in scope and responsibilities.

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Therapy Office Receptionist jobs near you
Infographic showing various Therapy Office Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $38,966 per year, or $18.7 per hour.

Medical Office Receptionist

REDISCOVER

Kansas City, MO • On-site

$15.25 - $18.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Make a Difference as a Medical Office Receptionist with ReDiscover
Join ReDiscover's CPRC Department and be part of a mission-driven organization that's been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we're passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.
Why ReDiscover?
  • 700+ dedicated professionals
  • Over five decades of community impact
  • A culture grounded in compassion, collaboration, and growth

About the CPRC Program
CPRC is a case management focused program that provides individuals with support to live an independent life in the community. Through a variety of multidisciplinary services that clients can choose from including medication management, therapy, group therapy, health and wellness support, employment services and transportation support, clients can develop skills, access resources and learn ways to manage their emotional and physical health.
What You'll Do
  • Greet members, vendors, couriers, job applicants and other visitors in a consistent, professional and friendly manner adhering to proper security protocol and logging activity.
  • Answer phone calls in a timely and welcoming manner and courteously directs the call to the appropriate personnel or program.
  • Abide by all HIPPA laws and maintains confidentiality for all clients and medical records.
  • Ensure the headquarters lobby is constantly staffed during agreed business hours and maintained in a neat and orderly fashion.
  • Manage schedules accurately for new appointments, check ins, and follow ups.
  • Verify insurance, personal information and account balances. Collects fees when required.
  • Ensure that new charts are ready for use and packets are prepared for programs.
  • Accurately enter information into the EMR (i.e.: financial information, assessment forms, billing, etc.).

Requirements of the Position:
  • Availability to work a full-time/part-time schedule (40-hours a week), Monday through Friday, 8:00A-4:30P
  • High school diploma or GED
  • One to Two years of progressively responsible experience.
  • Previous experience handling large volume of incoming calls as a receptionist preferred.
  • Must possess strong customer service skills.
  • Ability to handle multiple tasks/priorities.
  • Strong written, oral and interpersonal communication skills.
  • Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.

Grow With Us
We're committed to your professional development and will support your growth as a Receptionist through training, collaboration, and meaningful work.
Ready to join a team that's passionate about people? Apply today and help make wellness accessible for all.

Apply