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Physical Therapy Front Desk Jobs (NOW HIRING)

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The Physical Therapy Front Office Coordinator plays a vital role in ensuring seamless daily ... Oversee front desk management and telephone handling * Communicate effectively with patients and ...

Front Desk Coordinator

Baton Rouge, LA · On-site

$12.75 - $16.50/hr

... hiring two Front Desk Coordinators to support our growing multi-specialty outpatient clinic in ... Chiropractic/Physical Therapy team The ideal candidate provides excellent customer service ...

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Physical Therapy Front Desk information

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$10

$16

$22

How much do physical therapy front desk jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for physical therapy front desk in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are the common challenges faced by a Physical Therapy Front Desk staff member, and how can they be managed?

Physical Therapy Front Desk staff often juggle multiple responsibilities, such as scheduling appointments, verifying insurance, handling patient check-ins, and communicating with therapists. One common challenge is managing a high volume of calls and walk-ins while maintaining accuracy in scheduling and billing. Strong organizational skills, attention to detail, and effective communication can help manage these demands. Proactively learning the clinic’s systems and staying updated on insurance policies also helps reduce errors and improve the patient experience.

What is the difference between Physical Therapy Front Desk vs Physical Therapy Receptionist?

AspectPhysical Therapy Front DeskPhysical Therapy Receptionist
CredentialsHigh school diploma or equivalent; some roles may prefer certificationHigh school diploma or equivalent; similar requirements
Work EnvironmentMedical clinics, outpatient therapy centersMedical clinics, outpatient therapy centers
Job ResponsibilitiesScheduling, patient check-in/out, insurance verificationScheduling, patient check-in/out, insurance verification
Employer & Industry UsageCommonly used interchangeably in clinicsOften used synonymously with Front Desk in physical therapy settings

The terms Physical Therapy Front Desk and Physical Therapy Receptionist are often used interchangeably, with similar responsibilities and work environments. Both roles focus on patient scheduling, insurance processing, and administrative support within physical therapy clinics. The main difference is often in job title preference by employers, but the core duties and credentials are comparable.

What are the responsibilities of a Physical Therapy Front Desk staff member?

A Physical Therapy Front Desk staff member is responsible for greeting patients, scheduling appointments, managing patient records, verifying insurance information, and handling billing or payments. They act as the first point of contact for patients, ensuring a welcoming and organized environment. Additionally, they assist physical therapists by maintaining smooth administrative operations, answering phone calls, and providing general office support. Their role is crucial for ensuring an efficient and positive patient experience.

What are the key skills and qualifications needed to thrive as a Physical Therapy Front Desk professional, and why are they important?

To thrive as a Physical Therapy Front Desk professional, you need strong organizational skills, attention to detail, and experience with scheduling and patient management, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, medical billing software, and appointment scheduling tools is typically required. Excellent communication, customer service, and problem-solving abilities set standout candidates apart in this role. These skills and qualities are essential to ensure efficient clinic operations, positive patient experiences, and accurate administrative processing.
More about Physical Therapy Front Desk jobs
What cities are hiring for Physical Therapy Front Desk jobs? Cities with the most Physical Therapy Front Desk job openings:
What states have the most Physical Therapy Front Desk jobs? States with the most job openings for Physical Therapy Front Desk jobs include:
Infographic showing various Physical Therapy Front Desk job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.
Bilingual Physical Therapy Front Desk

Bilingual Physical Therapy Front Desk

Physical Therapy NOW

Miami, FL • On-site

$17/hr

Full-time

PTO

Posted 21 days ago


Job description

Join PT Now as a Physical Therapy Front Desk - Be the First Smile That Changes a Life
Opening: At Physical Therapy Now, we're building more than a rehabilitation network - we're creating a purpose-driven movement to transform lives through high-quality, accessible care. Our Vision is a world where every person has access to the rehabilitation they need to thrive.
We're looking for a growth-minded, service-driven Physical Therapy Front Desk who wants more than a job - they want an opportunity to make a daily impact, grow their career, and live our Core Values.
Duties for Front Desk Manager (including but not limited to):
Be a Leader for your team
Ensure quality and compliance
Answer Phones and return any missed call
Greeting Patients/Scan & Inputting patients info into EMR
Handle schedule/check in and out patients/Make recurring appointments and provide patient with a copy of the schedule for the whole treatment (even if you have to make changes later on)
Arrange patient transportation if needed
Insurance Authorization/Verify Benefit/Co-Payments (NO CASH)
Consistently following up with patients/confirm appointments
During intake process of new patient, make sure all info is filled out correctly
Ensure patients understand treatment including but not limited to their responsibilities, Plan of Care and Goals
Receive/Answer Emails in a professional and timely manner
Attend and enforce Meetings and Trainings
Enforcing the facility Policies and Procedures. Report needed changes
Protect Patients rights by maintaining confidentiality of personal and financial info
Document Incident Report and inform HR Department
Collect and properly route all incoming mail
Guide MVA patients through the correct process, staying in touch with Attorneys an Marketing Rep
Make sure PT/PTA are keeping patients notes done daily
Maintain communication with referring physicians
Ensure PT Evaluations get revised for corrections and signed by referring physician
Keep Employee Charts private and up to date
Employee write ups/yearly evaluation
Scrub and submit payroll to HR Dept
Receive Vacation/PTO request, authorize and submit to HR for final Approval
Keep inspections up to date, such as AHCA, Medicare, Medicaid, Equipment Calibration, Fire Etc.
Maintain office Supplies inventory, placing and expediting orders for supplies, verifying receipt of supplies
Scheduling equipment service and repairs
Know Facility Financial Goals
Help your staff to maintain your facility clean and organized
Ensure all staff is being punctual with time and attendance
Train and guide new team members
Overall management of the facility
Reports to Management/HR