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Physical Therapy Front Desk Jobs (NOW HIRING)

Physical Therapy Office

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Physical therapy front desk person

Bronx, NY · On-site

$17 - $25/hr

We are a privately owned and operated outpatient physical therapy clinic seeking an energetic and experienced Front Desk Receptionist to join our upbeat team. Please only apply if you have prior ...

Physical Therapy Office

Be Seen First

Physical therapy front desk person

Hempstead, NY · On-site

$17 - $25/hr

We are a privately owned and operated outpatient physical therapy clinic seeking an energetic and experienced Front Desk Receptionist to join our upbeat team. Please only apply if you have prior ...

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Physical Therapy Front Desk information

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$10

$16

$22

How much do physical therapy front desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for physical therapy front desk in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are the responsibilities of a physical therapy front desk staff member?

A Physical Therapy Front Desk staff member is responsible for greeting patients, scheduling appointments, managing patient records, verifying insurance information, and handling billing or payments. They act as the first point of contact for patients, ensuring a welcoming and organized environment. Additionally, they assist physical therapists by maintaining smooth administrative operations, answering phone calls, and providing general office support. Their role is crucial for ensuring an efficient and positive patient experience.

What are the key skills and qualifications needed to thrive as a physical therapy front desk professional?

To thrive as a Physical Therapy Front Desk professional, you need strong organizational skills, attention to detail, and experience with scheduling and patient management, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, medical billing software, and appointment scheduling tools is typically required. Excellent communication, customer service, and problem-solving abilities set standout candidates apart in this role. These skills and qualities are essential to ensure efficient clinic operations, positive patient experiences, and accurate administrative processing.

What are the common challenges faced by a physical therapy front desk staff member, and how can they be managed?

Physical Therapy Front Desk staff often juggle multiple responsibilities, such as scheduling appointments, verifying insurance, handling patient check-ins, and communicating with therapists. One common challenge is managing a high volume of calls and walk-ins while maintaining accuracy in scheduling and billing. Strong organizational skills, attention to detail, and effective communication can help manage these demands. Proactively learning the clinic’s systems and staying updated on insurance policies also helps reduce errors and improve the patient experience.

What is the difference between Physical Therapy Front Desk vs Physical Therapy Receptionist?

AspectPhysical Therapy Front DeskPhysical Therapy Receptionist
CredentialsHigh school diploma or equivalent; some roles may prefer certificationHigh school diploma or equivalent; similar requirements
Work EnvironmentMedical clinics, outpatient therapy centersMedical clinics, outpatient therapy centers
Job ResponsibilitiesScheduling, patient check-in/out, insurance verificationScheduling, patient check-in/out, insurance verification
Employer & Industry UsageCommonly used interchangeably in clinicsOften used synonymously with Front Desk in physical therapy settings

The terms Physical Therapy Front Desk and Physical Therapy Receptionist are often used interchangeably, with similar responsibilities and work environments. Both roles focus on patient scheduling, insurance processing, and administrative support within physical therapy clinics. The main difference is often in job title preference by employers, but the core duties and credentials are comparable.

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What states have the most Physical Therapy Front Desk jobs?

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Physical Therapy Front Desk jobs near you
Infographic showing various Physical Therapy Front Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.

Bilingual Physical Therapy Front Desk

Physical Therapy NOW

Miami, FL • On-site

$17/hr

Full-time

PTO

Re-posted 18 hours ago

Job description

???? Join PT Now as a Physical Therapy Front Desk – Be the First Smile That Changes a Life ????Opening: At Physical Therapy Now, we're building more than a rehabilitation network - we're creating a purpose-driven movement to transform lives through high-quality, accessible care. Our Vision is a world where every person has access to the rehabilitation they need to thrive.We're looking for a growth-minded, service-driven Physical Therapy Front Desk who wants more than a job - they want an opportunity to make a daily impact, grow their career, and live our Core Values.Duties for Front Desk Manager (including but not limited to):Be a Leader for your teamEnsure quality and complianceAnswer Phones and return any missed callGreeting Patients/Scan & Inputting patients info into EMRHandle schedule/check in and out patients/Make recurring appointments and provide patient with a copy of the schedule for the whole treatment (even if you have to make changes later on)Arrange patient transportation if neededInsurance Authorization/Verify Benefit/Co-Payments (NO CASH)Consistently following up with patients/confirm appointmentsDuring intake process of new patient, make sure all info is filled out correctlyEnsure patients understand treatment including but not limited to their responsibilities, Plan of Care and GoalsReceive/Answer Emails in a professional and timely mannerAttend and enforce Meetings and TrainingsEnforcing the facility Policies and Procedures. Report needed changesProtect Patients rights by maintaining confidentiality of personal and financial infoDocument Incident Report and inform HR DepartmentCollect and properly route all incoming mailGuide MVA patients through the correct process, staying in touch with Attorneys an Marketing RepMake sure PT/PTA are keeping patients notes done dailyMaintain communication with referring physiciansEnsure PT Evaluations get revised for corrections and signed by referring physicianKeep Employee Charts private and up to dateEmployee write ups/yearly evaluationScrub and submit payroll to HR DeptReceive Vacation/PTO request, authorize and submit to HR for final ApprovalKeep inspections up to date, such as AHCA, Medicare, Medicaid, Equipment Calibration, Fire Etc.Maintain office Supplies inventory, placing and expediting orders for supplies, verifying receipt of suppliesScheduling equipment service and repairsKnow Facility Financial GoalsHelp your staff to maintain your facility clean and organizedEnsure all staff is being punctual with time and attendanceTrain and guide new team membersOverall management of the facilityReports to Management/HR 
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