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Physical Therapy Front Desk Jobs (NOW HIRING)

Austin Orthopedic Institute

Be Seen First

Physical Therapy Front Office Coordinator

Austin, TX · On-site

$18 - $23/hr

The Physical Therapy Front Office Coordinator plays a vital role in ensuring seamless daily ... Oversee front desk management and telephone handling * Communicate effectively with patients and ...

LA Health Solutions

Front Desk Coordinator

Baton Rouge, LA

$12.75 - $16.50/hr

... hiring two Front Desk Coordinators to support our growing multi-specialty outpatient clinic in ... Chiropractic/Physical Therapy team The ideal candidate provides excellent customer service ...

LA Health Solutions

Front Desk Coordinator

Baton Rouge, LA · On-site

$12.75 - $16.50/hr

... hiring two Front Desk Coordinators to support our growing multi-specialty outpatient clinic in ... Chiropractic/Physical Therapy team The ideal candidate provides excellent customer service ...

LA Health Solutions

Front Desk Coordinator

Baton Rouge, LA · On-site

$12.75 - $16.50/hr

... hiring two Front Desk Coordinators to support our growing multi-specialty outpatient clinic in ... Chiropractic/Physical Therapy team The ideal candidate provides excellent customer service ...

Concentra

Physical Therapy Front Desk

Cherry Hill, NJ · On-site

$16 - $19/hr

The Physical Therapy Support Specialist (PTSS) works to support the Center Therapy Director (CTD ... Cross train to perform Front Office duties including greeting patients, obtaining authorization ...

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Physical Therapy Front Desk information

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How much do physical therapy front desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for physical therapy front desk in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are the common challenges faced by a physical therapy front desk staff member, and how can they be managed?

Physical Therapy Front Desk staff often juggle multiple responsibilities, such as scheduling appointments, verifying insurance, handling patient check-ins, and communicating with therapists. One common challenge is managing a high volume of calls and walk-ins while maintaining accuracy in scheduling and billing. Strong organizational skills, attention to detail, and effective communication can help manage these demands. Proactively learning the clinic’s systems and staying updated on insurance policies also helps reduce errors and improve the patient experience.

What is the difference between Physical Therapy Front Desk vs Physical Therapy Receptionist?

AspectPhysical Therapy Front DeskPhysical Therapy Receptionist
CredentialsHigh school diploma or equivalent; some roles may prefer certificationHigh school diploma or equivalent; similar requirements
Work EnvironmentMedical clinics, outpatient therapy centersMedical clinics, outpatient therapy centers
Job ResponsibilitiesScheduling, patient check-in/out, insurance verificationScheduling, patient check-in/out, insurance verification
Employer & Industry UsageCommonly used interchangeably in clinicsOften used synonymously with Front Desk in physical therapy settings

The terms Physical Therapy Front Desk and Physical Therapy Receptionist are often used interchangeably, with similar responsibilities and work environments. Both roles focus on patient scheduling, insurance processing, and administrative support within physical therapy clinics. The main difference is often in job title preference by employers, but the core duties and credentials are comparable.

What are the responsibilities of a physical therapy front desk staff member?

A Physical Therapy Front Desk staff member is responsible for greeting patients, scheduling appointments, managing patient records, verifying insurance information, and handling billing or payments. They act as the first point of contact for patients, ensuring a welcoming and organized environment. Additionally, they assist physical therapists by maintaining smooth administrative operations, answering phone calls, and providing general office support. Their role is crucial for ensuring an efficient and positive patient experience.

What are the key skills and qualifications needed to thrive as a physical therapy front desk professional?

To thrive as a Physical Therapy Front Desk professional, you need strong organizational skills, attention to detail, and experience with scheduling and patient management, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, medical billing software, and appointment scheduling tools is typically required. Excellent communication, customer service, and problem-solving abilities set standout candidates apart in this role. These skills and qualities are essential to ensure efficient clinic operations, positive patient experiences, and accurate administrative processing.
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What states have the most Physical Therapy Front Desk jobs?

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Physical Therapy Front Desk jobs near you
Infographic showing various Physical Therapy Front Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.

Per Diem Front Desk Receptionist - Physical Therapy

RECONSTRUCTIVE ORTHOPAEDIC ASSOCIAT

Glen Mills, PA • On-site

$16 - $22/hr

Per diem

Medical, Dental, Retirement, PTO

Posted 23 days ago

Job description

Rothman Orthopaedics is looking to hire a per diem Physical Therapy Front Desk Receptionist based in our Glen Mills, PA office! We are looking for somebody who is willing to help out in several offices in the area including our Media, South Philadelphia and Center City Philadelphia offices.
Schedule: As needed, Monday through Friday 7 AM to 7 PM
Job Summary:
The Physical Therapy Front Desk Receptionist greets, instructs, directs and schedules patients and visitors. This individual verifies insurance benefit for all PT/OT appointments and ensures all visits are properly authorized. This individual serves as liaison between patient and PT/OT Staff.
Key Accountabilities:
Increased patient satisfaction, co-pay collection, referral capture, time stamping accuracy, accuracy in demographic and insurance capture, time management (attendance and overtime), chart prep for insurance, co-pay and referral, cross training to assist in other areas
Essential Duties:
  1. Greets patients and visitors in a prompt, courteous, and helpful manner.
  2. Checks in patients, verifies and updates demographic and insurance information in eCW.
  3. Update the eCW system on patients' arrival and referral information.
  4. Utilizes eCW to enter co-payments and notes to the Business Office.
  5. Checks out and makes patient follow-up appointment with Physical Therapy Provider.
  6. Handles direct scheduling duties for physical therapists to include incoming patient calls and overall schedule management to maximize clinic and therapist flow including time off.
  7. Verifies and documents physical therapy and/or DME/splint benefits for all new incoming patients.
  8. Ensures proper forms and clinical information is submitted to insurance companies to obtain insurance authorization as determined in verification process.
  9. Track authorized PT visits, unit and time limits. Informs therapist when additional visits need to be requested and provides therapist the appropriate forms, should clinical information be required for insurance authorization for initial and ongoing visits.
  10. Creates a new patient packet that includes: PT benefit verification form, physical or hand therapy questionnaire and prescription.
  11. Utilize eCW to scan patient documents. To include: PT benefit verification forms, authorizations, questionnaires, prescriptions and home exercise programs.
  12. Collects self-pay and supply payments as indicated on the fee schedules on the RI Intranet tab (Therapy tab).
  13. Answers telephone, screens calls, takes messages, and provides information.
  14. Assist patients with ambulatory difficulties.
  15. Screens visitors and responds to routine requests for information.
  16. Maintains work area and lobby in neat and orderly manner.
  17. Re-supply front desk for the day.
  18. Collect applicable insurance co-pay information and referrals.
  19. Batch out and balance end of day payments.
  20. Assist other front desk personnel in situations with irate patients.
  21. Prepare all work for the next business day including referral number, authorization number for Physical/Occupational Therapy visits and splints.
  22. Print out all related paperwork for patients' appointments with the therapist.
  23. Works in conjunction with the Patient Responsible team to collect past due balances.
  24. Attends meetings as required.
  25. Performs related work as required.
  26. Other duties as assigned by manager/director.

Minimum Requirements:
  • High School diploma or GED minimum education requirement.
  • Minimum of one years' experience in medical office environment.
  • Computer skills including, but not limited to, MS Office.
  • Knowledge of business office procedures & medical terminology preferred.

Pay Range:
$16.00/hr - $22.00/hr
Our Commitment to Employees:
Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.
Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences.
COVID-19 Policy:
As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered.

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