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Text Chat Jobs (NOW HIRING)

Adventure Credit Union

Contact Center Agent I

Grand Rapids, MI · On-site

$15.50 - $21.25/hr

Answers phone, text, chat and video banking inquiries from members regarding: * Loan and deposit services. * Products and account information. * The operation, benefits, and access of several digital ...

Adventure Credit Union

Contact Center Agent I

Dewitt, MI · On-site

$13.50 - $18.50/hr

Answers phone, text, chat and video banking inquiries from members regarding: * Loan and deposit services. * Products and account information. * The operation, benefits, and access of several digital ...

Adventure Credit Union

Contact Center Agent I

Grand Rapids, MI · On-site

$15.50 - $21.25/hr

Answers phone, text, chat and video banking inquiries from members regarding: * Loan and deposit services. * Products and account information. * The operation, benefits, and access of several digital ...

Adventure Credit Union

Contact Center Agent I

Dewitt, MI · On-site

$13.50 - $18.50/hr

Answers phone, text, chat and video banking inquiries from members regarding: * Loan and deposit services. * Products and account information. * The operation, benefits, and access of several digital ...

Adventure Credit Union

Contact Center Agent I

Dewitt, MI · On-site

$13.50 - $18.50/hr

Answers phone, text, chat and video banking inquiries from members regarding: * Loan and deposit services. * Products and account information. * The operation, benefits, and access of several digital ...

Pumpkin

Insurance Agent- Evening Shift

Provide exceptional customer care to customers across multiple communication channels like phone, email, text, chat and social, in a timely and efficient manner * Uses problem-solving skills to solve ...

Hub Group

Local CDL-A Truck Driver

Marcellus, MI · On-site

$78K/yr

Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video to employees and household members to help with navigating life's challenges * Supplemental insurance ...

Hub Group

Local CDL-A Truck Driver

Portland, OR · On-site

$79K - $91K/yr

Employee Assistance Program (EAP) provides a confidential resource available over text/chat/video to employees and household members to help with navigating life's challenges * Supplemental insurance ...

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Showing results 21-40

All JobsText Chat Jobs

Text Chat information

See salary details

$28.5K

$72.8K

$119K

How much do text chat jobs pay per year?

As of Jul 27, 2026, the average yearly pay for text chat in the United States is $72,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $83,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Text Chat position, and why are they important?

To thrive as a Text Chat agent, you need excellent written communication skills, fast and accurate typing abilities, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat platforms is typically required, with some employers providing in-house training or certifications. Outstanding candidates demonstrate attention to detail, patience, and the ability to multitask efficiently in a fast-paced environment. These skills are essential to ensure clear, helpful, and timely responses that enhance customer satisfaction and support company goals.

What is a Text Chat job?

A Text Chat job involves communicating with customers or clients through text-based platforms like live chat, social media, or messaging apps. Responsibilities may include answering questions, resolving issues, providing support, or assisting with sales. This role requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer remote text chat positions, making it a popular option for those seeking flexible work.

More about Text Chat jobs
What cities are hiring for Text Chat jobs? Cities with the most Text Chat job openings:
What are the most commonly searched types of Text Chat jobs? The most popular types of Text Chat jobs are:
What states have the most Text Chat jobs? States with the most job openings for Text Chat jobs include:
What job categories do people searching Text Chat jobs look for? The top searched job categories for Text Chat jobs are:
Text Chat jobs near you
Infographic showing various Text Chat job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 54% Full Time, 4% Part Time, and 40% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $72,781 per year, or $35 per hour.
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr

Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr

Milan Laser Hair Removal

Omaha, NE • On-site

$22 - $24/hr

Full-time, Part-time

Posted 26 days ago

Milan Laser Hair Removal rating

7.5

Company rating: 7.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

3rd of 41 rated hair and beauty

Job description

Omaha, Nebraska • In-Person • Part-Time
Now Starting at $19.00 per hour - Recently Increased Base Pay!
Who We Are
Not your average call center-that's the Milan difference.
Milan Laser is the largest laser hair removal company in the country and a two-time Best Places to Work in Omaha winner. With more than 400 clinics across 39 states and continued growth, we're expanding quickly-and our call center is the engine that drives it all.
This is a high-energy, team-first environment where people support each other, celebrate wins, and take pride in creating great client experiences. You'll be surrounded by people who work hard, move fast, and genuinely enjoy what they do.
This role is the launching point for your Milan career. You'll gain hands-on experience, learn the business from the inside out, and build a strong foundation for growth into:
  • A full-time Client Coordinator (inbound sales) role
  • Higher-earning, performance-based positions
  • Opportunities across Milan's corporate and field teams

About the Role
This is where the client experience comes to life.
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their hair-free journey, resolve account needs, and assist new callers exploring a consultation.
Every interaction matters-you'll create experiences that feel clear, helpful, and personal.
This role is fast-paced and high-volume. You'll balance accuracy, efficiency, and strong service while delivering consistent experiences that reflect Milan's standards.
Compensation
  • Base Pay: $19.00 per hour
  • Additional earnings through hourly differentials and commission
  • Top performers earn $22-$24/hour total

Schedule
  • 16-24 hours per week
  • 4-5 hour shifts
  • Morning, evening, and weekend availability required

Business Hours:
  • Monday-Thursday: 7:30 AM - 8:00 PM
  • Friday-Saturday: 7:00 AM - 8:00 PM
  • Sunday: 8:00 AM - 6:30 PM

Part-time roles are not eligible for full-time benefits, though full-time opportunities are frequently available and part-time team members are encouraged to apply.
What You'll Do
Client Support & Experience
  • Respond to inbound calls, emails, texts, and chat from current clients
  • Support appointment scheduling and assist with account questions
  • Deliver empathetic, confident, solutions-focused service
  • Assist inbound leads and help guide them toward booking consultations

Operational Excellence
  • Follow standard processes and scripting to ensure consistency
  • Accurately document all client interactions
  • Manage multiple conversations and systems at once

Performance & Team Environment
  • Meet productivity and customer service expectations
  • Participate in coaching, feedback, and development conversations
  • Support team initiatives and continuous improvements

What You Bring
Minimum Requirements
  • High school diploma or equivalent
  • 1+ year of customer service experience in a fast-paced environment
  • Ability to multitask across phone, email, and chat
  • Strong written and verbal communication skills
  • Typing speed of at least 60 WPM
  • Proven reliability, professionalism, and strong attendance
  • Ability to handle sensitive information with confidentiality
  • Comfort working in a structured, metric-driven environment

Preferred Experience
  • Call center experience
  • Multi-channel customer support (phone, chat, email)
  • Appointment scheduling or similar workflows

Behavioral Strengths
  • Customer Obsessed: Creates positive, supportive client experiences
  • Drive for Results: Takes ownership and meets expectations
  • Coachable: Open to feedback and eager to grow
  • Calm Under Pressure: Thrives in high-volume environments
  • Collaborative: Communicates clearly and supports the team

Availability Requirements
  • 16-24 hours per week
  • Must be able to work morning or evening shifts
  • Weekend availability required

Milan Laser welcomes applicants from all backgrounds. Visa sponsorship is not available.
Equal Opportunity Employer.
#INDCC1

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