Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Quick apply
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
MiCAL 988 Crisis Specialist
Pontiac, MI · On-site
$21/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
MiCAL 988 Crisis Specialist
Pontiac, MI · On-site
$21/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
MiCAL 988 Crisis Specialist
Pontiac, MI · On-site +1
$21/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
MiCAL 988 Crisis Specialist
Pontiac, MI · On-site +1
$21/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Mobile Peer Support Specialist
Flint, MI · On-site
$21 - $24/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Mobile Peer Support Specialist
Flint, MI · On-site
$21 - $24/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Mobile Peer Support Specialist
Flint, MI · On-site
$21 - $24/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Mobile Peer Support Specialist
Flint, MI · On-site
$21 - $24/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Mobile Peer Support Specialist
$21 - $24/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Mobile Peer Support Specialist
$21 - $24/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Quick apply
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Mobile Peer Support Specialist
$21 - $24/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Mobile Peer Support Specialist
$21 - $24/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Workforce Management Coordinator
Pontiac, MI · On-site
$53K - $62K/yr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Workforce Management Coordinator
Pontiac, MI · On-site
$53K - $62K/yr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Works at a basic level to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works under close supervision. * Works at a ...
Works at a basic level to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works under close supervision. * Works at a ...
Works at a basic level to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works under close supervision. * Works at a ...
Works at a basic level to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works under close supervision. * Works at a ...
Works at a basic level to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works under close supervision. * Works at a ...
Works at a basic level to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works under close supervision. * Works at a ...
Works with full competence to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works without supervision and may provide ...
Works with full competence to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works without supervision and may provide ...
Works at a basic level to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works under close supervision. * Works at a ...
Works at a basic level to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works under close supervision. * Works at a ...
Case Manager (LLBSW or LBSW)
Flint, MI · On-site
$28 - $29/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Case Manager (LLBSW or LBSW)
Flint, MI · On-site
$28 - $29/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Respond promptly to phone, email, text, and chat inquiries * Maintain accurate CRM notes * Meet daily performance goals * Learn and promote dealership services and programs, include outbound phones ...
Quick apply
Respond promptly to phone, email, text, and chat inquiries * Maintain accurate CRM notes * Meet daily performance goals * Learn and promote dealership services and programs, include outbound phones ...
Case Manager (LLBSW or LBSW)
Flint, MI · On-site
$28 - $29/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Case Manager (LLBSW or LBSW)
Flint, MI · On-site
$28 - $29/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Service Business Development Center (BDC) Representative Position Summary The Service BDC Representative is responsible for assisting customers by phone, email, text, and chat, scheduling service ...
Service Business Development Center (BDC) Representative Position Summary The Service BDC Representative is responsible for assisting customers by phone, email, text, and chat, scheduling service ...
Case Manager (LLBSW or LBSW)
Flint, MI · On-site
$28 - $29/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Case Manager (LLBSW or LBSW)
Flint, MI · On-site
$28 - $29/hr
Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Text Chat information
See Michigan salary details
$24.8K - $32K
3% of jobs
$32K - $39.2K
7% of jobs
$39.2K - $46.4K
9% of jobs
$49K is the 25th percentile. Wages below this are outliers.
$46.4K - $53.5K
16% of jobs
The median wage is $59.4K / yr.
$53.5K - $60.7K
18% of jobs
$60.7K - $67.9K
15% of jobs
$71.5K is the 75th percentile. Wages above this are outliers.
$67.9K - $75K
14% of jobs
$75K - $82.2K
2% of jobs
$82.2K - $89.4K
6% of jobs
$89.4K - $96.5K
4% of jobs
$96.5K - $103.7K
5% of jobs
$24.8K
$63.4K
$103.7K
How much do text chat jobs pay per year?
As of Jun 30, 2026, the average yearly pay for text chat in Michigan is $63,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $72,800.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Text Chat position, and why are they important?
To thrive as a Text Chat agent, you need excellent written communication skills, fast and accurate typing abilities, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat platforms is typically required, with some employers providing in-house training or certifications. Outstanding candidates demonstrate attention to detail, patience, and the ability to multitask efficiently in a fast-paced environment. These skills are essential to ensure clear, helpful, and timely responses that enhance customer satisfaction and support company goals.
What is a Text Chat job?
A Text Chat job involves communicating with customers or clients through text-based platforms like live chat, social media, or messaging apps. Responsibilities may include answering questions, resolving issues, providing support, or assisting with sales. This role requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer remote text chat positions, making it a popular option for those seeking flexible work.
What are the most commonly searched types of Text Chat jobs in Michigan? The most popular types of Text Chat jobs in Michigan are:
What are popular job titles related to Text Chat jobs in Michigan? For Text Chat jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Text Chat jobs in Michigan look for? The top searched job categories for Text Chat jobs in Michigan are:
What cities in Michigan are hiring for Text Chat jobs? Cities in Michigan with the most Text Chat job openings:
Full-time, Part-time
PTO
Posted 11 days ago
Key responsibilities
Provide crisis support to 988 callers by responding to incoming calls of varying crisis nature.
Offer information on available resources such as homeless shelters, food pantries, mental health services, and substance use treatment facilities.
Document each encounter while in-call and conduct follow-up calls to ensure successful access to services.
Job description
Job Title: MiCAL 988 Crisis Specialist
Base Pay: $21 hourly + shift differentialsÂ
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Full and Part-Time Shifts Available
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About you:
The ideal MiCAL Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote helping individuals in crisis. If you are self-disciplined to work from home and wish to serve those in crisis, we invite you to apply!
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About us:Â
Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.
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Day in the LifeÂ
- Provide crisis support to 988 callers
- Login to helpline applications
- Respond to incoming calls of varying crisis nature
- Offer information on available resources like homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.
- Employ de-escalation techniques to assist callers in crisis
- Take Michigan calls from the National Suicide Prevention helpline and 988 helpline
- Coordinate with EMS or police to complete active rescue as needed
- Document each encounter while in-call
- Conduct follow-up calls to ensure successful access to services
- Collaborate with Shift Supervisor and other MiCAL staff to provide or receive support
- Maintain high level confidentiality while performing all duties
- Fulfill any additional duties as assigned - Uphold strict confidentiality in all tasks performed
What you need to apply
- High School Diploma or GED equivalent
- Minimum 1 year of work or volunteer experience in a mental health/crisis services field, or equivalent education/training
- At-home high speed internet on a private network
- A private, HIPAA compliant, dedicated office space
What makes us different
- Non-Profit mission-driven, person-focused environment
- 100-hour Crisis Intervention training
- Opportunity for professional growth
- Team oriented environment
- An organizational culture of mental and behavioral health support for all
For your hard work
- Generous Paid Time Off
- Shift premiums
- Employer sponsored benefit and wellness plans (including 16% fringe pay, Calm App, etc.)
- Competitive wages
Our Mission
Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
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Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.
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See full job description here:Â https://cghelps.sharepoint.com/:b:/s/HRJobDescriptions/EfJQFHrqB5FKrOmeen9UgV0BByXn321COkcQC58D4NVBIw?e=vcFkgH
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Find out more at https://commongroundhelps.orgÂ
About Common Ground Food Co-op
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Urbana, IL, US
Year founded
1974