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Text Chat Jobs in Michigan (NOW HIRING)

Common Ground

Peer Support (CPSS) - Mobile

Flint, MI · On-site

$21 - $24/hr

  • PTO

Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Common Ground

Peer Support (CPSS) - Mobile

Flint, MI

  • PTO

Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

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Showing results 21-40

All JobsText Chat JobsText Chat Jobs in Michigan

Text Chat information

See Michigan salary details

$24.8K

$63.4K

$103.7K

How much do text chat jobs pay per year?

As of Aug 18, 2026, the average yearly pay for text chat in Michigan is $63,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $72,800.00 per year, depending on experience, location, and employer.

What is a text chat?

A Text Chat job involves communicating with customers or clients through text-based platforms like live chat, social media, or messaging apps. Responsibilities may include answering questions, resolving issues, providing support, or assisting with sales. This role requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer remote text chat positions, making it a popular option for those seeking flexible work.

What are the key skills and qualifications needed to thrive in the text chat position, and why are they important?

To thrive as a Text Chat agent, you need excellent written communication skills, fast and accurate typing abilities, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat platforms is typically required, with some employers providing in-house training or certifications. Outstanding candidates demonstrate attention to detail, patience, and the ability to multitask efficiently in a fast-paced environment. These skills are essential to ensure clear, helpful, and timely responses that enhance customer satisfaction and support company goals.

How do I become a text chat agent?

To become a text chat agent, you typically need strong written communication skills, basic computer proficiency, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent and may provide training on specific chat platforms or customer service protocols.

What are the most commonly searched types of Text Chat jobs in Michigan?

The most popular types of Text Chat jobs in Michigan are:

What are popular job titles related to Text Chat jobs in Michigan?

For Text Chat jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Text Chat jobs in Michigan look for?

The top searched job categories for Text Chat jobs in Michigan are:

What cities in Michigan are hiring for Text Chat jobs?

Cities in Michigan with the most Text Chat job openings:

Text Chat jobs near you
Infographic showing various Text Chat job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $63,435 per year, or $30.5 per hour.

Peer Support (CPSS) - Mobile

Common Ground

Flint, MI • On-site

$21 - $24/hr

Full-time

PTO

Posted 29 days ago

Job description

MDHHS Certified Peer Support Specialist (CPSS)

  • Contingent - Seeking candidates open to working weekends. Shifts include 8am to 4pm or 3pm to 11pm.

Compensation

  • $21.00 - $24.00 per hour, plus applicable shift differential. 

About You    

Role requires a MDHHS Certified Peer Support Specialist (CPSS). Provide mobile outreach and crisis intervention to individuals in distress, aiming to offer peer support, guidance, and assistance during their crisis moments. Promote recovery, reduce the risk of hospitalization or institutionalization, and connect individuals with appropriate mental health resources and services. For more information please see the job description: Mobile Peer Support Specialist

     
Day in the Life    
  • Respond swiftly to crisis calls to align with program response times 
  • Perform curb-side staff safety assessments in order to assess team response requirements  
  • Drive agency vehicle (or personal vehicle) to community locations to respond to crisis call
  • Maintain reliable personal vehicle for use to and from job and occasionally within the community
  • Provide active crisis intervention that is welcoming, trauma-informed, brief, and solution-focused to adults/children presenting in distress 
  • Maintain accurate and timely documentation of all crisis interventions and interactions with clients
  • Collaborate with individuals/families and their support systems to develop safety plans and identify coping strategies for managing future crises 
  • Facilitate transition to appropriate aftercare services and assist with implementation of individual recovery plans and coordination of natural supports
  • Act as a role model in recovery and the development of coping skills
What you need to apply    
  • High School Diploma or GED
  • Michigan Certified Peer Support Specialist certification
  • Relevant recovery experience
  • Valid Michigan Driver License with acceptable driving record regarding eligibility for insurability under Common Ground's insurance policy
What Makes Us Different?    
  • Non-Profit mission-driven, person-focused environment
  • Opportunity for professional growth
  • Smaller Units/Manageable workloads
  • Team orientated environment
  • An organizational culture of mental & behavioral health support for all
     
For your hard work    
  • Generous paid time off (for eligible employees)
  • Shift premiums (for eligible employees)
  • Employer sponsored benefit & wellness plans (including 16% fringe pay, Calm App, etc.)
  • Competitive wages
     

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.    

Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.    

Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or veteran status, among other factors.    

Find out more at https://commongroundhelps.org

Apply