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Mobile Text Chat Operator Jobs in Michigan (NOW HIRING)

Common Ground

Mobile Peer Support Specialist

Flint, MI · On-site

$21 - $24/hr

This position involves mobile outreach and intervention to individuals in distress, aiming to offer ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Common Ground

Mobile Peer Support Specialist

Flint, MI

$21 - $24/hr

This position involves mobile outreach and intervention to individuals in distress, aiming to offer ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Common Ground

Mobile Peer Support Specialist

Flint, MI

$21 - $24/hr

This position involves mobile outreach and intervention to individuals in distress, aiming to offer ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Common Ground

Mobile Peer Support Specialist

Flint, MI · On-site

This position involves mobile outreach and intervention to individuals in distress, aiming to offer ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Belle, LLC

Dispatch Coordinator I

Detroit, MI · Remote

Provide timely, professional support through member text and chat channels. * Coordinate real-time ... Experience in mobile healthcare, home health, or telehealth operations is a plus. Benefits

Cargill

Line Operator

Lake Odessa, MI · On-site

$23.60/hr

... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... operators and grocery stores to manufacturers and exporters. Job Location: Lake Odessa, MI Job Type ...

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All JobsMobile Text Chat Operator JobsMobile Text Chat Operator Jobs in Michigan

Mobile Text Chat Operator information

What are some common challenges Mobile Text Chat Operators face in their daily work?

Mobile Text Chat Operators often manage multiple chat conversations simultaneously, which requires them to multitask effectively and respond quickly without sacrificing accuracy or friendliness. They may encounter customers with unclear questions or distressed attitudes, making clear communication and empathy essential. Handling a high volume of inquiries while maintaining consistency and professionalism can be demanding, but it also helps operators develop strong problem-solving and customer service skills. The dynamic nature of the role keeps the work engaging and offers opportunities to build valuable experience in remote support environments.

What are the key skills and qualifications needed to thrive in the Mobile Text Chat Operator position, and why are they important?

To thrive as a Mobile Text Chat Operator, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with messaging platforms, CRM systems, and ticketing tools is often required, though specific certifications are not typically necessary. Strong attention to detail, discretion, and problem-solving abilities are important soft skills that help operators excel. These competencies are crucial for providing timely, professional, and helpful responses to customers while maintaining high standards of service and efficiency.

What is a Mobile Text Chat Operator job?

A Mobile Text Chat Operator is responsible for engaging in text-based conversations with clients or users, typically through a messaging platform. This role involves responding to messages, maintaining engaging discussions, and sometimes following specific guidelines or scripts. Operators may work in various industries, including customer support, social engagement, or entertainment chat services. The job is remote-friendly and usually offers flexible working hours. Strong typing skills, good grammar, and the ability to carry engaging conversations are key for success in this role.

What are the most commonly searched types of Text Chat Operator jobs in Michigan? The most popular types of Text Chat Operator jobs in Michigan are:
What are popular job titles related to Mobile Text Chat Operator jobs in Michigan? For Mobile Text Chat Operator jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Mobile Text Chat Operator jobs in Michigan look for? The top searched job categories for Mobile Text Chat Operator jobs in Michigan are:
What cities in Michigan are hiring for Mobile Text Chat Operator jobs? Cities in Michigan with the most Mobile Text Chat Operator job openings:
Mobile Text Chat Operator jobs near you
Mobile Peer Support Specialist

Mobile Peer Support Specialist

Common Ground

Flint, MI • On-site

$21 - $24/hr

Full-time

PTO

Posted 10 days ago

Job description

Description
Position at Common Ground
Current Opening - Certified Peer Support Specialist
  • Contingent - Prefer candidate that is open to weekends. Shifts are as follows: 8am - 4pm or 3pm - 11pm.

Compensation
  • $21.00 - $24.00 plus shift differential.

About You
Individual must be a Certified Peer Support Specialist (CPSS). This position involves mobile outreach and intervention to individuals in distress, aiming to offer peer support, guidance, and assistance during their crisis moments. Promote recovery, reduce the risk of hospitalization or institutionalization, and connect individuals with appropriate mental health resources and services. Full job description: Mobile Peer Support Specialist
Day in the Life
  • Respond swiftly to crisis calls to align with program response times
  • Perform curb-side staff safety assessments in order to assess team response requirements
  • Drive agency vehicle (or personal vehicle) to community locations to respond to crisis call
  • Maintain reliable personal vehicle for use to and from job and occasionally within the community
  • Provide active crisis intervention that is welcoming, trauma-informed, brief, and solution-focused to adults/children presenting in distress
  • Maintain accurate and timely documentation of all crisis interventions and interactions with clients
  • Collaborate with individuals/families and their support systems to develop safety plans and identify coping strategies for managing future crises
  • Facilitate transition to appropriate aftercare services and assist with implementation of individual recovery plans and coordination of natural supports
  • Act as a role model in recovery and the development of coping skills

What you need to apply
  • High School Diploma or GED
  • Michigan Certified Peer Support Specialist certification
  • Relevant recovery experience
  • Valid Michigan Driver License with acceptable driving record regarding eligibility for insurability under Common Ground's insurance policy

What Makes Us Different?
  • Non-Profit mission-driven, person-focused environment
  • Opportunity for professional growth
  • Smaller Units/Manageable workloads
  • Team orientated environment
  • An organizational culture of mental & behavioral health support for all

For your hard work
  • Generous paid time off (for eligible employees)
  • Shift premiums (for eligible employees)
  • Employer sponsored benefit & wellness plans (including 16% fringe pay, Calm App, etc.)
  • Competitive wages

Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.
Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or veteran status, among other factors.
Find out more at https://commongroundhelps.org

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