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Inbound Call Center Specialist Jobs (NOW HIRING)

Robert Half

Call Center Specialist

Schenectady, NY · On-site

$16.50 - $17.50/hr

We are looking for a Call Center Specialist to support retailer communication and deliver ... Previous experience in a call center, inbound customer support, or a similar service-focused ...

The Alaska Club

Call Center Specialist

Anchorage, AK · On-site

$15/hr

The Call Center Specialist provides excellent customer service in an inbound environment. The ideal candidate will be reliable, energetic, dependable and an efficient team player with 1-3 years of ...

The Alaska Club

Call Center Specialist

Anchorage, AK · On-site

$17 - $21.50/hr

The Call Center Specialist provides excellent customer service in an inbound environment. The ideal candidate will be reliable, energetic, dependable and an efficient team player with 1-3 years of ...

The Alaska Club

Call Center Specialist

Anchorage, AK · On-site

$15/hr

The Call Center Specialist provides excellent customer service in an inbound environment. The ideal candidate will be reliable, energetic, dependable and an efficient team player with 1-3 years of ...

Good Attic

Be Seen First

Inbound Call Center Agent

Lehi, UT · Remote

$40K/yr

We are seeking a dedicated Inbound Call Center Agent to serve as our Call Taker and Customer Service Specialist. This full-time role involves handling inbound and outbound communication, including ...

Monument Health

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

... 79 - $21.58 Call Center Specialist I $17.79-$20.45, Call Center Specialist II $18.77-$21.58 ... Answer inbound calls and respond to patient inquiries with professionalism and empathy. * Schedule ...

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

... 79 - $21.58 Call Center Specialist I $17.79-$20.45, Call Center Specialist II $18.77-$21.58 ... Answer inbound calls and respond to patient inquiries with professionalism and empathy. * Schedule ...

Rose International

Call Center Specialist

Winterville, NC · On-site

$15 - $19/hr

Call Center Specialist Our client is seeking a Call Center Specialist to collect delinquent ... Previous experience handling inbound and outbound calls * Handling calls while updating records ...

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

... 79 - $21.58 Call Center Specialist I $17.79-$20.45, Call Center Specialist II $18.77-$21.58 ... Answer inbound calls and respond to patient inquiries with professionalism and empathy. * Schedule ...

Monumenthealth

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

... 79 - $21.58 Call Center Specialist I $17.79-$20.45, Call Center Specialist II $18.77-$21.58 ... Answer inbound calls and respond to patient inquiries with professionalism and empathy. * Schedule ...

SFP Health Group

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

The Call Center Specialist is responsible for managing high-volume inbound and outbound patient communications across SFP Health Group entities. This role supports appointment scheduling, patient ...

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$14 - $17.50/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule ... In this role, you will be responsible for managing inbound and outbound patient calls. Primary ...

Southwoods Health

Call Center Specialist

Boardman, OH

$15.75 - $19.75/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule ... In this role, you will be responsible for managing inbound and outbound patient calls. Primary ...

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$14 - $17.50/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule ... In this role, you will be responsible for managing inbound and outbound patient calls. Primary ...

Soni Family Practice

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

The Call Center Specialist is responsible for managing high-volume inbound and outbound patient communications across SFP Health Group entities. This role supports appointment scheduling, patient ...

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Inbound Call Center Specialist information

See salary details

$25.5K

$74.6K

$83.5K

How much do inbound call center specialist jobs pay per year?

As of Aug 26, 2026, the average yearly pay for inbound call center specialist in the United States is $74,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $83,000.00 per year, depending on experience, location, and employer.

What does an inbound call center specialist do?

An Inbound Call Center Specialist handles incoming calls from customers, addressing their questions, concerns, or requests about a company’s products or services. They are responsible for providing excellent customer service, troubleshooting issues, and ensuring customer satisfaction. These specialists may also update customer records, process orders, and sometimes upsell products or services during the call. Strong communication and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an inbound call center specialist?

To thrive as an Inbound Call Center Specialist, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is essential. Exceptional patience, active listening, and the ability to remain calm under pressure set standout specialists apart. These skills ensure efficient issue resolution, customer satisfaction, and contribute to the overall success of the customer service operation.

How does an inbound call center specialist typically collaborate with other departments to resolve customer issues?

Inbound Call Center Specialists frequently work closely with other departments such as technical support, billing, and sales to ensure customer concerns are addressed effectively. When a call requires expertise or action beyond their scope, they coordinate with the appropriate teams, often by escalating tickets or initiating follow-ups. Effective communication and documentation are key to seamless collaboration, ensuring customers receive timely and accurate solutions while maintaining a positive experience. This teamwork approach helps specialists build a well-rounded understanding of company operations and enhances their problem-solving skills.
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What cities are hiring for Inbound Call Center Specialist jobs?

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Inbound Call Center Specialist jobs near you
Infographic showing various Inbound Call Center Specialist job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $74,649 per year, or $35.9 per hour.

Call Center Specialist

Robert Half

Schenectady, NY • On-site

$16.50 - $17.50/hr

Temporary

Posted 8 days ago

Job description

We are looking for a Call Center Specialist to support retailer communication and deliver dependable service from our Albany, New York location. This Long-term Contract position is ideal for someone who enjoys a fast-paced call center environment, communicates clearly, and can balance multiple tasks throughout the day. The person in this role will help retailers stay informed about instant ticket inventory, current game offerings, promotional activity, and order-related questions while maintaining accurate records and strong service standards.


Responsibilities:

• Handle daily outreach and incoming retailer calls with professionalism, accuracy, and a strong customer service approach.

• Organize and complete assigned call lists efficiently to ensure timely follow-up and consistent account coverage.

• Share clear updates with retailers regarding available games, upcoming promotions, jackpot activity, and new product releases.

• Investigate order or shipment discrepancies by coordinating with retailers and internal teams to identify and resolve issues.

• Contact retailers who have not confirmed orders and provide the support needed to move requests forward.

• Maintain complete and accurate documentation by preparing forms and records carefully throughout each interaction.

• Use computer-based systems, including Enterprise Series and related customer service tools, to manage information and track activity.

• Balance multiple priorities during the day while adapting to changing call volumes and service needs.

• Participate in cross-training opportunities to expand knowledge and provide broader operational support when needed.

• Previous experience in a call center, inbound customer support, or a similar service-focused environment.
• Strong verbal communication skills with the ability to build positive relationships with retailers and customers.
• Solid time management and organizational abilities for handling daily call activity and follow-up tasks.
• Comfortable using basic office technology, customer service software, and computer systems such as Enterprise Series.
• Ability to multitask effectively while maintaining attention to detail and accurate documentation.
• Good problem-solving skills with the ability to address questions, research issues, and support resolution efforts.
• Working knowledge of customer service best practices and a detail-focused approach to inbound call handling.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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