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Text Chat Jobs in Florida (NOW HIRING)

Life Surge

Student Support Specialist

Palmetto, FL · On-site

$16.25 - $22/hr

Passionately deliver prompt and professional response to students via phone, email, text chat, live chat and other appropriate communication means * Troubleshoot, evaluate, resolve, triage calls and ...

New

Life Surge

Student Support Specialist

Palmetto, FL · On-site

$16.25 - $22/hr

Passionately deliver prompt and professional response to students via phone, email, text chat, live chat and other appropriate communication means * Troubleshoot, evaluate, resolve, triage calls and ...

New

Embryriddle

Academic Advisor I

Daytona Beach, FL

$40K - $49K/yr

Proactively communicate with students through phone, email, text/chat, and virtual meetings to provide guidance and promote student success. * Contact students throughout their academic journey ...

Embryriddle

Academic Advisor I

Daytona Beach, FL

$40K - $49K/yr

Responsibleforproactively communicating to students via email, text/chat, phone, in person meetings and virtual meetings. Advisors will promote student/advisor appointments and student engagement at ...

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Showing results 1-20

All JobsText Chat JobsText Chat Jobs in Florida

Text Chat information

See Florida salary details

$21.3K

$54.4K

$88.9K

How much do text chat jobs pay per year?

As of Jul 24, 2026, the average yearly pay for text chat in Florida is $54,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $62,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Text Chat position, and why are they important?

To thrive as a Text Chat agent, you need excellent written communication skills, fast and accurate typing abilities, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat platforms is typically required, with some employers providing in-house training or certifications. Outstanding candidates demonstrate attention to detail, patience, and the ability to multitask efficiently in a fast-paced environment. These skills are essential to ensure clear, helpful, and timely responses that enhance customer satisfaction and support company goals.

What is a Text Chat job?

A Text Chat job involves communicating with customers or clients through text-based platforms like live chat, social media, or messaging apps. Responsibilities may include answering questions, resolving issues, providing support, or assisting with sales. This role requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer remote text chat positions, making it a popular option for those seeking flexible work.

What are the most commonly searched types of Text Chat jobs in Florida? The most popular types of Text Chat jobs in Florida are:
What are popular job titles related to Text Chat jobs in Florida? For Text Chat jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Text Chat jobs in Florida look for? The top searched job categories for Text Chat jobs in Florida are:
What cities in Florida are hiring for Text Chat jobs? Cities in Florida with the most Text Chat job openings:
Text Chat jobs near you
Infographic showing various Text Chat job openings in Florida as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $54,389 per year, or $26.1 per hour.

988 Chat/Text Representative (Remote - MUST ALREADY LIVE in the Tampa Bay, FL area)

2-1-1

Clearwater, FL

$25/hr

Full-time

Posted 22 days ago

Job description

***Must already live in the Tampa Bay, Florida, area to be eligible for this role***

***Training for this position will be in person at our Clearwater administrative office for three weeks***


Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.

  • Answer incoming chat and text messages from the 988 Crisis and Suicide Lifeline from clients needing online emotional support.
  • Ensure you meet all 988 Crisis and Suicide Lifeline performance metrics.
  • Converse with Imminent Risk clients and de-escalating, screen, safety plan, and reduce lethal means during the conversation.
  • Use the least invasive approach to service provision.
  • Provide referrals, deploy mobile crisis units, and engage law enforcement in active rescue, as needed.
  • Complete and pass all Lifeline Simulation Training modules as required.
  • Participate in, at least, two Lifeline Simulation Training modules per year, as required.
  • Score at least 85% monthly in quality assurance monitoring.
  • Seek to attain American Association of Suicidology (AAS) crisis certification, when eligible.
  • Build and maintain relationships with visitors that show respect, build trust, and confidentiality during and after the conversation.
  • Serve and participate in national, state, and local meetings, committees, community activities, and outreach events,as required.
  • Actively participate in ongoing supervision, training, and team meetings.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Follow all organization's policies, practices, and procedures.

Qualification/Requirements:

  • Excellent verbal communication, customer service, and time management skills.
  • Ability to read and interpret documents. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients or members of the community. Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization.
  • Ability to add, subtract, multiply and divide. Ability to problem-solve and manage a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Strong data entry skills.
  • Proficient personal computer skills including e-mail, recordkeeping, routine database activity, word processing, spreadsheet, graphics, etc..
  • Ability to handle multiple tasks simultaneously.
  • Seeking a supportive and collaborative team member.

Education/Training/Experience

    • Bachelor's Degree from a four-year college or university or higher is preferred.
    • A high school diploma or equivalent with a combination of experience may be considered.
    • One year or more of related crisis, mental health, or substance abuse experience is required.
    • Experience handling crisis chat or text message conversations is required.
    • Health and Human Services background preferred.
    • Above-average computer skills preferred.

    Physical Demands:

    Moderate physical activity performing somewhat strenuous daily activities of a primarily administrative nature. Includes sitting and/or standing for extended periods of time with the ability to lift up to 10 lbs.


    Manual dexterity is sufficient to reach/handle items, work with the fingers, and perceive attributes of objects and materials.


    Other:

    • Level II Background Screen
    • Valid State of Florida Driver's License

    Apply