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Text Chat Jobs in Florida (NOW HIRING)

Workway

Loan Processing Specialist

Tampa, FL · On-site

$45K - $66K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Handle the most complex products, calls, emails or text / chat sessions. * Answer high-volume, inbound calls or texts from current customers in a timely manner. Provide exceptional customer service ...

Hillpointe

Senior Leasing Performance Specialist

Maitland, FL · On-site

$15.50 - $20.50/hr

Convert phone, text, chat, email, and digital conversations into measurable leasing activity. * Reduce prospect fallout by identifying and addressing barriers early in the process. * Follow up with ...

Hillpointe

Senior Leasing Performance Specialist

Maitland, FL · On-site

$15.50 - $20.50/hr

Convert phone, text, chat, email, and digital conversations into measurable leasing activity. * Reduce prospect fallout by identifying and addressing barriers early in the process. * Follow up with ...

Embryriddle

Academic Advisor

Daytona Beach, FL

$40K - $49K/yr

  • PTO

Responsibleforproactively communicating to students via email, text/chat, phone, in person meetings and virtual meetings. Advisors will promote student/advisor appointments and student engagement at ...

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All JobsText Chat JobsText Chat Jobs in Florida

Text Chat information

See Florida salary details

$21.3K

$54.4K

$88.9K

How much do text chat jobs pay per year?

As of Aug 15, 2026, the average yearly pay for text chat in Florida is $54,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $62,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the text chat position, and why are they important?

To thrive as a Text Chat agent, you need excellent written communication skills, fast and accurate typing abilities, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat platforms is typically required, with some employers providing in-house training or certifications. Outstanding candidates demonstrate attention to detail, patience, and the ability to multitask efficiently in a fast-paced environment. These skills are essential to ensure clear, helpful, and timely responses that enhance customer satisfaction and support company goals.

How do I become a text chat agent?

To become a text chat agent, you typically need strong written communication skills, basic computer proficiency, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new agents with company policies and tools.

What is a text chat?

A Text Chat job involves communicating with customers or clients through text-based platforms like live chat, social media, or messaging apps. Responsibilities may include answering questions, resolving issues, providing support, or assisting with sales. This role requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer remote text chat positions, making it a popular option for those seeking flexible work.

What are the most commonly searched types of Text Chat jobs in Florida?

The most popular types of Text Chat jobs in Florida are:

What are popular job titles related to Text Chat jobs in Florida?

For Text Chat jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Text Chat jobs in Florida look for?

The top searched job categories for Text Chat jobs in Florida are:

What cities in Florida are hiring for Text Chat jobs?

Cities in Florida with the most Text Chat job openings:

Text Chat jobs near you
Infographic showing various Text Chat job openings in Florida as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 66% Full Time, 25% Part Time, 6% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,389 per year, or $26.1 per hour.

Loan Processing Specialist

Workway

Tampa, FL • On-site

$45K - $66K/yr

Other

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Job description

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a LOAN PROCESSING SPECIALIST opportunity with our large mortgage client, a publicly traded specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At this client, their people are the foundation of their success and at the heart of their dynamic work culture.
The LOAN PROCESSING SPECIALIST is responsible for below specific duties.
Your specific duties will include:

  • Operate in a call center environment as a customer success advocate.
  • Receive inbound calls and make outbound calls to consumers.
  • Receive inbound text messages and facilitate outbound text messages to consumers.
  • Handle the most complex products, calls, emails or text / chat sessions.
  • Answer high-volume, inbound calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests.
  • Effectively manage a pipeline of up to 100 loans.
  • Review and validate loan documents.
  • Handle routine calls, emails and/or chat responses with other employees, consumers &/or authorized 3rd parties.
  • Monitor work queues and intervene as needed.
  • Interact with multiple departments to expedite processing and/or issue resolution.
  • Conduct preliminary or basic research in order to accurately resolve and respond to customer inquiries.
Required qualifications for the position include:
  • A minimum of 36 months of mortgage processing experience preferably with direct customer contact in a call center environment is required.
  • Good understanding of applicable Federal, State and Local mortgage regulations.
  • Capable communicator, written and oral.
  • Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Use Vesta, AWS and proprietary but not required.
  • Excellent critical thinking, problem solving, mathematical skills and sound judgment.
  • Strong negotiation skills with ability to effectively resolve problems.
Pay Rate Range: $45,000 - $66,000 a year
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO . To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.
We collect personal information as part of the application and hiring process. For details about the categories of information collected, purposes of use, and your rights under law, please review our Candidate Privacy Act Disclosure Notice: Privacy Policy
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About Workway

Sourced by ZipRecruiter

Forward-thinking and innovative, Workway is at the forefront of the staffing industry. Entrepreneurial-minded leadership, combined with advanced technology, allows Workway to deliver temporary, temp to hire, and direct hire placement results that exceed our clients’ expectations.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Dallas, TX, US

Year founded

2005

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