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Text Chat Jobs in Cleveland, OH (NOW HIRING)

Cargill

Production Miner

Cleveland, OH · On-site

$34.19/hr

Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

Cargill

Production Miner

Cleveland, OH · On-site

$34.19/hr

Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

Cargill

Industrial Maintenance Electrician

Akron, OH · On-site

$39.15/hr

Job Type: Full Time Shift Available: 1st Compensation : $39.15/hr New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text ...

Goosehead

Senior Client Support Agent

Westlake, OH · Hybrid

$17.25 - $23.25/hr

This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...

Goosehead

Senior Client Support Agent

Westlake, OH · Hybrid

$17.25 - $23.25/hr

This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...

Goosehead

Senior Client Support Agent

Westlake, OH · Hybrid

$17.25 - $23.25/hr

This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on ...

Goosehead

L4 - Lead Client Support Agent

Westlake, OH · On-site

$17.25 - $23.25/hr

Resolve moderate-to-complex inquiries via email/chat/ call/ text. * Execute policy endorsements and audits accurately across carriers. * Ensure compliance with state regulations and carrier SLAs.

Cargill

Production Miner

Cleveland, OH · On-site

$34.19/hr

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196. Equal Opportunity Employer, including Disability ...

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Showing results 1-20

All JobsText Chat JobsText Chat Jobs in Cleveland, OH

Text Chat information

See Cleveland, OH salary details

$27.6K

$70.6K

$115.4K

How much do text chat jobs pay per year?

As of Sep 7, 2026, the average yearly pay for text chat in Cleveland, OH is $70,607.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $81,000.00 per year, depending on experience, location, and employer.

What is a text chat?

A Text Chat job involves communicating with customers or clients through text-based platforms like live chat, social media, or messaging apps. Responsibilities may include answering questions, resolving issues, providing support, or assisting with sales. This role requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer remote text chat positions, making it a popular option for those seeking flexible work.

What are the key skills and qualifications needed to thrive in the text chat position, and why are they important?

To thrive as a Text Chat agent, you need excellent written communication skills, fast and accurate typing abilities, and a customer service mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and live chat platforms is typically required, with some employers providing in-house training or certifications. Outstanding candidates demonstrate attention to detail, patience, and the ability to multitask efficiently in a fast-paced environment. These skills are essential to ensure clear, helpful, and timely responses that enhance customer satisfaction and support company goals.

How do I become a text chat agent?

To become a text chat agent, you typically need strong written communication skills, basic computer proficiency, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent and may provide training on specific chat platforms or customer service protocols.

What are the most commonly searched types of Text Chat jobs in Cleveland, OH?

The most popular types of Text Chat jobs in Cleveland, OH are:

What are popular job titles related to Text Chat jobs in Cleveland, OH?

For Text Chat jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Text Chat jobs in Cleveland, OH look for?

The top searched job categories for Text Chat jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Text Chat jobs?

Cities near Cleveland, OH with the most Text Chat job openings:

Text Chat jobs near you
Infographic showing various Text Chat job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 24% Part Time, and 9% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $70,607 per year, or $33.9 per hour.

Senior Client Support Agent (Westlake)

Goosehead

Westlake, OH

Full-time

Re-posted 17 days ago

Job description

This role supports a multi-carrier, multi-state insurance service model, focusing on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct quality checks on complex cases. Success requires strong analytical ability, communication precision, and adherence to compliance and carrier guidelines.

You'll also provide peer coaching and documentation feedback to support the growth of L1 agents.

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